Very disappointed with the service, my advice is Do Not purchase for a specially occasion. As estimated time changes and each time is longer then the before. Mum will return home from family c... Ver más
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Consulta las opiniones de los clientes
I live in Australia and I’ve sent flowers to friends and family using this florist, I would highly recommend them , the flowers arrived looking stunning and everyone I’ve sent them too have been very... Ver más
Excellent customer service. Fault was with royal mail and flowers were returned. Full refund was issued straight away, no problem at all.
If there was a zero star rating I would give them that. Flowers arrived on Friday, opened and they were in a dreadful condition, less than 24 hours later they were all dead. Tried calling shu... Ver más
Información sobre la empresa
Escrito por la empresa
ABOUT LOVELYFLORA WORLD LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFloraWorld a smile is just a bouquet away. www.lovelyfloraworld.com/Reviews/ 100% Smile guarantee, If Not We’ll Make It Right And Replace The Bouquet!Make someone Happy Today, Send Them Some Flowers Bouquets From £11.99 Flowers For All occasions - Cheapest Florist LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFlora World a smile is just a bouquet away.
Información de contacto
Reino Unido
- www.lovelyfloraworld.com
Invita a los clientes a opinar
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Ha contestado el 41% de las opiniones negativas
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They are really nice they where fir…
They are really nice they where fir niece
Ordered a bunch of flowers and still…
Ordered a bunch of flowers and still waiting for or them 4 days later. Have emailed the company and they are completely uninterested. They decided to school me in estimated times and bank holidays. I ordered these on a Thursday. It's a complete waste of my time and money and I would warn anyone off of using this company.
Absolutely terrible purchase
Absolutely terrible purchase. The flowers were nothing like the image I selected to buy. I have emailed them and shown them the delivery and they apologised and offered to replace them but have ignored me thereafter. Completely wasted purchase. Use other florists if you want a decent bunch of flowers.
Flowers were for my sister
Flowers were for my sister
She was over the moon healthy flowers no broken stems.
Will definitely use your company again
Do not buy from these they were…
Do not buy from these they were deliverd two days late and already dead eish i could put photos on here
I always use lovelyfloraworld when I…
I always use lovelyfloraworld when I need a flower delivery . Always beautiful flowers , fantastic prices and a super service . Recipients have always been so pleased . A trusted company I recommend , and I will 100% use again ❤️
Lovely flowers
Fantastic company.
Used twice this month. One for a happy birthday flower set and second for a thank you. Very happy with both flowers.
Delivery was great & fast. The website is easy to choose what you like.
Issue with Delivery Date
My wife ordered flowers for my friend’s 60th birthday. Her birthday was on the 23rd, and I placed the order at around 9am on the 22nd.
The ordering process itself was very straightforward and stress-free. A calendar appeared asking me to select the delivery date, so I selected the 23rd and paid for the flowers. Naturally, I expected the flowers to arrive on the date I had specifically chosen.
The 23rd came and went, and I received no notification to say the flowers had been delivered. It was not until the 25th — two days after her birthday — that I received notification that they had been delivered. I contacted Lovely Flowers because I was extremely disappointed that the flowers had arrived two days late, particularly as they were for a special birthday. Unfortunately, the response I received was very blunt, with little in the way of an apology or empathy. I was simply told that the delivery date was a "guide".
I explained that I could not see anything on the website during the ordering process to make it clear that the date I selected was only a guide. The response I then received was simply that this information was contained in the terms and conditions.
I have ordered flowers online many times before, and in my experience, when you select a specific delivery date, that is the date you expect the flowers to be delivered — especially when ordering them for a birthday or other special occasion.
I was both disappointed with the late delivery but also with the lack of customer service when I raised the issue. A genuine apology and a little understanding would have made a big difference.
Unfortunately, because of both the late delivery and, more importantly, the way my complaint was handled, I would definitely not use this company again or recommend them to others.
Wrong delivery address
I completed the form with delivery and and message. I received an email to say they are being delivered to me! Obviously used the billing address instead of delivery address. On the plus side they arrived at the wrong address within 24 hours but not a lot of use as I'm going on holiday today!
Ordered flowers for a funeral
Ordered flowers for a funeral to be delivered on 24th August as the funeral was 10am on the 25th. I received a message after 4pm on 24th after waiting in to say they would be delivered between 10.55am & 1.55pm on the 25th. I was left without flowers or time to arrange anything for the next morning. I had also requested a card to be added which made it clear they were for a funeral. Definitely would not rely on this florist again.
The delivery date is meaningless
The delivery date is meaningless! Don’t get caught like I did. The flowers were delivered 2 days late and the recipient was no longer there: they were delivered to an empty house and went to waste.
You need to read the very small print in terms and conditions: they say the delivery date is only a guide.
Rubbish
Ordered flowers for delivery on 22nd Aug. Today is 24th and still no flowers although they apparently tried to deliver them earlier but then instead of leaving them with a neighbor took them away again. They're now telling me the selected delivery date is only "a guide" and should not be relied upon. Seriously. Use a proper flower delivery service and avoid these comedians.
I ordered a bouquet of flowers for a…
I ordered a bouquet of flowers for a special occasion and the flowers never arrived.
No communication from company. So far I am out of money for the cost and no flowers.
Would not recommend.
Flowers
Because I have ordered flowers from lovelyfloraworld and had no problems with them and today they have arrived and my daughter is really pleased with them no complaints
Delivered on time and very fresh and…
Delivered on time and very fresh and pretty flowers.
Please do not order from this company
Ordered flowers 2 weeks before the specified date so plenty of time. I ordered the flowers for a special 60th birthday only to be delivered the day after. Please use another florists as this company will let you down.
I am very happy with the service
I am very happy with the service, thanks for every things
Easy to order
Easy to order , excellent value & delivered on time
Recipient love the flowers
Recipient love the flowers. Excellent delivery service & on time.very please. Thanks i will order again.
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