Lucky7even Opiniones 

139
•
TrustScore: 2.5 sobre 5

2,3

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Valorada con 1 estrellas sobre 5

i been playing this site for a long time now and i havent won anything big yet thats why im writing this on this page. things with bonuses is that they dont really prompt up or dont sent you a notific... Ver más

Valorada con 4 estrellas sobre 5

This casino is very decent so far. The VIP staff is fantastic, especially Chris and Leon. They’re attentive and genuinely care about their guests. The bonuses are also good. However, I’m not a fan of... Ver más

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Valorada con 5 estrellas sobre 5

This is without a doubt one of the best Casinos around! Been playing on lucky7 for last couple years and never had any issues. Always willing to offer solution and deal with problems effectively. Thei... Ver más

Valorada con 1 estrellas sobre 5

Ich habe leider schlechte Erfahrungen gemacht. Habe € 300 eingezahlt und auch einen Bonus von € 100 genutzt. Bin auf gut € 4000 gekommen, unter Berücksichtigung der Umsatzregeln. Habe dann eine Auszah... Ver más

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Información sobre la empresa

Escrito por la empresa

Welcome to Lucky7even, the ultimate destination where the thrill of online casinos meets unmatched luxury and fortune. Our prestigious site offers an extensive range of popular local payment methods, all supported by our dedicated 24/7 customer service team. We will enthral you with our special tournaments, jackpots and exclusive loyalty program offering daily, weekly, and monthly cashback rewards. Dive into the opulence and opportunity of Lucky7even - join today and feel the magic guiding you toward incredible wins.


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2,3

Malo

TrustScore: 2.5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 79% de las opiniones negativas

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2,3

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(139)

34 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would. I placed 6th in the jingle bets tournament which ended new years eve 2023. The tournament was from Gamzix and advertised 25,000€ euros to the top scoring 50 players. (I have screenshots of the advertisement and rules and all the 120 places) They however did not pay the 25,00€ to the top 50 they paid 7400€ to the top 3 players. Neglected to pay the other 17,600€ to the 47 other top scoring players. I've been talking to customer service everyday for at least 5 days now. And it's the same thing everyday. (I also have screenshots of the conversations and them reassuring me that the bonus will be added soon, to were waiting for a reply from the provider, to its been escalated to the manager please check back in a cpl hours x3) I have yet to receive the prize for 6th place or even receive a decent update on the payment. And I don't think I ever will. Don't waste your time or money even the bonus wheel. All your gonna get is 20-50 free spins.

10 de enero de 2024
Opinión espontánea
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Respuesta de Lucky7even

Dear Tiffany,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you’ve faced regarding the tournament and the prize distribution. We understand how disappointing this situation must be, especially after your efforts in the tournament.

Please know that we take your concerns seriously, and we are committed to resolving them. You can contact us directly at vip@lucky7even.com, so we can investigate your situation.

Thank you for your feedback, and we hope to resolve this situation for you soon.

Best regards,
The Lucky7even Team

Valorada con 1 estrellas sobre 5

Cancelled withdrawal after wagering was…

Cancelled withdrawal after wagering was done due to a miss click of 0,4$ over max bet with no winnings no warnings. Awful support and communication to clear any questions about what went wrong. Waited days for the bet list to go over it myself..

8 de diciembre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Hei, Thomas,

Vi beklager å høre om opplevelsen din. Regelen om maks innsats er på plass for å sikre rettferdighet, men vi forstår hvor frustrerende denne situasjonen må ha vært.

Vårt supportteam er her for å hjelpe, og vi oppfordrer deg til å ta kontakt med oss på vip@lucky7even.com, slik at vi kan gå gjennom detaljene i saken din og gi deg en klarere forklaring. Takk for tålmodigheten mens vi jobber med å løse dette.

Med vennlig hilsen,
Lucky7even-teamet

Valorada con 1 estrellas sobre 5

Rogue Casino.

Rogue Casino.

Failed to lodge my instant deposit to my account. Money taken and that's that. A casino that doesn't deposit money onto your gaming account. Not a very good idea. These guys are rogue it would appear. At least from my experience. You live and learn. I'm sure it will turn up in a few days.
If they lie about deposit speeds they'll lie about everything.

20 de diciembre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Dear Colin,

Thank you for sharing your experience, and we're truly sorry to hear about the deposit issue you faced. This is certainly not the experience we want for our players, and we understand the frustration when funds don’t appear as expected.

Our support team is here to help resolve this issue promptly. Please reach out to us with your details at vip@lucky7even.com, and we’ll investigate to ensure your funds are credited to your account. We appreciate your patience and are committed to making things right.

Best regards,
The Lucky7even Team

Valorada con 1 estrellas sobre 5

Csalók!!!!

Sajnos ez a Lucky7even egy csaló társaság! 2300€ vettek el a számlámról arra hivatkozva hogy bonus alatt nem jó téten játszottam. Persze ez nem igaz! Elküldék az fogadási előzményeket és egy játékkal 15€ téten forgattam egyet, de ezen a játéko nem is lehet 15€ játszani. Senki nem tud mert nem lehet de ők erre hivatkoznak! Szóval senki ne játszon ezen a helyen mert elveszik a pénze! Sajnos képet és dokumentumot nem lehet ide fel tölteni azokól eggyértelmű hogy csalntak!

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Lieber Robert,

vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Es tut uns aufrichtig leid, dass dies zu Frustrationen geführt hat und wir möchten klarstellen, dass wir uns für transparente und faire Spielpraktiken einsetzen. Wir verstehen, wie besorgniserregend es sein kann, wenn es Verwirrung über den Spielablauf und die Boni gibt, und wir würden gerne helfen, dieses Problem zu lösen.

Bitte kontaktieren Sie uns unter vip@lucky7even.com. Wir werden Ihren Fall vorrangig prüfen, um ein faires und korrektes Ergebnis zu gewährleisten. Wir danken Ihnen für Ihre Geduld, während wir daran arbeiten, die Angelegenheit gründlich zu klären.

Mit freundlichen Grüßen,
Das Lucky7even-Team

Valorada con 1 estrellas sobre 5

I have played a lot of money here

I have played a lot of money here, and you wil only loose here compared to other casinoes, stay away from this scaming cite. They also declined my withrawals multiple times in hopes i wil keep playing and end up loosing the money. They dont eaven give the cashback and horrible bonuses.

9 de diciembre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Kjære Sander,

Vi beklager å høre om din nylige opplevelse og forstår dine bekymringer. Vårt mål er å sikre et rettferdig og hyggelig spillmiljø, og vi tar tilbakemeldinger på alvor for å forbedre tjenestene våre.

Hvis du har hatt problemer med uttak eller bonuser, vennligst ta kontakt med oss på vip@lucky7even.com. Vi vil gjerne gå gjennom kontoen din og ta opp eventuelle spesifikke problemer, inkludert kvalifisering til cashback og uttaksprosesser, for å sikre at du får en bedre opplevelse fremover.

Med vennlig hilsen,
Lucky7even-teamet

Valorada con 1 estrellas sobre 5

Auszahlung kommt nicht an.

Meine Auszahlung in Höhe von 800€ vom 16.11. ist bis heute nicht auf meinem Konto eingegangen. Der Payment Provider leitet das Geld einfach nicht weiter und Lucky7even unternimmt da nichts.

16 de noviembre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Lieber Bernd,

wir entschuldigen uns für die Verzögerung bei Ihrer Auszahlung und verstehen, wie frustrierend das ist. Bitte seien Sie versichert, dass wir uns um pünktliche Zahlungen bemühen, und wir werden eng zusammenarbeiten, um dieses Problem so schnell wie möglich zu lösen.

Könnten Sie uns bitte unter vip@lucky7even.com kontaktieren? Wir werden Ihren Fall vorrangig behandeln und Sie über den Status Ihrer Auszahlung auf dem Laufenden halten.

Wir danken Ihnen für Ihre Geduld,
Das Lucky7even-Team

Valorada con 1 estrellas sobre 5

Really bad customer support.

Really bad customer support.
There was a win which wasn't added to my balance, but instead it was deducted.

29 de octubre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Lieber Nomos,

vielen Dank für Ihr Feedback. Es tut uns leid, von dem Problem mit Ihrem Guthaben zu hören. Obwohl wir keine weit verbreiteten Probleme festgestellt haben, nehmen wir alle Bedenken der Spieler ernst und würden uns freuen, diese weiter zu untersuchen.

Bitte kontaktieren Sie uns unter vip@lucky7even.com mit den Details zu Ihrem Spiel und allen relevanten Informationen. Wir werden Ihr Konto gründlich überprüfen, um sicherzustellen, dass alles korrekt ist.

Mit freundlichen Grüßen,
Das Lucky7even-Team

Valorada con 5 estrellas sobre 5

new and fresh online casino

the first review I saw here about lucky7even doesnt match at all to my experiences i have made there. The verification process for example was very easy and fast. the games work fast and I never had that feeling that anything is not correct working with the RTP thing..
I really like to play here, because even in case of losses, I get cashback, freespins and also other good and fair bonus offers. The support is also 24/7 available and is very helpful.
But the MAIN THING, and thats for me the most important fact, is, that withdrawal requests are proceed very very fast. I always make deposits by using my mastercard, and winnings can be also withdrawn to mastercard and thats within less than 1 hour. That was my experience. I can only say that everyone should decide by his or herself, if he or she , wants to play there and becoming an active player. It is definitely worth it to give it a try =)

10 de octubre de 2023
Opinión espontánea
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Respuesta de Lucky7even

Hallo Larissa,

vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie eine so positive Erfahrung bei Lucky7even gemacht haben.

Unser Team arbeitet hart daran, eine einladende Atmosphäre zu schaffen und einen erstklassigen Service zu bieten. Es ist daher sehr erfreulich zu wissen, dass es uns gelungen ist, Ihren Besuch so angenehm zu gestalten. Ihre freundlichen Worte über unsere Mitarbeiter und Produkte bedeuten uns sehr viel.

Mit freundlichen Grüßen,

Das Lucky7even-Team

Valorada con 1 estrellas sobre 5

Play somewhere else!

Start of good then they turn down the rtp. Almost impossible to win. And wery difficult to close down your accaount. They just want You to keep loose so they really put big effort in not listening to the players. SCAM! THEY pay out if you win,and they pay out fast. Fastest was 6 min from withdrawl to i had money on my accaount. But that have nothing to say,you will lose in the end. NO big winners at this casino.

31 de agosto de 2023
Opinión espontánea
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Respuesta de Lucky7even

Hei, Michael,

Takk for at du deler tilbakemeldingen din. Vi er opptatt av å gi alle spillere en rettferdig og hyggelig opplevelse, og vi ønsker å ta tak i bekymringene dine. RTP-satsene fastsettes av spillleverandørene våre og endres ikke på individuell basis, noe som sikrer en konsekvent opplevelse for alle brukere.

Vi er glade for at du hadde en rask uttaksopplevelse - målet vårt er å gjøre transaksjoner så sømløse som mulig. I tillegg har vi alltid som mål å støtte spillernes forespørsler raskt, inkludert kontolukkinger, og vi beklager hvis denne prosessen tok lengre tid enn forventet i ditt tilfelle. Ikke nøl med å ta kontakt på vip@lucky7even.com hvis det er noe vi kan gjøre for å hjelpe deg videre.

Med vennlig hilsen,

Lucky7even-teamet

Valorada con 1 estrellas sobre 5

Terrible RTP..

Terrible RTP... better to hold on to your money... all takers and do not honour bonusses!

5 de agosto de 2023
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hello Karen,

Thank you for sharing your thoughts. We’re sorry to hear that your experience didn’t meet expectations. Our games operate with RTP settings managed by licensed providers, ensuring a fair and consistent experience for all players.

Regarding bonuses, we strive to make our offers clear and accessible, if there were any issues with redeeming them, our support team would be happy to help resolve them. Please reach out to us directly at vip@lucky7even.com with your account details and any relevant information so we can assist you promptly. Thank you for bringing this to our attention, and we appreciate the opportunity to resolve your concerns.

Best Regards,

The Lucky7even Team

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