McCarthy & Stone Opiniones 

5421
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TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were so happy to move into our apartment at Orchid Place Exeter five weeks ago. We would like to thank the Sales Team Kelly and Chas, especially Kelly who has been helping us from when we reser... Ver más

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Valorada con 5 estrellas sobre 5

Mum moved into Orchid Place earlier this year, after health problems meant she couldn't live in her house any more. Kelly and Chas made the application and move in very simple, and Jane takes wonderfu... Ver más

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Valorada con 4 estrellas sobre 5

My parents haves lived in Wayfarer Place, Alresford Hampshire for a couple of years and as their care needs have increased the staff have provided what is needed to keep them living independently. The... Ver más

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Valorada con 5 estrellas sobre 5

Gail Close our temporary House Manager here at Brigg Court Filey, is like a breath of fresh air around the development. She has managed to lift the atmosphere here from very negative and depressed... Ver más

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Información sobre la empresa

  1. Constructor de casas
  2. también en la categoría
  3. Agentes inmobiliarios
  4. Compañía de administración de propiedades
  5. Comunidad para jubilados
  6. Empresa de construcción
  7. Geriátrico

Escrito por la empresa

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Escrito por la empresa

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Información de contacto

4,7

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TrustScore: 4.5 sobre 5

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Valorada con 5 estrellas sobre 5

Recently moved my 91 year old Nan to…

Recently moved my 91 year old Nan to Orchid Place, Exeter. From start to finish and every aspect of the journey Kelly, Chas and Jane have made the transition easy. They could not of been more helpful. A special thank you to Aleks at Head Office also helping with forms to ensure she gets all the help she needs. So pleased that she now lives down the road and can still be independent but also knowing she is in a safe environment with people around her. Would highly recommend McCarthy and Stone for retirement living.

17 de julio de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Carla,

Thank you for taking the time to share your experience of your Nan's move to Orchid Place, Exeter.

We are delighted to hear that the transition went so smoothly and that Kelly, Chas, Jane and Aleks were able to support you and your Nan throughout the process. Moving home at any stage of life can be a significant step, so it's wonderful to know that their help, guidance and dedication made such a positive difference.

It's especially heartening to hear that your Nan is now able to maintain her independence while enjoying the reassurance of a safe and welcoming community close to her family.

We will ensure that Kelly, Chas, Jane and Aleks receive a copy of your kind review.

Many thanks again,

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Stayed in the Guest suite at Conachar…

Stayed in the Guest suite at Conachar Court for 5 nights,welcoming, warm, clean and very peaceful. The House Manager went above and beyond to make us feel very welcome and explained everything in a very empathetic way. Would definitely recommend Mccarthy and Stone as an independent living venue. If there is an area from improvement it would be guest parking which was not very desirable in wet , muddy weather.

17 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Freda Lewis,

Thank you for taking the time to share your experience of staying in the Guest Suite at Conachar Court.

We are delighted to hear that you found the accommodation welcoming, warm, clean and peaceful. It's wonderful to know that the House Manager helped make your stay such a positive one through their support and thoughtful approach.

Thank you also for your recommendation and for taking the time to provide constructive feedback regarding guest parking. We appreciate all feedback, as it helps us understand what is working well and where improvements may be considered.

Many thanks again for sharing your review.

The McCarthy & Stone Team

Valorada con 4 estrellas sobre 5

Good place to live mostly!

Most of the time we enjoy life at the Rugby development. It’s good for the friendships and companionships fostered through the variety of social events.
We have an on site Bistro but the quality is variable and often they run out of items on the menu. A daily crumble is advertised but has been unavailable on a number of occasions. We don’t often use it because we prefer to eat in the evening but it is annoying to go in for Sunday lunch to find out they have run out by 12.30!

The development is well managed by our new manager, Tracy. She has worked here since it was built and knows the residents and the McS ethos inside out. When we arrived, other residents told us that if we wanted something doing then speak to Tracy! She is largely responsible for recruiting the other staff here who are superb.
Tracy runs Homeowners Meetings with professionalism and efficiency so that matters are discussed and every home owner feels they can have their say.
Tracy plans a range of social events which are popular and works with the Social Committee to arrange new activities as diverse as live music concerts, cheese and wine evenings, film nights and quiz nights. Bingo nights, craft afternoons, carpet bowls and even indoor golf appear on the programme which Tracy publishes weekly.
We do appreciate though that it can’t be easy to keep 70 old people happy all the time but she succeeds most of the time.
She is also tenacious and determined and managed to get the EV Chargers working. No mean feat as they hadn’t worked since the development was opened over 3 years ago!
Tracy (Mrs Foster) is approachable and the central force behind this mostly vibrant community.
Our issues with McS are really around their definition of “independent living”. It is clear that McS are prepared to sell apartments to some who are unable to operate independently to the extent that they don’t even know where they live. The communal lounge resembles a Care Home for much of the day so we rarely sit there. It’s not what we signed up for.
The staff are excellent but McS must decide whether this is a Care Home or a residence for independent adults.

17 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Ian Sturman,

Thank you for taking the time to share your detailed feedback about your experience at our Rugby development.

We are delighted to hear how much you value the sense of community, friendships and wide range of social activities available. It is particularly pleasing to read your kind comments about Tracy and the wider team. We are pleased to hear that her professionalism, dedication and commitment to homeowners have made such a positive difference, and we will ensure she receives a copy of your review.

We also appreciate your constructive feedback regarding the Bistro. Comments such as these are important and help us understand where improvements may be needed.

With regard to your comments about independent living, our developments are designed to support older people to live independently in their own homes, whilst recognising that individual circumstances and support needs may change over time. Many homeowners continue to live independently with varying levels of support from family, friends or external care providers, depending on their needs. We appreciate that residents may have different expectations and perspectives, and we value the opportunity to hear those views through feedback such as yours.

Thank you again for sharing your experience.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Stanley gardens

The guest room was immaculate and well presented very clean plenty of coffee and tea the bathroom was absolutely clean shower perfect Lara done a superb job and was very friendly 10/10👏👏👏

15 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Mr Thomas Fairclough,

Thank you for sharing your positive experience of staying in the Guest Suite at Stanley Gardens.

We are delighted to hear that you found the accommodation immaculate, comfortable and well equipped, and that everything met your expectations during your stay.

Thank you also for your kind words about Lara. We are pleased to hear that her friendly approach and attention to detail helped make your visit such an enjoyable one. We will ensure that Lara receives a copy of your review.

Many thanks again for taking the time to leave your feedback.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Very pleased to have Mike as our new…

Very pleased to have Mike as our new office manager at Martello Court in Eastbourne. He is very approachable is diligent helpful and knowledgeable. Hopefully he will stay with us for the long term

17 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Sylvia,

Thank you for taking the time to share your feedback about Martello Court, Eastbourne.

We are delighted to hear that Mike has made such a positive impression since joining the team. It's wonderful to know that you have found him approachable, helpful, knowledgeable and diligent in his role.

Our colleagues work hard to support homeowners and create welcoming communities, and it is always rewarding to receive such positive feedback. We will ensure that Mike receives a copy of your review.

Many thanks again for sharing your kind comments.

The McCarthy & Stone Team

Valorada con 4 estrellas sobre 5

Stayed in guest suite in Stafford for 3…

Stayed in guest suite in Stafford for 3 nights. Comfortable room. House Manager very helpful. My parents have been living in Humphrey Court for 10 years and are very happy with their appartment.

14 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Jayne Keogh,

Thank you for sharing your experience of staying in the Guest Suite at Humphrey Court, Stafford.

We are delighted to hear that you found the accommodation comfortable and that the House Manager was so helpful during your stay. It is also wonderful to know that your parents have enjoyed living at Humphrey Court for the past 10 years and continue to be happy in their home.

Many thanks again for taking the time to leave your review.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

McCarthy Stone, Jacob Place

My husband and I have lived in Jacob Place, a McCarthy Stone development, for nearly five months and have settled in very well. The move from our previous home went very smoothly due to the sales rep, Deborah Boorman, holding our hands during the process and always being available for advice when we needed it. The estate manager at this development, Alexa Coyle, is efficient, helpful and friendly, as are all the staff who carry out their various duties with vigilance and cheerfulness. The bistro serves delicious food and the chef is always ready to cater to different needs. The communal areas are very pleasant and clean and there are a variety of social events and activities which are well attended. Since we have been here we have made friends with many of the other residents and the atmosphere is always welcoming

16 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Jackie Mountford,

Thank you for taking the time to share your experience of living at Jacob Place.

We are delighted to hear that you and your husband have settled in so well during your first few months at the development and that the move from your previous home was such a positive experience.

Thank you for your kind words about Deborah Boorman and Alexa Coyle. We are pleased to hear that Deborah's support and guidance helped make the moving process run smoothly, and that Alexa and the wider team have continued to provide a welcoming, efficient and friendly service. We will ensure they receive a copy of your review.

It is also wonderful to hear that you are enjoying the bistro, social activities and communal facilities, and that you have already made many new friendships within the community. Creating welcoming environments where homeowners can enjoy independent living whilst feeling connected to those around them is something we are passionate about.

Many thanks again for sharing your feedback.

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Happy memories of Wayfarer Place

Dad lived at Wayfarer Place for about 5years & was very happy. He found the staff were friendly &very helpful. He enjoyed meeting other residents & joining in with social activities like playing bridge,canaster,Scrabble & quizzes. The gardens were well kept & some of the residents helped with this. My brother & I were very happy with the way Dad was treated

16 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Caroline Hawkins,

Thank you for taking the time to share your experience of Wayfarer Place.

We are delighted to hear that your dad enjoyed his five years at the development and found both the team and the community to be so welcoming and supportive. It's wonderful to know that he made friendships, enjoyed the social activities on offer and was able to make the most of community life.

We are also pleased to hear your kind comments about the staff and the well-maintained gardens. Creating a friendly, enjoyable environment for homeowners is something our teams take great pride in.

Thank you for sharing your happy memories of Wayfarer Place. We are pleased that both you and your brother felt reassured by the care and support your dad received during his time there.

Many thanks again,

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Dealing with Karon from Earls Grange…

Dealing with Karon from Earls Grange Development, Burscough has been an absolute pleasure. She could not have been more helpful and accommodating if she tried. A very pleasurable experience.

16 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Chris Murray,

Thank you for taking the time to share your feedback about your experience at Earls Grange, Burscough.

We are delighted to hear that Karon made such a positive impression and that you found her to be so helpful and accommodating. Our colleagues take great pride in supporting homeowners and visitors, and it is wonderful to know that Karon helped make your experience such a pleasurable one.

We will ensure that Karon receives a copy of your kind review.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Just had our 2nd visit to Beaumaris…

Just had our 2nd visit to Beaumaris court Mccarthy and stone Sheringham Norfolk. What a wonderful experience. Natasha the Home manager could not have been more helpful.Nothing was too much trouble. Lovely place, highly recommended 👌 👍

16 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Michael,

Thank you for taking the time to share your experience of visiting Beaumaris Court, Sheringham.

We are delighted to hear that you enjoyed your visit and that Natasha, the House Manager, made such a positive impression. It's wonderful to know that her helpful and accommodating approach helped make your experience such a pleasant one.

Thank you also for your recommendation and kind words about the development. We will ensure that Natasha receives a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

We recently moved into Humphrey Court

We recently moved into Humphrey Court, Stafford and were made most welcome by Jessica White, Manager who took time to explain everything in detail was most helpful, friendly, supportive and obliging.
The community have all made us most welcome, the standards, environment, facilities and gardens are to a high standard and maintained extremely well.
We could not be happier.
We have had friends come and stay in the guest apartment which they thoroughly enjoyed. They had a great experience in a very pleasant, comfortable, clean and well appointed room and left very happy.

30 de septiembre de 2026
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Respuesta de McCarthy & Stone

Dear Kenneth Wilson,

Thank you for taking the time to share your experience of moving to Humphrey Court, Stafford.

We are delighted to hear that you have been made to feel so welcome by both the community and the team. Moving home is a significant step, and it's wonderful to know that Jessica, the House Manager, helped make the transition a positive one through her support, guidance and friendly approach.

We're also pleased to hear your kind comments about the development, facilities and gardens, as well as the positive experience your friends enjoyed while staying in the Guest Suite. Our teams work hard to create welcoming, comfortable communities, so it is rewarding to receive such positive feedback.

We will ensure that Jessica receives a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Lovely environment

I visit Milward place daily as a private carer and out of all the places I visit this is my favourite. Jane the house manager is always so welcoming and friendly and there is always such a nice atmosphere. I look forward to visiting and often speak to the other tenants. They always have activities and events on the board and there is a massive sense of inclusion. All in all just this a lovely, clean, safe environment for everyone and a place I highly recommend 😊

16 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Della Walton,

Thank you for taking the time to share your experience of Milward Place.

We are delighted to hear that, as a regular visitor, you find the development to be such a welcoming, friendly and inclusive community. It's wonderful to know that the atmosphere, activities and events help create a positive environment for both homeowners and visitors alike.

Thank you also for your kind words about Jane, the House Manager. We're pleased to hear that her friendly and welcoming approach has made such a positive impression, and we will ensure she receives a copy of your review.

Many thanks again for sharing your feedback.
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

I've stayed in the guest suite at Whitelock Grange Bingley…

I've stayed in the guest suite at Whitelock Grange quite a few times visiting my parents. Communication is great and the house manager has always been really helpful. The suite is always clean and tidy with comfy beds and and clean towels.

9 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Bridget Hogg,

Thank you for sharing your positive experience of staying in the Guest Suite at Whitelock Grange, Bingley.

We are delighted to hear that you have enjoyed your visits and found the Guest Suite to be clean, comfortable and well maintained. It's also wonderful to know that communication has been good and that the House Manager has been so helpful in supporting your stays.

Many thanks again for taking the time to leave your review.
The McCarthy & Stone Team

Valorada con 1 estrellas sobre 5

Impossible to sell.

Ok until the owner of an apartment passes away or moves to a permanent care setting. Resales team are pathetic and not in touch with the current housing market
On going service charges cause a financial burden to owners in care homes or to people who have inherited the property.
McCarthy and Stone are unwilling to buy the properties back, even at less than the original selling price.
My parents bought an apartment £345.000 and we can't sell it for £200.000 two years on. Therefore for this I rate McCarthy and Sone star. If there was a 0 star option I would have chosen that.

16 de octubre de 2026
Opinión espontánea
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Respuesta de McCarthy & Stone

Dear Adrian Welland,

Thank you for taking the time to share your feedback.

We are sorry to hear about the challenges you and your family have experienced whilst trying to sell the apartment. We appreciate that managing a property on behalf of a loved one who has moved into long-term care can be both emotionally and financially difficult, particularly when a sale takes longer than anticipated.

We understand that ongoing costs can be a concern during this time. Service charges are governed by legislation and are linked to property ownership rather than occupancy. They contribute towards the ongoing running, maintenance and safety of the development for all homeowners.

We note your comments regarding the resale process. However, our records indicate that this property is not currently being marketed through McCarthy & Stone's Resales service. Resale values and sales timescales can be influenced by a range of factors, including location, local demand, property condition and wider market conditions.

Should you wish to explore the support available through our specialist Resales team, they would be happy to discuss your circumstances and the services they can provide. In the meantime, some families choose to rent out their apartment while it remains on the market, which can help to offset ongoing costs whilst retaining flexibility over a future sale.

Our Resales team can be contacted on 0345 556 4126.

Many thanks again,
The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

My mum is a resident at a McCarthy &…

My mum is a resident at a McCarthy & Stone facility in Macclesfield, Cheshire. A big thank you to Sharon and all the Staff at John Percyvale Court - thank you all for taking such great care of my Mum.
Also a big thanks to Julie at Kings Scholars Ct where we stayed in the guest suite.
5 Stars to you all!

15 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Adrian,

Thank you for taking the time to share your feedback.

We are delighted to hear that your mum is enjoying life at John Percyvale Court, Macclesfield, and we appreciate your kind words about Sharon and the wider team. Our colleagues work hard to provide a supportive and welcoming environment, so it is wonderful to know that they have made such a positive difference to your mum's experience.

We're also pleased to hear that you enjoyed your stay in the Guest Suite at Kings Scholars Court and that Julie helped make your visit a positive one.

We will ensure that Sharon, Julie and the teams at both developments receive a copy of your review.

Many thanks again,

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Perfect home found!

We were looking for a home for my mother and had spotted Flora Place in Liphook ..so booked a visit online..easy..visited a couple of days later. Well from the minute we walked in the door it was like a warm hug..Toni Russ gave us the warmest of welcomes..we were given lots of information and saw the beautiful show apartments ..as well as available ones.. and now we are planning the move as my mum loved it too! Nothing is too much trouble for Toni and she is as professional as she is friendly..what an asset to MacCarthy Stone ..she’s a gem! I am so looking forward to being a frequent visitor!

15 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Sarah Batterbury,

Thank you for taking the time to share your experience. We are delighted to hear that both you and your mother received such a warm welcome at Flora Place and that Toni was able to support you throughout your visit.

It's wonderful to know that the development made such a positive first impression and that the information and guidance provided helped your mother feel confident about her decision. We will be sure to share your kind comments with Toni, who I'm sure will be delighted to hear how much her support, professionalism and friendly approach meant to you both.

We wish your mother every happiness in her new home and look forward to welcoming you as a regular visitor to the community.

Kind regards,
McCarthy Stone Customer Relations

Valorada con 5 estrellas sobre 5

My father lives at Benedict court…

My father lives at Benedict court Newbury.
The building and gardens are both very well looked after.
The house manager, Denise is very welcoming, friendly and helpful, in fact I never get past her office without having a friendly chat.
Denise always makes sure that my dad is well and has everything that he needs.
I feel that my dad is very happy and feels safe at Benedict court.

15 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Theresa Dawn,

Thank you for taking the time to share your feedback. We are delighted to hear how happy your father is at Benedict Court and that he feels safe and well supported within the community.

It's wonderful to know that the development and gardens are so well maintained, and that Denise has made such a positive difference through her welcoming, friendly and helpful approach. We will be pleased to share your kind comments with her, and we're sure she will be delighted to hear how much her support and regular chats are appreciated.

Thank you again for your review, and we wish your father continued happiness at Benedict Court.

Many thanks,
The McCarthy & Stone team.

Valorada con 5 estrellas sobre 5

Karen, the problem solver …

Both with the purchase of the flat and with ongoing problems Karen Flanagan has been unfailingly responsive and helpful and goes out of her way to find solutions for me. We moved here mainly be because of how we were (and are) dealt with by Karen. Only today she solved a problem we were having with our frig/freezer. Karen is the sort of person who always smooths the path for others. Many thanks Karen.

15 de octubre de 2026
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Respuesta de McCarthy & Stone

Good afternoon

Thank you for taking the time to leave your review. To help us pass on your feedback to Karen, would you mind letting us know which development you are referring to? Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

Horton Mill Court Droitwich the best!

My mom moved into Horton Mill Court, Droitwich just over a year ago. We had looked at loads of similar places but Droitwich stood out and it was the best decision to go there! Not only is the location perfect, the gardens are wonderful and the shared spaces such as the restaurant and sitting room were recently refurbished and are lovely spaces to spend time in.

The home owners are great at organising events and activities, showing amazing creativity and energy. Mom found them very welcoming from the start and has made some very good friends.

Above all it is thanks to Emma and all the staff that my mom has settled into her lovely apartment and it has become her home. They are so caring and friendly, professional and confidence-inspiring. Nothing is too much trouble for them. They create the best atmosphere and are always available, though at the same time discrete. I don’t live in the UK so it is especially reassuring to know that mom is being looked after so well but at the same time maintaining her independence. I couldn’t have hoped for better. Thank you to my extended Horton Mill Court family!

15 de octubre de 2026
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Respuesta de McCarthy & Stone

Dear Elaine

Thank you for taking the time to share your review of Horton Mill Court a McCarthy & Stone development in Droitwich.

We are delighted to hear that moving to Horton Mill Court has been such a positive experience for your mum and that it has become a place she is proud to call home.

It is lovely to know that the development's beautiful surroundings, refurbished communal facilities, and vibrant community have helped her settle in so well.

Your kind words about Emma and the team are greatly appreciated, we will be sure to share your comments, they will be thrilled to hear how much their care, professionalism, and dedication are valued.

Kind Regards

The McCarthy & Stone Team

Valorada con 5 estrellas sobre 5

We moved our mum from Cornwall to Glebe…

We moved our mum from Cornwall to Glebe Court in Romsey following the passing of her husband. It was a stressful and emotional time, but Caroline was amazing from day one, guiding us through every step and helping us overcome the various obstacles along the way.

From arranging visits with a house manager in Cornwall to sourcing a removal company for moving day, Caroline did so much to help everything come together. She even arranged a welcome party at Glebe Court, which happened to fall on Mum’s birthday. Everyone was so welcoming, and there was even a birthday cake waiting for her—a lovely touch that meant so much to us.

It understandably took Mum a little while to settle into a different way of life while still grieving, but several months on, she absolutely loves it. She has made lots of new friends and enjoys joining in with the various classes held in the lounge.

I’m so pleased we found the right place for Mum, and incredibly grateful to Caroline for helping us make it happen. Thank you to everyone at Glebe Court for making her feel so welcome.

29 de mayo de 2026
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Respuesta de McCarthy & Stone

Dear Karen

Thank you for taking the time to share a review. We are delighted to hear that your mum has settled so well at Glebe Court a McCarthy & Stone development in Romsey following what was understandably a very emotional and challenging time for your family.

It’s wonderful to know that Caroline was able to support you throughout the moving journey, from arranging visits and helping with practical arrangements to ensuring your mum received such a warm welcome on arrival.

We will be sure to pass your kind words on to Caroline and the team. Thank you again for placing your trust in us, and we wish your mum many more happy years at Glebe Court.

Kind regards

The McCarthy & Stone Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

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