Mum moved into Orchid Place earlier this year, after health problems meant she couldn't live in her house any more. Kelly and Chas made the application and move in very simple, and Jane takes wonderfu... Ver más
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Mum moved into Orchid Place earlier this year, after health problems meant she couldn't live in her house any more. Kelly and Chas made the application and move in very simple, and Jane takes wonderfu... Ver más
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We were so happy to move into our apartment at Orchid Place Exeter five weeks ago. We would like to thank the Sales Team Kelly and Chas, especially Kelly who has been helping us from when we reser... Ver más
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At Benedict Court in Newbury, we have found the House Manager, Denise Brant, to be extremely supportive. She takes the time to ensure the residents have the things they need and goes above and beyond... Ver más
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My parents haves lived in Wayfarer Place, Alresford Hampshire for a couple of years and as their care needs have increased the staff have provided what is needed to keep them living independently. The... Ver más
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We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
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100 Holdenhurst Road, BH8 8AL, Bournemouth, Reino Unido
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Mum has lived happily in Michael Court for 9 years. From moving in she settled in well and mixed with the other residents with the various communal activities held either in the lounge or in the lovely garden area.
Mum was extremely happy as the location was perfect for her to get out and walk into Sale and Ashton Village or walk along the Bridgewater canal. Also easy for her to access public transport to get bus or tram to Altrincham, which she liked to visit.
As mum became less active she was happy and wanted to remain in her home in Michael Court. We as a family supported her decision. The last 5 years has been difficult for mum but she has remained with family support and a care package.
Fiona Cartwright the house manager and Debbie of the care & lifestyle team are extremely supportive. They take genuine interest in the residents and have been excellent support alerting us as necessary, as we have manoeuvred through mums various challenges since the covid era and her discharge from hospital earlier this year.
It's a comfort having mum close by and allowing her to retain her wishes to remain in her home in a lovely development with the right support.

Respuesta de McCarthy & Stone
Sanderson Court , Hagley , West Midlands .
This Apartment complex is a fabulous place to live . The residents are friendly , approachable , always helping and supporting each other . My Mother Sheila lived here for eight years until her passing this year . She loved the atmosphere , the friendships she made , the activities , meals and evening entertainment arranged and the support provided by the residents and the House Manager Amanda . As her daughter , i was reassured by this support .
The House Manager Amanda is amazing . Her support , advice , guidance and friendship to me and my Mother , before , during and after my Mothers illness and passing i will never forget . She has made the whole process easier with her support , kindness and willingness to help wherever she can. The McCarthy Stone Resale department handled the sale of the Apartment with professionalism , kindness and ease .
Thankyou Amanda and Mel for all your support and kindness to me .
Kind regards ,
Helen Thomas .

Respuesta de McCarthy & Stone
Excellent Service from Vanessa Deans, Buildings Manager at Hampson Court
I would like to express my thanks to Vanessa Deans for all the help and support she has given me in resolving a parking problem that had plagued me for years. Vanessa found a practical solution by allowing me to use a much better parking space, making a tremendous difference to me.
Today, when a badly parked car reduced three visitors’ parking spaces to just two, I brought it to Vanessa’s attention. She promptly contacted the driver, helped resolve the situation and advised that it should not happen again.
Vanessa is always approachable, helpful and proactive in dealing with residents’ concerns. Her actions today are another example of her commitment to making Hampson Court a better place to live.
Well done, Vanessa, and a big thank you for everything you do!

Respuesta de McCarthy & Stone
I’m a homeowner at Jameson gate
My house manger is Nick Aitchison
I enjoy my life here at Jameson Gate
Because I am never lonely, there’s always someone about I feel very secure, I love my flat very happy with my property and communal areas,
My house manager is very efficient and a lovely person we have great fun at our events.

Respuesta de McCarthy & Stone
We wanted to move Mum down to Southampton to be near us and in the family home she was becoming isolated. It was the best thing she could have done! She loved it at Hampton Place, joined in social activities, sat out on her patio and “ put the world to rights” or read her book. Previously an avid reader mum had switched to magazines but the stimulation at Hampton place had her back swapping books and visiting the library. Relatives visited and we used the lovely guest suite for some of them. Maxine, the manager really goes “the extra mile” hosting quizzes and fun activities, providing extras and amazingly coming in under budget on the service charge every year Mum was here.
The flat itself is so well planned, easy to manage and low maintenance. Lastly it has to be said the the residents themselves are a really lovely bunch and so supportive of each other. It was always a pleasure to visit Mum at Hampton Place.

Respuesta de McCarthy & Stone
I moved in to Michael Court 12 months ago and it's the best move I have made! The house manager Fee is very helpful and friendly and all my neighbours are great and we all get along really well. I have been very warmly welcomed and would recommend to anyone contemplating this move.

Respuesta de McCarthy & Stone
A lovely three night stay at Cwrt Gloddaeth in Llandudno. Can’t fault it. Spacious accommodation and friendly and helpful house manager Helen, provided us a perfect base from which to explore one of our favourite seaside locations.

Respuesta de McCarthy & Stone
Valley Court
I moved into Valley Court with my husband in May this year and we have now settled in to this very warm and friendly community and I now say its our extended family. I have known this community for a number of years as my sister and her husband live here already. This help with our decision to make this our new forever home. It’s great, there is always someone to chat with, so you never feel alone. The house manager Lorraine is so approachable and nothing is too much for her to sort, arrange, point you in the right direction or just have a laugh with. I recently looked to visit family in Bristol, so Lorraine took me through everything I need to do to arrange a night stay in a Guest Suite. Lorraine also likes to work with the homeowners when holding events like parties or Fundraisers, and she is so enthusiastic about everything. This really makes Valley Court the best place to live. Lorraine, keep doing what you are doing as YOU make a difference.

Respuesta de McCarthy & Stone
I have been at Trinity Court for just a year now, it was one of the best moves I have made. People are very friendly and helpful. The House Manager Debbie has been very kind and has guided me through all the settling in procedures. So once again I am happy and contented so would advise people to think about moving in if required to do so.
BB

Respuesta de McCarthy & Stone
Recently stayed in the guest suite at Jameson gate,
House manager nick has the property beautiful, the guest suite is clean fresh and tidy with all amenities, such a nice environment laughter is heard every morning, all the resident's are very friendly, will definitely be booking again.

Respuesta de McCarthy & Stone
I moved into Brooke Dene Court three years ago after the loss of my husband. I settled in right away from the start with the enormous amount of help from the House Manager Elaine. She is the reason it is a pleasure to live here, she is always ready to help anyone in need.

Respuesta de McCarthy & Stone
Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall .
Its very reassuring knowing my Mum lives in a caring and supportive community especially when I live and work some distance away .
John even stayed with my Mum after his hours of work had finished . Now thats dedication and very commendable .
Steve Searle

Respuesta de McCarthy & Stone
My visit to Beaumaris court was to view possible options for my elderly mother, our first introduction to retirement living. We were very impressed by the site and facilities on offer.
Natasha, the manager, was wonderful. She put my mind at ease and answered all of my questions, taking the time to reassure me and my mother on anything that came to mind.
The resales department were also very helpful. A massive thank you to all involved for your time and dedication. Peter

Respuesta de McCarthy & Stone
The plant pots flanking the entrance doors to Wayfarer Place in Alresford have been moved on the instructions of the regional Operations Director. One of them is now ten yards away. Why has this happened? Have they caused a problem ? (No). Have there been complaints from or inconvenience to residents, visitors or tradespeople? (No. The residents voted unanimously that they should be left where they are at the last residents meeting). Have the gardeners complained about the time and money they expend on them? (No. The pots have been there since 2019 when the development was built and are maintained and supported by the residents who fundraise for them and change the display several times a year). Has the new layout improved the look of the entrance? (No, it looks silly). Has the new location improved residents experience of living at Wayfarer Place? (No, the residents are increasingly demoralised at how their wishes are ignored or contradicted by senior management control freakery).
The pots add colour and life to the development and are frequently commented on favourably by visitors, residents and staff as they use the entrance doors. Local management have been supportive of the residents’ efforts to the extent of financial support out of their own pockets.

Respuesta de McCarthy & Stone
We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed and was a credit to the company. Recently Marina and Katie were more involved and were both always kind and helpful. Kindness was a good word for all the staff even sometimes too when under pressure. Well done all from a thankful former resident. Richard & Carole

Respuesta de McCarthy & Stone
My wife and I have lived at Hampson Court, Hazel Grove (Retirement Living) since the development was opened in 2020. It has proved to be the right choice for us, Hampson Court consists of 41 apartments and is a lovely community with a great bunch of people. We have a fabulous caring House Manager, a small but delightful Guest Suite that is well appointed. The apartment has all modern comforts and is safe and secure which is important as we age. We have read many comments on various social media expressing various comments positive and negative but we can only speak as we find. Sadly, in my view, management take too much notice of on line reviews and perhaps a better measure of customer satisfaction for large business is a concise short confidential questionnaire for each homeowner to complete, seal and return via each House manager which could be used to gauge customer satisfaction as well as perhaps subjects such as staff (local and regional) performance.
Following on from McCarthy Stone reply to my review I would add that of the 41 apartments here, only around 40% of homeowners are computer users so using web based comments to accurately base opinions is totally misleading. Survey people properly to obtain accurate opinions.

Respuesta de McCarthy & Stone
My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been too much trouble, helping fill in forms etc, Even calling into us at home if neccesary, she has made this moving process, so much stress free. Thank you McCathy Stone, & a very Special thanks to Brooke.

Respuesta de McCarthy & Stone
Here at Jameson Gate in Edinburgh, we are a very happy and friendly community.
Our local facilities are excellent....there is a supermarket next door, a bus stop a few meters away, a promenade a short walk away and lots of independent shops all along Portobello High street.
Internally our building is bright and modern, having recently had a fresh makeover, with a guiding hand from our wonderful House Manager Nick.....who spends much appreciated time, researching ways to make the building look its best.
It is a lovely area to live in and retire to.

Respuesta de McCarthy & Stone
Visited a family member at Hilltree Court and had a lovely experience. The development was beautiful, clean and welcoming, and the atmosphere was really pleasant. Everything was well looked after, and the staff were lovely. Would definitely recommend!

Respuesta de McCarthy & Stone
Hilltree Court Giffnock is something else. I’ve never seen my mum look so happy, she’s made new friends to have coffee with, and moving her in and going through the process was made so easy! Highly recommend

Respuesta de McCarthy & Stone
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