Bought my Mazda here, great experience from start to finish. Truly professional, helpful & no hard sell which makes the experience easier after having had to battle this with other dealers since the... Ver más
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Very poor lack of responsiveness in relation to issues raised during the warranty period. They are not clear on the escalation process for issues as even if within the terms of their warranty don't s... Ver más
Ensured that the car was thoroughly checked. Sorted any dings and scuffs, refreshed alloy wheels, ordered new locking wheel nut remover, rear parcel shelf, gear knob and mini manual. The car was pract... Ver más
La empresa ha respondido
Amazing all round service from a car dealer we will be returning to in the future. They stock a large range of good quality cars, we purchased a car 10 years old and it barely had a mark on it it was... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Established over 45 years ago, McCarthy Cars is an award winning family-run business and one that prides itself on looking after its customers. We are also an RAC Approved Dealer and part of the RAC BuySure used car programme, which means that every car within our range of over 200 high-quality used cars has each had to pass an 80-point RAC Approved Preparation Standard. Moreover, all of our cars are backed up by a comprehensive after-sales service to give you additional peace of mind.
Información de contacto
72 Mitcham Road, CR0 3RG, Surrey, Reino Unido
- 020 8688 8086
- sales@mccarthycars.co.uk
- www.mccarthycars.co.uk
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I took my car for service on the 14th…
I took my car for service on the 14th April at 10:15 am I was offered a silver service @£399 for full service and MOT. They said they will give it back by evening in most cases. I was then told it will be next day as they now have fitted everything and only MOT to be done. I’m here with them at 13:30 and I’ve still not received my car. They now tell me it will be 5pm and I had to cancel my shift for work today. It’s really bad service and I hope you guys out there find another service centre… the receptionist talk to you like it’s their car and you got to take shit they say and keep quiet….
Great team at McCarthy Cars
Great team at McCarthy Cars. I was happy with my purchase and John is super experienced with great customer care. I would definitely recommend the team at McCarthy on that basis and they also have a good range of cars available.

Respuesta de McCarthy Cars UK Ltd
McCarthy Cars are professional, trustworthy and respectful
McCarthy Cars were great because they are professional, trustworthy and respectful to women who want to buy nice cars. I always buy my cars from them and my new purchase is my third one so that says it all. Jonathan McCarthy is awesome and I wouldn't go with anyone else. I will be back in another 3 to 4 years as I have now got the 'travel bug' of driving brilliant cars without wasting money on a brand new one that loses its value as soon as you drive it off of the forecourt. AND you want to keep buying used cars pre and post 2035, before we are all forced to run electric cars which are not fully sound to operate on the roads!

Respuesta de McCarthy Cars UK Ltd
Everything made so easy
Everything made so easy, no dramas, Mccarthy cars,very professional, all details correct, thank you.

Respuesta de McCarthy Cars UK Ltd
Mccarthy cars are very helpful and take…
Mccarthy cars are very helpful and take time to make sure you are getting a great deal.
Issues identified with my vehicle was…
Issues identified with my vehicle was rectified when reported.
The car is fantastic
The car is fantastic, customer service was pretty good as well.
Unfortunately at some point they have put the incorrect address on the registration document meaning I never received the log book. Called them multiple times but it was never resolved so needed up paying for a new one myself.
I had plenty problems with the car i…
I had plenty problems with the car i purchased from this company. I wouldn't advise anyone to purchase from them. They also help with financing the car and the company they use charges you 3 time the car value

Respuesta de McCarthy Cars UK Ltd
"The one"
I went there for a specific car but found out that I actualy don't like it. I went around looking for something, for "the one". Even if I booked a viewing for one, I had other cars in my mind. As I didn't like the one that I booked for, I started looking around, they have a good variety of cars, there was no pressure to buy, no side eyes. Eventually I have found one, but was not sure if that is "the one". Maria was very helpful, explaining everything, making a discount where it was possible. All my concerns were answered and I walked out with my new car.

Respuesta de McCarthy Cars UK Ltd
AVOID at all costs this dealership…
AVOID at all costs this dealership sells faulty cars and has poor customer service. There service station does not fully repair cars that are faulty or try to find the actual fault. They become rude and avoidant as well as dismissive when you have an issue
WILL NOT BUY FROM HERE AGAIN
When we first went to McCarthy cars we were treated so well by Maria. On finding a car to purchase Maria told us that we had to take out the warranty otherwise they would not sell the car. Anyway we took out the warranty and three days later the car was displaying 'battery traction fault. ' Obviously we contacted Maria and stated what had happened. They asked us to bring the car in, which we did. When we got the car back it was less than three weeks before the same thing happened again. Of course we wanted a refund and stated the same but they just went ahead and stated that they had fixed the problem which was not the case.
Anyway to cut a long story short, nearly 7 months on we are still awaiting a refund.
Please be careful when buying from here. It made me wonder whey they INSISTED that warranty was taken out. Did they know the car was faulty?
Their customer orientation is very good…
Their customer orientation is very good and calm

Respuesta de McCarthy Cars UK Ltd
Everything was perfect Johnathan was…
Everything was perfect Johnathan was brilliant explained everything customer service excellent I would recommend this company to anyone

Respuesta de McCarthy Cars UK Ltd
The way Maria handled the query and…
The way Maria handled the query and helped me to select the car which suits me in all aspects. She also had a car with same make and model but the price was on higher side but she didn’t advised me that and helped me book the right one for me. Cheers to Maria from McCarthy Cars

Respuesta de McCarthy Cars UK Ltd
Professional Service
Friendly, honest and professional service. Were willing to answer all our questions! Gave attention to details with thorough information and background on the car.
Approachable and easy to talk to.

Respuesta de McCarthy Cars UK Ltd
Friendly motor trade
They cater for your motoring needs, friendly and very helpful with the service that they provide.

Respuesta de McCarthy Cars UK Ltd
Very helpful
Julian was Very helpful, very polite, gave me all the information I needed for my new care.

Respuesta de McCarthy Cars UK Ltd
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