McCarthy Cars UK Ltd Opiniones 

652
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought my Mazda here, great experience from start to finish. Truly professional, helpful & no hard sell which makes the experience easier after having had to battle this with other dealers since the... Ver más

Valorada con 1 estrellas sobre 5

Very poor lack of responsiveness in relation to issues raised during the warranty period. They are not clear on the escalation process for issues as even if within the terms of their warranty don't s... Ver más

Valorada con 5 estrellas sobre 5

Ensured that the car was thoroughly checked. Sorted any dings and scuffs, refreshed alloy wheels, ordered new locking wheel nut remover, rear parcel shelf, gear knob and mini manual. The car was pract... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing all round service from a car dealer we will be returning to in the future. They stock a large range of good quality cars, we purchased a car 10 years old and it barely had a mark on it it was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos

Información proporcionada por diversas fuentes externas

Established over 45 years ago, McCarthy Cars is an award winning family-run business and one that prides itself on looking after its customers. We are also an RAC Approved Dealer and part of the RAC BuySure used car programme, which means that every car within our range of over 200 high-quality used cars has each had to pass an 80-point RAC Approved Preparation Standard. Moreover, all of our cars are backed up by a comprehensive after-sales service to give you additional peace of mind.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

652 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(652)

69 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I took my car for service on the 14th…

I took my car for service on the 14th April at 10:15 am I was offered a silver service @£399 for full service and MOT. They said they will give it back by evening in most cases. I was then told it will be next day as they now have fitted everything and only MOT to be done. I’m here with them at 13:30 and I’ve still not received my car. They now tell me it will be 5pm and I had to cancel my shift for work today. It’s really bad service and I hope you guys out there find another service centre… the receptionist talk to you like it’s their car and you got to take shit they say and keep quiet….

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great team at McCarthy Cars

Great team at McCarthy Cars. I was happy with my purchase and John is super experienced with great customer care. I would definitely recommend the team at McCarthy on that basis and they also have a good range of cars available.

25 de septiembre de 2025
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Respuesta de McCarthy Cars UK Ltd

Hello Grace, Thank you for taking the time to share your positive experience at McCarthy Cars. We’re so pleased to hear that you were happy with your purchase and that John provided such a high level of service. It’s great to know you felt well looked after and supported throughout the process. We really appreciate your recommendation and are glad you also found a good range of cars available. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

McCarthy Cars are professional, trustworthy and respectful

McCarthy Cars were great because they are professional, trustworthy and respectful to women who want to buy nice cars. I always buy my cars from them and my new purchase is my third one so that says it all. Jonathan McCarthy is awesome and I wouldn't go with anyone else. I will be back in another 3 to 4 years as I have now got the 'travel bug' of driving brilliant cars without wasting money on a brand new one that loses its value as soon as you drive it off of the forecourt. AND you want to keep buying used cars pre and post 2035, before we are all forced to run electric cars which are not fully sound to operate on the roads!

9 de abril de 2026
Opinión espontánea
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Respuesta de McCarthy Cars UK Ltd

Hello Tina, Thank you for taking the time to share such a detailed and thoughtful review of your experience with McCarthy Cars. We’re really pleased to hear that you found our team to be professional, trustworthy and respectful, and that you’ve continued to return to us for your car purchases. It’s especially great to hear your kind words about Jonathan and that he made the process so positive for you. We truly value your loyalty and are delighted that you’ve been able to enjoy the benefits of driving quality used cars over the years. We look forward to welcoming you back again in the future. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

Everything made so easy

Everything made so easy, no dramas, Mccarthy cars,very professional, all details correct, thank you.

25 de febrero de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Morris, Thank you for taking the time to share your experience with McCarthy Cars. We’re really pleased to hear that everything was made easy for you and that you found the process smooth and professional from start to finish. It’s great to know all the details were handled correctly and without any hassle. We truly appreciate your feedback. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5
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Respuesta de McCarthy Cars UK Ltd

Hello Mrs E Trout, Thank you for taking the time to share your experience with McCarthy Cars. We’re so pleased to hear that the team went out of their way to assist you and ensure you were well looked after. Providing that extra level of care is something we always strive for, so it’s great to know this came across during your visit. Kind regards, McCarthy Cars.

Valorada con 3 estrellas sobre 5

The car is fantastic

The car is fantastic, customer service was pretty good as well.
Unfortunately at some point they have put the incorrect address on the registration document meaning I never received the log book. Called them multiple times but it was never resolved so needed up paying for a new one myself.

11 de diciembre de 2025
Valorada con 2 estrellas sobre 5

I had plenty problems with the car i…

I had plenty problems with the car i purchased from this company. I wouldn't advise anyone to purchase from them. They also help with financing the car and the company they use charges you 3 time the car value

8 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service

Great service, good value, will use again.

27 de diciembre de 2025
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Respuesta de McCarthy Cars UK Ltd

Hello Simon, Thank you for your kind feedback! We're delighted to hear that you found our service to be great value and that you would choose us again. We truly appreciate your support and look forward to assisting you in the future. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

"The one"

I went there for a specific car but found out that I actualy don't like it. I went around looking for something, for "the one". Even if I booked a viewing for one, I had other cars in my mind. As I didn't like the one that I booked for, I started looking around, they have a good variety of cars, there was no pressure to buy, no side eyes. Eventually I have found one, but was not sure if that is "the one". Maria was very helpful, explaining everything, making a discount where it was possible. All my concerns were answered and I walked out with my new car.

8 de abril de 2025
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Respuesta de McCarthy Cars UK Ltd

Hello Nana, Thank you for taking the time to share your experience with us! We're so pleased to hear that Maria was able to support you throughout your journey and help you find the right car, even after your initial change of mind. It's great to know she provided clear information and ensured all your concerns were addressed. We hope you're enjoying your new car! Kind regards, McCarthy Cars.

Valorada con 1 estrellas sobre 5

AVOID at all costs this dealership…

AVOID at all costs this dealership sells faulty cars and has poor customer service. There service station does not fully repair cars that are faulty or try to find the actual fault. They become rude and avoidant as well as dismissive when you have an issue

13 de febrero de 2026
Valorada con 1 estrellas sobre 5

WILL NOT BUY FROM HERE AGAIN

When we first went to McCarthy cars we were treated so well by Maria. On finding a car to purchase Maria told us that we had to take out the warranty otherwise they would not sell the car. Anyway we took out the warranty and three days later the car was displaying 'battery traction fault. ' Obviously we contacted Maria and stated what had happened. They asked us to bring the car in, which we did. When we got the car back it was less than three weeks before the same thing happened again. Of course we wanted a refund and stated the same but they just went ahead and stated that they had fixed the problem which was not the case.
Anyway to cut a long story short, nearly 7 months on we are still awaiting a refund.
Please be careful when buying from here. It made me wonder whey they INSISTED that warranty was taken out. Did they know the car was faulty?

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their customer orientation is very good…

Their customer orientation is very good and calm

23 de marzo de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Shakirat, Thank you for your kind feedback! We're delighted to hear that you found our customer service to be calm and customer-focused. Providing a smooth and supportive experience is very important to us. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

Everything was perfect Johnathan was…

Everything was perfect Johnathan was brilliant explained everything customer service excellent I would recommend this company to anyone

1 de abril de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Lee, Thank you for taking the time to share your experience with us! We're so pleased to hear that Johnathan provided brilliant service and explained everything clearly for you. It’s great to know you would recommend us, and we truly appreciate your support. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

The way Maria handled the query and…

The way Maria handled the query and helped me to select the car which suits me in all aspects. She also had a car with same make and model but the price was on higher side but she didn’t advised me that and helped me book the right one for me. Cheers to Maria from McCarthy Cars

14 de marzo de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Vishnu, Thank you for your detailed and thoughtful review! We're so pleased to hear that Maria was able to assist you in finding the right car and guide you through your options. It's great to know she helped you make the best choice for your needs. We'll be sure to pass on your kind words to her. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

Professional Service

Friendly, honest and professional service. Were willing to answer all our questions! Gave attention to details with thorough information and background on the car.
Approachable and easy to talk to.

7 de marzo de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Andrea, Thank you for sharing your wonderful feedback with us! We're delighted to hear that you found our service professional and that our team was able to answer all your questions thoroughly. It's great to know you felt comfortable and well supported throughout. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

Friendly motor trade

They cater for your motoring needs, friendly and very helpful with the service that they provide.

18 de marzo de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Ronald, Thank you for taking the time to leave us your review! We're really pleased to hear that you found our team friendly and helpful, and that we were able to meet your motoring needs. We truly appreciate your kind words. Kind regards, McCarthy Cars.

Valorada con 5 estrellas sobre 5

Very helpful

Julian was Very helpful, very polite, gave me all the information I needed for my new care.

19 de marzo de 2026
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Respuesta de McCarthy Cars UK Ltd

Hello Denise, Thank you for your lovely feedback! We're so pleased to hear that Julian was able to provide you with all the information you needed and that you found him polite and helpful. We'll be sure to pass on your kind comments. Kind regards, McCarthy Cars.

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