Medical Travel Shield Opiniones 

545
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot fault this company and In particular laura. From the day I sent my query regarding a possible claim to making a claim. Laura has been at the end of every email answering promptly. Thank yo... Ver más

Valorada con 5 estrellas sobre 5

I’ve used this insurance company for three separate visits to Turkey and thankfully i haven’t had to put one claim in . But to have the .peace of mind that I am covered should I need to is pricel... Ver más

Valorada con 5 estrellas sobre 5

An excellent Medical Travel Insurance Company. I had a disaster in Turkey this June and i am so glad i took Insurance with Medical Travel Sheild. I had to go back only last week and let me... Ver más

Valorada con 5 estrellas sobre 5

Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... Ver más

Información sobre la empresa

  1. Seguros de viaje
  2. Aseguradora

Escrito por la empresa

Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.

Refund promise

No admin or cancellation charges

If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

545 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 88% de las opiniones negativas

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4,7

Todas las opiniones

(545)

215 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent company

Excellent company, and I’m glad I took out my insurance policy with them. Maureen from the claims department was incredibly helpful when I needed to make a claim on my medical insurance for a return trip to Turkey for dental treatment. The process was straightforward, and the funds were in my bank within 24 hours of acceptance. I would highly recommend them.

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delight to deal with

I am so glad I took out insurance with this company. I had to have revision surgery and I contacted them - Heather was assigned to my case and she has made the whole process so simple, she has been an absolute delight to deal with.

Professional throughout and helped me out with anything I needed to do and gave direction.

It took the stress out of returning for surgery knowing that I was covered for the return trip.

I would not hesitate to use this company again as its been "refreshing" to deal with an insurance company who just put barriers in the way.

Highly recommended and if Heather deals with your case then that is a bonus!!!!

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Turkey for dental implants

I give medical travel shield 5 stars, I had to go back to Turkey to have an implant changed before my next treatment was due, I was worried as this would be more money on flights when I friend said check your medical insurance you had when you went the first time, I looked and was covered for a return visit, so did all the forms etc at very short notice, a day and a half and Laura was amazing very helpful and got everything done in time for me and I was paid out within days !!! Thank you

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

great service

laura from medical travel shield was very helpful with my claim. I received all my money back from my unexpected procedure minus my excess and it was very straight forward.

Thanks laura!

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service from Stephanie King

I wanted to recognise the exceptional service I received from Stephanie King.
I was having a particularly difficult day after being rushed to A&E and, unfortunately, I was outside the contractual time window for my request. I fully understood that my request could have been declined.
Instead, Stephanie handled the situation with professionalism, empathy, and respect. She clearly explained the position, politely requested evidence, and took the time to genuinely consider my circumstances rather than simply dismissing the request.
What impressed me most was her kindness and understanding. She balanced policy with compassion and made me feel valued and heard throughout the process.
Stephanie's professionalism, efficiency, and genuine care turned an already stressful day into a much more positive experience. She is a real credit to her organisation, and I hope she receives the recognition she deserves.
Thank you, Stephanie, for your outstanding support and for reminding me that great customer service still exists.

23 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peace of mind

I was fortunate to not need to claim on this insurance, but the peace of mind it brought was worth it, fair price, easy to navigate my account online had i needed to claim, would recommend and have done

28 de mayo de 2026
Valorada con 5 estrellas sobre 5

The lady I spoke to on the phone was so…

The lady I spoke to on the phone was so helpful and advised me on the best insurance to take out. I think it's a really good insurance to have when travelling abroad for cosmetic surgery, it's just peace of mind and a great insurance to have. I would recommend this company highly

1 de junio de 2026
Valorada con 5 estrellas sobre 5

Easy

Service was good

25 de mayo de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Valorada con 5 estrellas sobre 5

very smooth and professional

very smooth and professional . The lady i spoke to was very helpful

25 de mayo de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Valorada con 5 estrellas sobre 5

Easy to apply for cover

Easy to apply for cover, quick, straight forward process providing a good level of cover for a reasonable price.

20 de mayo de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Valorada con 5 estrellas sobre 5

Very easy navigating the site.

Very easy navigating the site.
Very good value for more than adequate insurance requirements
Will use again

22 de mayo de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is very welcome.

Valorada con 1 estrellas sobre 5

Don’t bother

Don’t bother. I’d highly recommend finding an alternative insurer. These are just your typical money grabbing scammers.

11 de mayo de 2026
Opinión espontánea
Logotipo de Medical Travel Shield

Respuesta de Medical Travel Shield

We are sorry that you are disappointed and we pride ourselves on our customer service, believing we provide a comprehensive policy at a fair price. We will reach out to you to ascertain if you would like your concerns escalated to a complaint.

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