I cannot fault this company and In particular laura. From the day I sent my query regarding a possible claim to making a claim. Laura has been at the end of every email answering promptly. Thank yo... Ver más
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Consulta las opiniones de los clientes
I’ve used this insurance company for three separate visits to Turkey and thankfully i haven’t had to put one claim in . But to have the .peace of mind that I am covered should I need to is pricel... Ver más
An excellent Medical Travel Insurance Company. I had a disaster in Turkey this June and i am so glad i took Insurance with Medical Travel Sheild. I had to go back only last week and let me... Ver más
Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... Ver más
Información sobre la empresa
Escrito por la empresa
Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
Información de contacto
52-56 Leadenhall Street, EC3A 2EB, London, Reino Unido
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
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Excellent company
Excellent company, and I’m glad I took out my insurance policy with them. Maureen from the claims department was incredibly helpful when I needed to make a claim on my medical insurance for a return trip to Turkey for dental treatment. The process was straightforward, and the funds were in my bank within 24 hours of acceptance. I would highly recommend them.
Insurance claim
Had to claim on my insurance. Was quick and they were on the ball. Thank you!
All good did not need to claim but good…
All good did not need to claim but good price
Delight to deal with
I am so glad I took out insurance with this company. I had to have revision surgery and I contacted them - Heather was assigned to my case and she has made the whole process so simple, she has been an absolute delight to deal with.
Professional throughout and helped me out with anything I needed to do and gave direction.
It took the stress out of returning for surgery knowing that I was covered for the return trip.
I would not hesitate to use this company again as its been "refreshing" to deal with an insurance company who just put barriers in the way.
Highly recommended and if Heather deals with your case then that is a bonus!!!!
Turkey for dental implants
I give medical travel shield 5 stars, I had to go back to Turkey to have an implant changed before my next treatment was due, I was worried as this would be more money on flights when I friend said check your medical insurance you had when you went the first time, I looked and was covered for a return visit, so did all the forms etc at very short notice, a day and a half and Laura was amazing very helpful and got everything done in time for me and I was paid out within days !!! Thank you
great service
laura from medical travel shield was very helpful with my claim. I received all my money back from my unexpected procedure minus my excess and it was very straight forward.
Thanks laura!
Outstanding Customer Service from Stephanie King
I wanted to recognise the exceptional service I received from Stephanie King.
I was having a particularly difficult day after being rushed to A&E and, unfortunately, I was outside the contractual time window for my request. I fully understood that my request could have been declined.
Instead, Stephanie handled the situation with professionalism, empathy, and respect. She clearly explained the position, politely requested evidence, and took the time to genuinely consider my circumstances rather than simply dismissing the request.
What impressed me most was her kindness and understanding. She balanced policy with compassion and made me feel valued and heard throughout the process.
Stephanie's professionalism, efficiency, and genuine care turned an already stressful day into a much more positive experience. She is a real credit to her organisation, and I hope she receives the recognition she deserves.
Thank you, Stephanie, for your outstanding support and for reminding me that great customer service still exists.
I had a great experience
I had a great experience. With medical shield, Maureen and heather were a great help for me. I will be using tgem again for my trip in October
Was reassuring having the insurance…
Was reassuring having the insurance behind my surgery
Peace of mind
I was fortunate to not need to claim on this insurance, but the peace of mind it brought was worth it, fair price, easy to navigate my account online had i needed to claim, would recommend and have done
The lady I spoke to on the phone was so…
The lady I spoke to on the phone was so helpful and advised me on the best insurance to take out. I think it's a really good insurance to have when travelling abroad for cosmetic surgery, it's just peace of mind and a great insurance to have. I would recommend this company highly
very smooth and professional
very smooth and professional . The lady i spoke to was very helpful

Respuesta de Medical Travel Shield
Ekol hospital and medical sheild on other better service
I felt in safe hands both at the Ekol hospital and knowing i had medical sheild thier should anything not go so well . But luckly all went smoothly

Respuesta de Medical Travel Shield
Easy to apply for cover
Easy to apply for cover, quick, straight forward process providing a good level of cover for a reasonable price.

Respuesta de Medical Travel Shield
Very easy navigating the site.
Very easy navigating the site.
Very good value for more than adequate insurance requirements
Will use again

Respuesta de Medical Travel Shield
Don’t bother
Don’t bother. I’d highly recommend finding an alternative insurer. These are just your typical money grabbing scammers.

Respuesta de Medical Travel Shield
Great price easy to purchase and I’ve…
Great price easy to purchase and I’ve had friends who have had to claim through the insurance and was easy to do and very helpful luckily for me I have not had to make a claim but I highly recommend this company
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