I have been with Medicash for one year and so far it's worked fine. However my benefits restarted on the 1st of August and I hadn't used my optical benefit so I enquired with Medicash around mid July... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Ver más
La empresa ha respondido
Easy to submit claim via the app and received a decision within 24 hours. Paid to bank account within about 3 days. Excellent service.
a very fast service I got an immediate response to my claim, and within days had the payment for my dental work. I didn't need to make phone contact this time, but in the past all staff have been fr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Información de contacto
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
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a very fast service
a very fast service
I got an immediate response to my claim, and within days had the payment for my dental work.
I didn't need to make phone contact this time, but in the past all staff have been friendly, knowledgable and professional
30 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Martin,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process fast and our Customer Service Team friendly and professional.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to apply for medicash policy…
Easy to apply for medicash policy cover. Quick and efficient service. Great value for money.
27 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Respuesta de Medicash
Hi Mr Payne,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Great service and very quick to deal…
Great service and very quick to deal with my claim.
16 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi John,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Fast claim service as always !
4 de agosto de 2026
Opinión espontánea
Respuesta de Medicash
Hi Jenny,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming service fast.
We look forward to processing your next claim.
Kind regards,
Hannah
Fairly simple to use
Fairly simple to use. Would like chiropody claims to cover more than one appointment.
7 de abril de 2026
Opinión espontánea
Respuesta de Medicash
Hi Martin,
Thank you for your review. We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
easy to claim
Very easy to claim, money sent quickly to our bank
18 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Phil,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy app to use to make a claim and…
Easy app to use to make a claim and fast payment
3 de agosto de 2026
Opinión espontánea
Respuesta de Medicash
Hi Marie,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Simple on line claim process
Simple on line claim process, most difficult part is getting photo in focus
17 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Stephen,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process simple.
We look forward to processing your next claim.
Kind regards,
Hannah
fast and painless service
i made a claim for physio treatment by post on a Thursday and the claim was completed on the next Monday.Very fast and painless service.
29 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Josephine,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
They are always helpful if I do need to…
They are always helpful if I do need to ring, but most of the time I do my claim online.
And a few days later after submitting my claim it is paid in to my bank account.
30 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Debra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
Good Company.
The company is easy to deal with and my on line account makes it easier. They let you know when you’ve up loaded the receipt if it’s ok. I’ve been with Medicash for years now and think it is a good firm to be with. You can be covered for as little or as much as you like. As they have different levels of cover.
3 de agosto de 2026
Opinión espontánea
Respuesta de Medicash
Hi Diane,
Thank you for your 5* review! We're so pleased to hear that you've been with us for years and that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Respuesta de Medicash
Hi,
Thank you for your 5* review! It's great to hear that you're finding our claiming process efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
It’s the words used to prompt the next…
It’s the words used to prompt the next navigate I was a bit nervous at first but it is easier once familiar
3 de agosto de 2026
Opinión espontánea
Respuesta de Medicash
Hi Chas,
Thank you for your review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Respuesta de Medicash
Hi Daren,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent service
Excellent service !
Straight forward to make a claim and normally paid back into your bank within a week.
Great options for what you can claim money back on , optical, dental, massages and osteopath. Very worth while .
31 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Tracey,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
how much faster you are paying out
I am impressed at how much faster you are at paying now, paid within 2 days, previously was couple weeks. Well done, keep it up.
27 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Sue,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Always a positive experience
Always a positive experience. Prompt hassle free payment
30 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Terence,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Hopeless
Hopeless! Always finding ways to either not pay or delay payments. No longer good value
30 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
Very good customer service and prompt…
Very good customer service and prompt settlement of claims.
10 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Gajendra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
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