The delivery of the scooter and the instructions were fine, but what about the armrests ?One fell off after I lent on it to get onto the scooter. The delivery guy had tried to adjust it before he left... Ver más
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Consulta las opiniones de los clientes
From my initial conversation with Ashley, to delivery of two profile beds, Mobility Hire has been excellent. Ashley, Victoria and Kelly have been amazing in helping to find the right beds to suit... Ver más
La empresa ha respondido
I found Mobility hire to be wonderful! So easy to talk to, polite, helpful and punctual. In addition the profile bed I hired was virtually brand new and very comfortable.
During a weekend when my Dad desperately needed a hospital bed I rang and spoke to someone straight away. I recieved an email at 10.30pm and a bed was being delivered by Sunday afternoon. Everyone... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de asistencia para la movilidad
- Proveedor de equipos para discapacitados
- Proveedor de equipamiento médico
- Servicio de alquiler de sillas de ruedas
Escrito por la empresa
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Información de contacto
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Reino Unido
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,7
Excelente
373 opiniones
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Respuesta de Mobility Hire
Thank you so much for taking the time to leave us your review. We really do appreciate it! Many Thanks Mobility Hire :)
A very good experience from start to finish.
From the moment I phoned to hire a bath lift & commode for my mum, to the delivery, everything was dealt with professionalism. The girls on the phone were friendly & knowledgeable & so were the delivery men. The stuff was delivered on the day & within the time specified & I was shown how to use it. First class service. Thank you 😊
20 de noviembre de 2025
Respuesta de Mobility Hire
Thank you so much for your lovely review! We’re delighted to hear that everything—from your first phone call to delivery—was handled smoothly and professionally. It’s great to know our team were friendly, knowledgeable, and able to show you exactly how everything worked.
Thank you for choosing to hire with us, and we’re always here if you need anything else in the future. Many Thanks Mobility Hire :)
I strongly advise against using this…
I strongly advise against using this company. I do not recommend at all. Appalling customer service. Once they have your money then it seems there is no recourse. Avoid at all costs
20 de noviembre de 2025
Opinión espontánea
Respuesta de Mobility Hire
We’re very sorry to hear about your experience. We have a clear customer service procedure in place to ensure every query is handled promptly and fairly, and after checking our system, it appears this process hasnt been followed on your side.
We would really like the chance to investigate this properly and resolve any concerns. We always take customer complaints very seriously and will always work our hardest to resolve them. If you could please follow the procedure that has been requested as soon as you are able to, this will enable us to do our part for you. Should you wish to discuss this further or you are unsure on anything please do not hesitate to contact us on 0800 111 6234. Many Thanks Mobility Hire
Amazing service!
We have had a wonderful experience with Mobility Hire. Their customer service has been phenomenal. I was able to place an order in the US and have the pieces delivered after I arrived in the UK. Everyone was so kind and helpful through out the entire process and I truly appreciate everything they did.
8 de noviembre de 2025
Respuesta de Mobility Hire
Thank you so much for your wonderful review! We’re delighted to hear that your experience with us—from ordering in the US to delivery in the UK—was smooth and well-supported. Our team always aims to provide helpful, friendly service, and it’s lovely to know this made a difference for you.
We truly appreciate your kind words and are glad we could assist with everything you needed. Should you need anything else in the future please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Helpful office staff with a nice…
Helpful office staff with a nice friendly telephone manner. Cheerful delivery man who set up and explained how to control the reclining chair
12 de noviembre de 2025
Respuesta de Mobility Hire
Thank you very much for taking the time to leave us your kind feedback! We’re delighted to hear our office staff were helpful and friendly, and that our delivery team made the setup and demonstration of the reclining chair easy to understand. We’ll be sure to pass your compliments on to the team. Many Thanks Mobility Hire :)
Was good service
Was good service. Fast... and fast reaction if theres any complain.
Thx
11 de noviembre de 2025
Respuesta de Mobility Hire
Thank you for your feedback! We’re glad to hear you found our service fast and responsive, and we always aim to address any concerns quickly. We really appreciate your kind words. Many Thanks Mobility Hire :)
5 star service
5 star service. Bed delivered on time and set up professionally. Thank you.
13 de noviembre de 2025
Respuesta de Mobility Hire
Thank you for your kind feedback! We’re delighted the bed was delivered on time and set up professionally. We really appreciate your kind words and should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)
McCarthy Turning Bed Chair Delivery & Installation.date…
The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning Bed Chair & also other features on the movements of the Bed using the Hand Remote Control? They were very good at their job so full marks to both of them? So far all is well with the operation of the Bed but not able to advise how my Wife, Aileen will rate the Bed as she is coming out of Hospital tomorrow afternoon? Well done on the 1st Class Service. Michael McCarthy
10 de noviembre de 2025
Respuesta de Mobility Hire
Thank you for your feedback! We’re delighted the bed was delivered on time and installed efficiently, and that our team demonstrated all the features clearly.
We hope Aileen finds it comfortable when she returns home, and we wish her a smooth recovery. Many Thanks Mobility Hire :)
Great service
Easy to organise and all staff very pleasant and helpful. Arrived as expected and setup. Will be very useful when Mum gets out of hospital.
10 de noviembre de 2025
Respuesta de Mobility Hire
Thank you for your kind feedback! We’re so pleased to hear everything was easy to organise and that our team were pleasant and helpful throughout.
It’s great to know the equipment arrived and was set up as expected — we hope it proves useful for your mum when she’s home from hospital. Many Thanks Mobility Hire :)
Great, fast service and helpful advice for a home carer
Really clear website. Very helpful guidance and advice on the phone. Prompt service - kept up to date and delivery arrived on time and was assembled efficiently.
6 de noviembre de 2025
Respuesta de Mobility Hire
Thank you for your great feedback! We’re delighted to hear you found our website easy to use and our team helpful and informative over the phone.
It’s great to know delivery was prompt, on time, and assembled efficiently.
We truly appreciate your kind words and are glad we could support you in your role as a home carer. If you need anything else please do not hesitate to reach out to us. Many Thanks Mobility Hire :)
Very good communication
Jessica was very helpful during the order process and the delivery guy (sorry didn’t get his name) was very good and setting up and showing how the bed worked. Hopefully mum is happy, I’m going in today so will get her feedback
3 de noviembre de 2025
Respuesta de Mobility Hire
Thank you for taking the time to leave your lovely feedback! We’re so pleased to hear Jessica was helpful throughout the order process and that our delivery team set up the bed and explained everything clearly.
We’ll be sure to pass your kind words on to Jessica and the driver. Many Thanks Mobility Hire :)
Just fabulous- exceeded hight…
Just fabulous- exceeded hight expectations, all in their stride- cannot speak highly enough of
1 de noviembre de 2025
Respuesta de Mobility Hire
Thank you so much for your wonderful feedback! We’re thrilled to hear we exceeded your expectations and that your experience with us was so positive.
We really appreciate your kind words & it means a lot to the team. Many Thanks Mobility Hire :)
Respuesta de Mobility Hire
Thank you for your feedback! We’re glad you were happy with our customer service and appreciate your kind words. Many Thanks Mobility Hire :)
Fantastic products
Fantastic products, really helpful customer service and quick delivery
31 de octubre de 2025
Respuesta de Mobility Hire
Thank you so much for taking the time to leave us this lovely review, we really do appreciate it! Many Thanks Mobility Hire :)
Absolute 10/10!
I have been so impressed with this company. I needed a recliner chair for a couple of weeks and they could not have been more helpful, flexible and efficient. Everyone I dealt with on the phone and during delivery/collection were great and the equipment hired was great quality, comfortable and exactly as required. Thank you so much
15 de octubre de 2025
Respuesta de Mobility Hire
Thank you so much for your amazing feedback! We’re delighted to hear you were so impressed with our service and that the recliner chair met your needs perfectly.
It’s wonderful to know our team was helpful, flexible, and efficient throughout your hire. We truly appreciate your kind words. Many Thanks Mobility Hire :)
Excellent and fast service after my…
Excellent and fast service after my wife had a total knee replacement.
Next day delivery by a friendly and helpful guy who set the chair up and gave instructions on how to adjust it.
25 de octubre de 2025
Respuesta de Mobility Hire
Thank you for your kind feedback! We’re so pleased we could provide quick support following your wife’s knee replacement.
It’s great to hear the chair was delivered the next day and that our driver was friendly, helpful, and took the time to explain everything clearly.
We wish your wife a smooth and speedy recovery! Many Thanks Mobility Hire :)
Excellent Service
great communication over the phone, equipment delivered exactly on time, equipment exactly as described,
A very good service all round, thank you.
24 de octubre de 2025
Respuesta de Mobility Hire
Thank you for your lovely feedback! We’re delighted to hear you were happy with the communication, punctual delivery, and quality of the equipment.
It’s great to know everything met your expectations — we really appreciate your kind words and taking the time to leave us this review. Many Thanks Mobility Hire :)
I found these people online when I…
I found these people online when I needed a hoist in an emergency and it was delivered the next day.
I purchased it on hire and it wasn't the cheapest but hey in an emergency having a big chunk of metal delivered next day is pretty good tbf.
They were very professional and prompt and if needed I will use them again in the future.
7 de septiembre de 2025
Respuesta de Mobility Hire
Thank you for your thoughtful feedback! We’re so pleased we could assist quickly during your emergency and get the hoist delivered the next day. We always do our best to provide prompt and professional service when time matters most.
We truly appreciate your understanding and kind words, and we’d be delighted to help you again in the future. Many Thanks Mobility Hire :)
Kept informed about delivery and items…
Kept informed about delivery and items arrived when promised
21 de octubre de 2025
Respuesta de Mobility Hire
Thank you for your kind feedback! We’re delighted to hear you were kept updated and that your items arrived right on time.
We always aim to provide a smooth, reliable service, and it’s great to know we met your expectations. Many Thanks Mobility Hire :)
Respuesta de Mobility Hire
Thank you for your feedback! We’re so pleased to hear the hoist and bed were delivered and set up ahead of your arrival. We always aim to make the process as smooth and stress-free as possible, and we’re glad everything was ready for you. Many Thanks Mobility Hire :)
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