MortgageGym Opiniones 

243
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant service from our Mortgage broker Ian Cain at Embrace financial services. He pushed to get us the best deal and his knowledge and experience speaks for itself. As we were first time buyers w... Ver más

Valorada con 5 estrellas sobre 5

I stumbled across mortgage gym during an internet search as I needed to renew my mortgage & I wanted switch to a provider with better rates. Sceptical about how such great advice & support could be fr... Ver más

Valorada con 5 estrellas sobre 5

I'd spoken to brokers before and had always managed to find better deals online. Thought it was always worth trying though and delighted I did because Chris Hayes managed to find us a better deal than... Ver más

Valorada con 5 estrellas sobre 5

Our mortgage is going really well at present. We raised some issues and they were promptly dealt with straight away and have contacted us to ensure positive progress continues. My advice is to conta... Ver más

Información sobre la empresa

  1. Corredor hipotecario

Información proporcionada por diversas fuentes externas

Your mortgage made simple. Three easy steps, all completely free. Any device, anytime, anywhere.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(243)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Faye Jennings

Faye Jennings

Fantastic service from Faye, right off the bat. I needed advice the same day and Faye juggled appointments to fit me in. From then it was a seamless process with Faye providing multiple updates throughout the process.

I had previously used another mortgage adviser for a previous purchase and the service provided by Faye was majorly different, in a good way!

I plan on returning to Faye for future purchases.

30 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

Easy experience from the outset, knowledgeable and helpful staff members. For someone who is really busy and needs easy communication and calls around work and family life, this is the best route when looking to secure a mortgage or remortgage. Highly recommended

30 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent choice

Excellent choice. I tried these people out and so far I am delighted with all the care and effort given, very good work !

24 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience so far is great

My experience so far is great! Alison Jones has walked me through the whole process (this is our first proper remortgage)

Alison tailored the product we eventually chose for our needs and had it progressed to the application stage in a day.

I'll revisit this review once the whole end to end process is complete so that the review is more complete but so far this has been very straight forward

9 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time buyer

I am a first time buyer, I have requested a call for a mortgage advice and the team were very helpful, they tried their best to meet my requirements, I didn’t get to the point where everything is done yet but so far they are very good in terms of clear information and what steps they are doing to reach my expectations. I am looking forward for o continue with them and hopefully I will add more review when everything is done. So far excellent

5 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, great communication..... every step of the way we were kept up to date. Made the whole Experience pain free 😊

14 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of Time

They won't put you through to an actual mortgage broker. Just a waste of time to fill in all the details on their website and then they say we can't put you through to someone. Just call someone who will charge you some fee but do the job right there.

13 de septiembre de 2019
Opinión espontánea
Logotipo de MortgageGym

Respuesta de MortgageGym

Hi Shakil,

We are sorry to hear that you feel like you've wasted your time, we only aim to make sure you have the best experience possible. We would really like to discuss this further with you. Please could you give me a call on 0330 900 9900 or e-mail me hello@mortgagegym.com thank you.

Customer Success Team

Valorada con 5 estrellas sobre 5

Brilliant service from Faye Jennings

Brilliant service from Faye Jennings. Talked us through everything and did all the chasing even on her days off. Offered reassurances when we were feeling anxious and actually came through for us where others have failed. Meticulous in approach and really invested in getting us our first home. Lovely to see such sentiments in this sector and we appreciated the constant communication.

8 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

The whole process from start to finish…

The whole process from start to finish was Excellent! Dean Wickett was fantastic called on time everytime and constantly kept me informed throughout the process. The mortgage offered in a matter of days. I will recommend Dean and the Mortgage Gym to everyone I speak too in future.

3 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

So far so good

So far so good. I am only at the start of my journey with Mortgaga gym but am finding the experience good thus far.

11 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faye was amazing from the very…

Faye was amazing from the very beginning. She managed to get us a mortgage offer where others have failed as our situation was a bit tricky. We will definitely recommend and use again in a few years.

11 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faye was great

Faye was great. Mortgage gym kept me well informed and I got a great rate.
I've already recommended to various people. Will use again in 5 years. 👍

10 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* service from Faye Jennings

Had the pleasure of dealing with Faye Jennings with this company and can only say that a five star service was given throughout the whole process. Always answered my emails and calls even on her days off and late at night to fit around my work hours and made sure that my family had the correct protection for us, never tried to over sell to us and I would definitely recommend Faye to any of my friends or family. Thank you so much Faye for your work.

10 de agosto de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response to enquiry

10 de agosto de 2019
Opinión espontánea
Logotipo de MortgageGym

Respuesta de MortgageGym

Hi Sylvester,

We are sorry to hear about your recent experience so far. We would really like the opportunity to try and put things right for you. We have tried to contact you, please do contact us on 0330 900 9900 so we can resolve this for you.

Customer Success Team

Valorada con 1 estrellas sobre 5

Quote requested. No return call.

Rang for a quote for a mortgage, got told they’d call me back with quotes. Heard nothing. I’m not chasing them for my business.

8 de agosto de 2019
Opinión espontánea
Logotipo de MortgageGym

Respuesta de MortgageGym

Hi Steph,

Great to speak to you earlier. Were sorry for any frustration caused and we look forward to speaking to you again later today. If you need anything in the meantime please don't hesitate with getting in contact with us as we'd be more than happy to help.

Customer Success Team

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