Took my car there today after I got hit by another car. From start to finish was extremely well looked after from the lovely lady on reception to then have the professional help from Jas... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot pu... Ver más
La empresa ha respondido
Quickly done repair while also being kept in touch with myself over the repair work and its progress throughout. Helpful polite and very lovely staff all the way from the lovely reception lady’s and e... Ver más
La empresa ha respondido
I have done one review, but it’s not appearing anywhere?? I had a deer commit suicide on my car in dark rural Oxfordshire- the damage - all body work, no humans - was incredible! Went to this place f... Ver más
La empresa ha respondido
Información sobre la empresa
- Mantenimiento y reparación de automóviles
- Taller de chapa y pintura
- Servicio de chapa y pintura
- Tienda de reparación de automóviles
- Servicio de alineación de ruedas
Escrito por la empresa
Established in 1997, Motofix Group is an independent, award-winning accident repair and vehicle bodyshop network with nine centres across the South of England. We work with leading insurers and motorists to deliver safe, high-quality car body repairs and crash repairs to exact manufacturer standards. Motofix holds approvals from 10 automotive manufacturer groups representing 20 individual brands, and every site is BSI 10125 Kitemark accredited for vehicle damage repair. Our centres are equipped to carry out structural repairs, aluminium repairs, ADAS calibration, and Hybrid and Electric Vehicle repairs, supported by continued investment in advanced repair technology and world-class technician training. Whether managing an insurance claim or arranging a private vehicle repair, our focus is simple: to make the process as smooth and stress-free as possible through expert workmanship, clear communication, and genuine customer care at every stage.
Información de contacto
1 Albany Court, GU16 7QR, Camberley, Reino Unido
- 0344 2452222
- info@motofix-arc.co.uk
- www.motofix-arc.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 60% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy, luxurious and quality experience with Motofix
A different experience from what I'm used to elsewhere, they insisted on collecting and delivering the car and even worked around me - it felt luxurious and gave me so much time back (no train home ;). I also noticed that whoever I spoke to on the phone was friendly and happy, this was a nice change and refreshing as it can be stressful when you have to speak to people in a bad mood or who are short with you . The key thing though, the work done was high quality, I'm very pleased.

Respuesta de Motofix Group
Absolutely brilliant service thanks
Absolutely brilliant service thanks, always kept me up-to-date ref repair of vehicle

Respuesta de Motofix Group
I can’t believe I am having to write…
I can’t believe I am having to write this review.
I have been a customer of Hastings for 3 years now, never once made a claim but back in JANUARY a third party went into the side of my car (so not even my fault) after endless emails, phone calls enterprise finally called and then passed me on to Motofix. This was in April so 4 months after the incident, the earliest date Motofix could get my car in was the 13th June! I needed a courtesy vehicle because of work commitments and from booking the 13th June in April until that date continuously tried to contact enterprise, Hastings and Motofix regarding getting a courtesy car to which no one wanted to get back to me, confirm or chase so as it got closer to the 13th June Motofix got back to me via email and suggested contacting Hastings…. I unfortunately and frustratingly had to cancel. I tried calling Motofix and even my partner left voice messages. No response, not even to reschedule.
I have no idea where to turn now as it’s a lot of damage to my car and the third party has totally accepted fault. You insure your car for this reason but you can’t actually get anything resolved. 6 months on and my car is still damaged.
They will send you from pillar to…
They will send you from pillar to post!….and act as if they doing you a favour for using their services…..

Respuesta de Motofix Group
Great customer service
Very easy and simple process, didn’t take much time at all, team members were friendly and helpful.

Respuesta de Motofix Group
Repairs to Audi
Motofix staff at High Wycombe kept me informed at all stages of the repair and were easy to contact. They contacted the insurance company on my behalf and negotiated all the work that was needed on the car. My car had to go to an approved dealer for electrical work to be carried out and, unfortunately, the dealer twice cancelled my booking. Although Motofix couldn't do anything about the cancellations they were very apologetic and arranged for my car to go to the dealer at the next possible times available.
The bumps were straightened out and paintwork match impeccable!

Respuesta de Motofix Group

Respuesta de Motofix Group
Excellent and efficient service from…
Excellent and efficient service from start to finish. Wouldn’t hesitate in recommending Motofix.

Respuesta de Motofix Group
Everything from start to finish was…
Everything from start to finish was smooth and convenient. Great communication from the team, and my car was repaired as if the scrape never happened.

Respuesta de Motofix Group
Motofix the repair on my vehicle was a new door and some scratches else where on the bodywork
Motofix the repair on my vehicle was excellent the staff at Northampton very nice ,customer service very good I would certainly recomend them they know what are doing a big thank you .

Respuesta de Motofix Group
Customer service attitude is aggressive…
Customer service attitude is aggressive I was made to feel I was the inconvenience because the paint work wasn't repaired to my satisfaction. I think paint work shouldn't have bumps or hazzy scratches in it
Thank you today for fixing car dent…
Thank you today for fixing my car dent today. Very helpful and such a great people very approachable. All the best.

Respuesta de Motofix Group
5* repair centre
Absolute pleasure to use this repair centre, excellent customer service always kept us informed of what was happening with our repair. Top class repair work done.

Respuesta de Motofix Group
What a pleasure to deal with a company…
What a pleasure to deal with a company from start to finish. Everything they said they would do was done efficiently.
I would have no hesitation referring Motofix for level of service.
Thank you to all the staff I have dealt with. It was painless.
Howard JOFFE

Respuesta de Motofix Group
Would recommend.
Kept well informed at all times and staff very pleasant to deal with.

Respuesta de Motofix Group
My pride and joy has been well cared for
This is my first experience using Motofix, Swindon, as they are my insurance company’s approved repairer. Very prompt service from the first text acknowledging the repair to collection when they said they would. Liam, the estimator kept me informed when I needed to be and was very attentive to my questions. All the staff that I dealt with were very professional. The repair was carried out to the highest standard and the car was handed back valeted inside and out. Obviously a company that strives to bring excellent customer satisfaction. I will not hesitate to recommend to others in the future. Very satisfied customer.

Respuesta de Motofix Group
Responsive and helpful
Excellent, personable, responsive customer service. I appreciated facilitation of liaison with Enterprise car hire. Thank you!

Respuesta de Motofix Group
My insurance company chose Motofix High…
My insurance company chose Motofix High Wycombe, just a few miles away from my home and yet I had never heard of them! The service was impeccable, they collected the car exactly when they said they would, did the repair quicker than they had advised and when they returned the car it had not only been repaired to a very high standard, but had been valeted inside and out! Thanks Motofix, will have no hesitation recommending you to others in the future.
Cindy Gillies - a very satisfied customer!

Respuesta de Motofix Group

Respuesta de Motofix Group
Accident repair
Really good service, work completed quicker than expected to a very high standard

Respuesta de Motofix Group
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.