Munich Airport Opiniones 

Wie immer funktioniert einfach nix. Ankunft aus BKK. Unfreundliches Bodenpersonal vor der Passkontrolle! Einzig positives am Terminal 2 - die Toiletten waren sauber - wir warteten fast 2 Std auf unser Gepäck! In jedem Land funktioniert die Gepäckabholung, in München absolutes Chaos!

One of the worst international airports. Have been through this airport multiple times in the past 4 years and can honestly say it is appalling. Passport control upon entry to the country took in excess of 2 hours to clear ( similar on previous trips) As a bilingual person who speaks both German and English, it is difficult to find ground staff who speak either language. Trying to exit the country can take just as long with excessive security queues. Baggage claim is just as bad - you need to allow up to 4 hours to exit this airport if you intend to clear passport control, collect baggage and hire a car. Quicker to fly to Frankfurt and drive down.

truly a failed country, how can noone in Munich airport speak proper english? how do you hire your personnel? economy of 80 million ppl and you can’t find ppl who can speak the most basic foreign language?

Everything went smooth at the airport security and we got to our gate in good time, about 45min before boarding. We took the time and stood before the gate desk, as there was a long flight ahead. The staff was at the gate the whole time we were there, eying us.

Boarding started and we went through the gate to towards the plane. At this point a gateperson noted my luggage and waved me back to check my luggage size. It did fit to the bin, but just barely. The gateperson argued my hand luggage was oversized and would need to be placed to the checked luggage (with additional payment). They claimed that there was no room in the plane, and my luggage would not fit (although I have used the same bag with tens of flights before).

So I ended up opening my luggage in front of all queuing passengers and removed two chocolate bars I had bought from the airport as a gift to home. After removing these, I placed the bag again to the luggage check bin and it fit perfectly. The gateperson gave up and allowed me to enter the plane with my luggage.

Rules are rules, of course, but gone are the days when Lufthansa was considered a premium airline and Munich an airport with service to match it.

Just be the worst airport we’ve been to in a while. Seems very unorganized, long walking back and forth from check-in to security to passport control. Poorly staffed too. Boarding our flight from a corridor. People trying to get around from different boarding areas and people try to board in a small corridor. Unseen before. Long waits. High prices (yeah that’s probably for most airports). Terminal 1 experience.

Es mangelt an ausreichender Beschilderung. Wenn man Ankommt wird nichtmal mehr der Haupt Ein-und Ausgang beschildert. Wir mussten zu Parkdeck 44 und ab Parkdeck 10 wird auch kein Weg mehr angegeben. Googlemaps wollte uns dann mit der Sbahn hinschicken zum Glück haben wir noch nachgefragt wo die Busse abfahren. Das Personal war dann dafür sehr nett und hilfsbereit.

Unser Kinderwagen wurde am Flug nach München verloren. Ich musste dann mit meinem kleinen Kind und mehreren Koffern zum Lost and Found Schalter, der Mitarbeiter wollte (!) mir nicht helfen. Er hat mich nur auf den Self Service Point verwiesen. Den anderen wartenden Personen hat er allerdings sehr wohl persönlich geholfen. Einer Mutter die mit ihrem kleinen Kind unterwegs ist und deren Kinderwagen verloren gegangen ist nicht zu helfen ist heutzutage das demütigendste und unangemessenste das es gibt. Meine Beschwerde wurde mit einer lächerlichen Mail abgetan. Der betroffene Mitarbeiter wurde nicht einmal informiert. Ich bezweifle zwar dass es hier Quality Kontrollen gibt, sollte sie es dennoch geben wäre das wirklich aufzuarbeiten!
Besser Sie reisen nie mit Kind und Kinderwagen am Flughafen München

The tax refund officer at Munich Airport terminal 1 showed clear racial discrimination. He ignored my request for a stamp, sat there using his phone, and openly mocked me in German with his colleague. I clearly heard the word “Asian” even though I could not understand the rest. This experience was deeply humiliating. I will never return to this airport again

Wir haben heute in einer unfassbar langen Passagierschlange an der Passkontrolle und dem Sicherheitscheck über eine Stunde gestanden, bis wir endlich durch waren, aber da war dann das Gate schon geschlossenen und der Flieger weg.
Danach gab es im ganzen Flughafen keine Anlaufstelle, um den Flug evtl. Umzubuchen oder auch nur irgendeine Information zu bekommen, was wir jetzt machen sollen. Total gefrustet sind wir wieder nach Hause gefahren - Urlaub weg, Geld weg…
Eigentlich gar kein Stern.

It really doesn’t happen often: everything was a disaster. Poor management and logistics mean that I checked in in area B and because the security check is under construction, I had them to go back to area A. That seemed like a total nonsenses

Then, fast track took me longer than ever - the length of the belt is for 1 basket. Can you imagine the speed? Then I haven’t appreciated a very intense body search.

The area itself is nothing - like 90’s airport.

But the final bit was a proper disaster: boarding. Of course we were invited 50 mins before the flight, to then wait in the bus. The bus has brought us to the airplane where we were then waiting in the sleeve which is normally used for boarding from the terminal.

I honestly haven’t experienced this useless airport treatment for a long long time. I had to pinch myself that I am in Germany.

PS none of the elevators worked and I saw disabled people struggling with the stairs to go down and up to the aircraft.

Worst aiport ive been to in germany and ive been to 5. Security was very slow, They don't have a second gear to try get things moving faster. Its like they've emplyed a bunch of idiot's that dont care about there job.
Passport control was prity much the same. There was a window free for European passports and nobody in the que, and rather asking people from the non European que to come forward like they do in any other airport the guy just sits there drinking his water looking over not caring.
Toilet Signs ahead, womans on your left then for mens toilet said up ahead. Turns out there was none then womans toilet again then mans ahead, turned out to be true this time but you go down 4 levels of stairs to get to it then you wash your hands, and dry with paper towels provided but there is no bin for them, your expected to take it with you back up thr stairs then to look for a bin.
Joke of an aiport, i fly to germany every month and this is my first in munich and i can assure you I will never be back here again

Unser Flug wurde gestrichen und wir saßen zwei Tage lang als Gäste am Flughafen in Israel fest und konnten nicht arbeiten. Aber andererseits

Terminal 1 at Munich is the worst. Everything about it is terrible and they hire the rudest staff at security, so rude that they made a bad day even worse by barking commands at me and pretty much groping me during the search. If I could avoid this airport I would.

Ich weiß nicht woran es mehr scheitert, an der Unfähigkeit oder Unwilligkeit des Flughafenpersonals? Chaotische Zustände und mangelnde Organisation stehen hier an der Tagesordnung. Sie brauchen viel Zeit und Geduld.

Vom dortigen Flughafen Personal eine Auskunft zu bekommen war wirklich ein Highlight. Ein Mitarbeiter lachte und meinte, mit einem verlorenen Koffer muss man sowieso rechnen, dann widmete er sich sofort wieder seiner Kollegin, der er lachend avancen machte, weitere Mitarbeiter im Nahbereich waren mit Ihren Handys so mit schreiben beschäftigt, keine Chance auf Auskunft. Ein Polizist der eigentlich andere Aufgabenbereiche bedient, hat sofort geholfen und wir haben unseren Schalter gefunden, vielen Dank! Echt beschämend, wenn man oft auf internationalen Flughäfen unterwegs ist und feststellen muss dass München mit Abstand dass desinteressiertestes Personal hat, traurig aber leider Realität!!!

Ankunft am 21.10.20255, Terminal 1, mit Turkish Airlines aus Istanbul, Flugnr.: TK 1633
Flugzeug war pünktlich, musste ABER ca. 15 Minuten am Gate warten bis Türe geöffnet werden konnte. Laut Purser fand sich niemand um die Fluggastbrücke zu bedienen.
Bei der Passkontrolle war der Schalter für EU-Bürger nicht besetzt. Alle Passagiere (vollbesetzter A321) mussten an den zwei besetzten Schaltern für "Andere Nationalitäten abgertigt werden mit großteils lähmender Geschwindigkeit. Ein älteres amerikaisches Ehepaar versank in Resignation, sie sollten mit LH nach Boston weiterfliegen. Ich sprach daraufhin eine der Polizistinen am Schalter an und bekam die Antwort: "Und was sollen wir tun?"
Schließlich tauchten nach ca 30 Minuten zwei Flughafenbedienstete auf, die die noch immer wartenden Passagiere zu anderen Passkontrollen (in einem anderen Modul?) eskortierte.
Abgesehen, dass das Terminal 1 sich nach beinahe 35 Jahren Betrieb noch immer unverändert seinem unnachahmlichen Latrinenscharm präsentiert, musste ich feststelle, dass die Latrine (Herrentoilette) auch teilweise außer Betrieb war.

It’s crazy but Munich Airport’s layout simply isn’t designed for late or tight cross-terminal transfers. My SAS flight CPH- MUC landed in Terminal 1 and was delayed, by 60 minutes because of a fog over Munich airport. There’s really no built-in system (like an internal shuttle or fast-track route) that could save me.
Unlike Frankfurt, Zurich, or Vienna — which have airside transfer corridors — Munich forces everyone to exit the terminal, run through a public area between terminals and re-enter the terminal 2 via security again. I can’t believe that travelling between 3 Schengen countries is so difficult (I was on my way from Munich to Italy with air dolimiti). I had hoped Lufthansa (being a SAS) partner would have at least arranged a shuttle bus from the airplane to its own satellite terminal. And Munich is supposed to be one of the most affluent cities in the world 😳😳😳

Embarrassingly bad airport for those of us that are German/Bavarian. Very poor / non-existant signage; unintuitive lettering of departure halls; total lack of large info boards telling one to which hall and which gate to go (most notably on emerging from car rental return, and on arrival in departure hall C); yesteryear/parochial security zones (cmon, we've not had to remove laptops from bags at 'proper' airports for some years now!); po-faced staff from start to end (stop acting like prison staff... you're also im customer service!). 50 minutes to load a plane as buses in scarce supply it seems... seriously? List of dissatisfaction goes on. But improvements are never forthcoming over the years which can only suggest airport management is in denial.

We transited through Munich airport in September 2056 (before the Beer Fest) and we were required to go through Passport Control to enter Germany and take a domestic flight to Greece. After being on a long haul flight we lined up to be processed for over an hour, as initially there was only one booth opened to process hundreds of passengers. There were no instructions as to what to do, no staff to guide and assist passengers that needed to get to a gate for flights that were due to depart. After 45 minutes of waiting, 2 more booths were opened. We watched frantic people who missed connecting flights due to the length of time for processing, it was very distressing. Passengers tried to appeal to any staff that could be found, to assist them to get to their flights, they were told no they would miss their flight. I would avoid flying into Munich airport in the future due to this experience.

Lange warte Zeit bei Sicherheit Kontrolle und auch beim Pass Kontrolle ca. 90 Minuten so das ich danach den Flug verpasst haben.