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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great overall experience, you learn at your own pace which takes away a lot of the stress! Thoroughly recommend, its amazing what you can learn in a short space of time!

Valorada con 5 estrellas sobre 5

Bought another set of these top quality Bowers & Wilkins P5-S2 Headphones. Advertised as Refurbished but actually Brand New, must just be old obsolete stock as I bought my original pair over 10 years... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered a Dell XPS 17 laptop from NDC. Arrived promptly, but I had cause to return the item & request a refund. Communicated with NDC sales via email, whom also responded promptly. Sent the unit back... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow is the best way to describe my experience. Always apprehensive about ordering reconditioned equipment. But orderedit Sunday night and got it Tuesday. Looks brand new fantastic refurbished job and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de informática
  2. también en la categoría
  3. Fabricante de hardware para ordenadores
  4. Tienda de accesorios para computadoras
  5. Tienda de computadoras usadas
  6. Tienda de ordenadores y accesorios

Sobre NDC

Escrito por la empresa

Looking for a great value Dell Laptop?

We sell Dell XPS, Precision, Alienware, G-Series, Latitude and Inspiron laptops, all at prices well below the standard RRP.

We also stock a huge range of accessories, peripherals and OEM components, so if you prefer to do your own upgrades & maintenance – or if you’re just expanding your setup – we’ve got you covered!

WHY BUY FROM US:
• We have over 20 years of experience in the IT industry
• All the items we advertise as being in stock are owned and held in the UK, by us, ready to ship. We do not drop-ship, advertise “ghost stock” or stock owned by other companies
• Express delivery available for all items ordered online
• Discounts available on trade / volume orders
• We are a Top-Rated Seller on eBay with Positive Feedback of 99.7% and Feedback score: 145,000+ (as of 2023)

ABOUT OUR REFURBISHED LAPTOPS:
Our stock comes directly from the original manufacturer. They have been returned to them for a variety of reasons, sometimes simply because they are unwanted, meaning they often arrive in unused condition.

Regardless, they are rigorously tested by our in-house engineers and – if necessary – refurbished to the highest possible standard. The refurbish process involves a full data clean and re-installation of the operating system, so your new laptop is as close to shop-new as we can make it!

Any cosmetic or mechanical issues that cannot be rectified are always clearly described on the product listing, enabling you to buy with confidence.

So why not treat yourself to a laptop that has had a second Quality-Control check, and save money in the process?


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

242 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(242)

16 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

great service

Quick turnaround

20 de enero de 2023
Logotipo de NDC

Respuesta de NDC

Hi David, glad you were happy with the speed of service, and many thanks for the review!

Valorada con 5 estrellas sobre 5

Great service and fantastic price

Very quick delivery after placing the order, laptop is in excellent condition and was a great price too. Would definitely go to NDC first whenever I am looking to buy a laptop.

11 de enero de 2023
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Respuesta de NDC

Hi Richard, thanks for choosing us once again, happy we were able to help. Hope the laptop serves you well!

Valorada con 5 estrellas sobre 5

No nonsense

Happy with my purchase and the whole buying experience. Easy to navigate website helped a lot. Recommended.

5 de enero de 2023
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Respuesta de NDC

Hi and thanks for the kind review. Glad you were easily able to find what you needed!

Valorada con 5 estrellas sobre 5

The item i ordered arrived on time.

The item i ordered arrived on time.
The item was great value for money, compared with other big name online retailers!

28 de diciembre de 2022
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Respuesta de NDC

Hi, thanks for the great review and we're glad you're happy with your purchase!

Valorada con 5 estrellas sobre 5

fast deliver and response

fast deliver and response
fast deliver and response

12 de diciembre de 2022
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Respuesta de NDC

Hi, thanks very much for the kind feedback and we're glad you were happy with the service!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. My company will certainly be making more purchases in the future

6 de diciembre de 2022
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Respuesta de NDC

Hi Nick, many thanks for the review and hopefully we can help out again soon!

Valorada con 5 estrellas sobre 5

Friendly communication

Friendly communication, super fast shipping. All Good, anytime again

27 de noviembre de 2022
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Respuesta de NDC

Thanks for taking the time to leave a review, glad you were happy with your purchase!

Valorada con 5 estrellas sobre 5

Great service

Easy to order, quickly delivered, good quality and well priced product. 👌

25 de noviembre de 2022
Logotipo de NDC

Respuesta de NDC

Hi Jas, glad you were happy with your purchase and thanks for taking the time to write such a nice review!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service I initially did an online purchase and book for PDP delivery for the next day delivery as it was Saturday, I contacted NDC just to confirm if pdp did deliveries on Saturday was informed to me no and they changed the delivery free of cost and I got the stuff the next day. It keyboard for my macbook pro and backlight pad was a perfect fit as bought from a different place was not a perfect fit even though all the details model and UK was inserted I got the wrong one from the a different place. NDC you guys are great.

19 de noviembre de 2022
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Respuesta de NDC

Hi Biswah, glad you were happy with your purchase and thanks for the lovely review!

Valorada con 1 estrellas sobre 5

Impossible to register an account to…

Impossible to register an account to track shipment. Password reset in mail dont work and tells me the link has expired alltime.

15 de noviembre de 2022
Logotipo de NDC

Respuesta de NDC

Hi Christian, sorry to hear about the problem. What's happening: If you get your password wrong 3 times in a row it locks access for 10-15 minutes. This is a security measure to prevent your account from being compromised. You should have received an email with details of your order, with which you can track your purchase (check your spam/junk folders if you haven't seen it). It doesn't look like you've tried reaching out to us via email yet. If you still can't access your account, or find your tracking details, send us an email to sales@service-x.uk and we can send you an admin link to reset your password. We can also provide you with your tracking details, but you need to get in touch as we won't post that on a public space such as this.

Valorada con 2 estrellas sobre 5

Price and sale great; restrictive warranty conditions not so great!

The sales experience from NDC was OK: good price for the laptop bought, quick delivery and quick responses to any sales questions.
The reason for the 2-star review however is that having bought the laptop I did because of its memory and storage upgrade possibilities, I was concerned to see an after-market tamper seal on one of the screws holding the bottom cover on and preventing access to spare drive bays and memory slots. Several emails with the sales team later, it seems that I cannot remove this to upgrade the laptop myself without invalidating the warranty, NDC / Service-X will not carry out any upgrades themselves for an extra fee, so I either have to return the laptop (at my cost, I assume) or invalidate the warranty and take a risk on a refurbished laptop. At no point during the sales process is this made plain and it really should be. This is just not on, really: for information, Dell themselves do not prevent access to these areas of brand-new laptops and yet honour warranties, because they realise that if you put spare drive bays and other spare capacity into a PC, guess what? People might actually want to use it!

14 de noviembre de 2022
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Respuesta de NDC

Hi Richard, thanks for taking the time to highlight this. To be honest, this is a fairly uncommon occurrence. Our blanket ban on customers changing and upgrading comes from experiences in the past where they have switched working components for their faulty ones and returned the laptop to us claiming that it was sent to them faulty (which they weren't). This has prompted quite a discussion in our office about how we handle such situations as yours and to be fair, it's easy to understand your perspective. If you'd like to reply to the last email we sent to you, proposing what you would like to do (e.g. would you like to buy drives from us and have them installed?) and we'll see what we can do to accommodate. My colleague will provide you with a quote and we'll move forward from there.

Valorada con 5 estrellas sobre 5

NCD is undisputable

NDC is very reliable, trustworthy and efficient. My order was processed and shipped without delay. Product quality and packaging beat my imagination. You are the best.

3 de noviembre de 2022
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Respuesta de NDC

Wow, what kind words! Glad we made your day. Enjoy your product and thanks so much for the review!

Valorada con 5 estrellas sobre 5

Great experience with NDC

Great experience with NDC. First time buyer. The goods (two keyboards) arrived quickly, as described, and well-packaged.

At all stages communication and service was as good as any. Really helpful. I’ll definitely be using them again.

23 de septiembre de 2022
Logotipo de NDC

Respuesta de NDC

Hi John, thanks for the review, glad you were happy with the service!

Valorada con 5 estrellas sobre 5

Very good

Part came quickly, worked well
and good price

14 de octubre de 2022
Logotipo de NDC

Respuesta de NDC

Hi Kris, thanks for the kind review!

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