I needed to write this review as my small way of thanks to the two staff members who graciously went above and beyond to help me with a tricky order I had been tasked with. Maud and Melissa A,... Ver más
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Consulta las opiniones de los clientes
Walking into the Islington store is a real treat. The aroma of lemongrass was particularly uplifting. It was a real pleasure talking to Melissa, who clearly love’s working at Neal’s Yard. Her knowle... Ver más
Hazel is amazing, she really advised me on how to deal with my problematic skin and the most effective products that would work. Not only that! She gave me an amazing experience and made me feel no... Ver más
La empresa ha respondido
Customer service is the key to any business and I alway have had an amazing experience in Neal’s Yard, Glasgow. Always feel very welcome. All staff are very pleasant and welcoming. I have been shoppin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Información de contacto
Reino Unido
- www.nealsyardremedies.com
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Super quick delivery
Super quick delivery! Lovely products well packaged.
Thanks :-)
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We're so pleased to hear that your delivery was quick and that you found our products lovely and well packaged. Thank you for your kind words!
With best wishes,
NYR
Friendly informative staff members with…
Friendly informative staff members with super knowledge about the products.
5 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We truly appreciate your wonderful feedback! We are so pleased to hear that our Peacemarsh team provided such a positive and informative experience.
With best wishes,
NYR
I used to shop at Neals Yard in Covent…
I used to shop at Neals Yard in Covent Garden and the shop in Salisbury, have always used the lavender oil, it helps me sleep
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We're so happy to hear about your long-standing positive experiences with our stores. We truly appreciate your loyalty!
With best wishes,
NYR
Respuesta de Neal's Yard Remedies
Thank you for your lovely feedback! We are so pleased to hear that you love our natural products and that they are working well for you.
With best wishes,
NYR
Always seamless from ordering to…
Always seamless from ordering to delivery.
Beautifully packaged with products that never disappoint.
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We're so pleased to hear that your experience from ordering to delivery was seamless and that you consistently love our beautifully packaged products! Thank you for your wonderful feedback.
With best wishes,
NYR
Best cleanser on the market..
I love this melting cleansing balm. It is so soothing and leaves my skin feeling very moisturised and soft. Economical too.
28 de agosto de 2026
Respuesta de Neal's Yard Remedies
We're so happy to hear you love our Frankincense Intense™ Triple Action Melting Cleanser! It's wonderful to know it leaves your skin feeling moisturised, soft, and that you find it economical.
With best wishes,
NYR
I enjoy shopping in the Shrewsbury…
I enjoy shopping in the Shrewsbury store and I always seem to see the same assistant (Sevanna? She is very knowledgeable and always welcoming when entering the shop.
The products are of a superior quality and will carry on using them.
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We're so pleased to hear about your positive experience at our Shrewsbury store! It's wonderful that our team provided such a delightful service and that you appreciate the superior quality of our products. Thank you for sharing!
With best wishes,
NYR
Very good customer service and always…
Very good customer service and always greeted with smile.
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We are so pleased to hear you consistently enjoy your visits to our Notting Hill store and that our team always greets you with a smile. Thank you for your kind words!
With best wishes,
NYR
Products quality is excellent
Products were delivered on time
Quality of service was excellent
21 de agosto de 2026
Respuesta de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your products arrived on time and that you experienced excellent service.
With best wishes,
NYR
Professional but friendly giving…
Professional but friendly giving constructive advice
Prompt service.
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We appreciate you sharing your positive experience. Thank you!
With best wishes,
NYR
Evri delivery is yet to arrive
Evri delivery is yet to arrive . Very poor communication and service
3 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We are sorry to hear about the delivery delay and poor communication.
We arranged for a replacement order for you yesterday and hope that this will be with you shortly.
We do apologise for the delay and frustration you have experienced.
With best wishes
NYR Team
great products that work
great products that work, ethical and good for the environment
2 de septiembre de 2026
Respuesta de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you appreciate our products and our commitment to ethical and environmentally friendly practices.
With best wishes,
NYR
Undelivered Order
I have still not received my order from a week ago. Very disappointed.
3 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We are truly sorry to hear your order was delayed.
Upon investigation, it looks like this order was delivered on 11/09. Can you please get in touch with our Customer Care team if this is not the case?
With best wishes
NYR Team
Bought as a gift
Bought as a gift , looks nice well packaged and a quality product .
2 de septiembre de 2026
Respuesta de Neal's Yard Remedies
Thank you for your wonderful feedback and for choosing our products to gift onto others! We are so pleased to hear that the gift was well-received and that you appreciate the quality and packaging.
With best wishes,
NYR
Excellent products
3 de septiembre de 2026
Respuesta de Neal's Yard Remedies
Thank you for your lovely feedback!
With best wishes,
NYR
I've been coping with psoriasis on my…Neal's Yard products has improved my hair problems
I've been coping with psoriasis on my scalp, resulting from v dry lifeless hair due to the prescription products that I used. I also have continuous hair fall out and eventually thinning/hair loss at the top front.
I've used other Neal's Yard products before.
Thanks to an amazing hairdresser who recommended the Neal's Yard products that I now use for the last 2 years plus with excellent result.
The condition hasn't stopped but regular use of the hair treatment, shampoo and conditioner has made a significant difference and contains the hair problems .
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We are truly happy to hear that our products have made such a significant difference in managing your scalp psoriasis and hair concerns. It's wonderful to know that regular use has helped contain these issues for the past two years. We appreciate you sharing your positive experience and the recommendation from your amazing hairdresser.
With best wishes,
NYR
Very easy to order and delivered quickly
4 de septiembre de 2026
Respuesta de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you found the ordering process easy and that your delivery was quick. We appreciate you taking the time to share your positive experience.
With best wishes,
NYR
Neals Yard soap is one of my luxury’s
Neals Yard soap is one of my luxury’s. Been using it for years. Live it!
3 de septiembre de 2026
Respuesta de Neal's Yard Remedies
We're so happy to hear that our hand washes have been a cherished luxury for you over the years! We truly appreciate your loyalty and wonderful feedback.
With best wishes,
NYR
I love these products
I love these products, worth every penny.
Thoroughly recommend 🙂🙂
2 de septiembre de 2026
Respuesta de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear you love our products and feel they are high quality. We truly appreciate your recommendation.
With best wishes,
NYR
Always a great product
3 de septiembre de 2026
Respuesta de Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you consistently enjoy our products.
With best wishes,
NYR
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