Neal's Yard Remedies Opiniones 

3101
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hazel is amazing, she really advised me on how to deal with my problematic skin and the most effective products that would work. Not only that! She gave me an amazing experience and made me feel no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a nice shopping experience and a first time at the Brighton store. A busy time, however, the lovely assistant was able to give us advice whilst serving another customer so time passed quickly.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service is the key to any business and I alway have had an amazing experience in Neal’s Yard, Glasgow. Always feel very welcome. All staff are very pleasant and welcoming. I have been shoppin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful fresh natural oils I burn in my classroom- pupils love it, parents love it and the cleaners tell me they look forward to coming in - ‘it makes my work easy it’s like a spa in here I love cle... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Belleza y bienestar

Escrito por la empresa

Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3101)

2318 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good items and an excellent price.Thank…

Good items and an excellent price.Thank you

8 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We truly appreciate your kind feedback and are so pleased to hear you are happy with the quality and value of our items. Thank you!

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Excellent company, wonderful products

Excellent, ethical company - superb and effective products, prompt delivery.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We truly appreciate your wonderful feedback! We are so pleased to hear that you are delighted with our products and prompt delivery.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Fantastic service and such a beautiful…

Fantastic service and such a beautiful shopping experience all round.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

Thank you for your wonderful feedback! We are so pleased to hear that you had such a lovely shopping experience at our Glasgow store.

With best wishes,
NYR

Valorada con 1 estrellas sobre 5

Parcel received open and without the product.

Didn’t receive my parcel. It was delayed by evri and then we delivered it had been repacked without the product in.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

Many thanks for your review.

I am so sorry that this did not arrive - we are investigating this further with our Courier partner.

I can see that a colleague organised a replacement for you on Weds of this week, so I do hope this arrives with you shortly. Once again please do accept our apologies for the inconvenience.

With best wishes
NYR Team

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, delivered on time, and love the products they smell amazing.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We're so pleased to hear that your ordering experience was easy and that your delivery arrived promptly. It's wonderful to know you're loving our products and their amazing scents! Thank you for your wonderful feedback.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Great products great service

Great products great service

4 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We appreciate you taking the time to share your positive experience with our products and service. Thank you for your feedback.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Beautifully packaged products that…

Beautifully packaged products that arrived extremely quickly. The quality is always excellent. Many thanks.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We are so pleased to hear that your products arrived quickly and were beautifully packaged. It's wonderful to know that you always find the quality excellent. Thank you for your kind words!

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Thr staff were helpful and everything…

Thr staff were extremely helpful, friendly and everything was easy to find. A joy to visit this shop in Salisbury

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

Thank you for your wonderful feedback! We're so pleased to hear that our team were helpful and that you found everything with ease during your visit.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Neal’s Yard, York: massage.

Neal’s Yard, York fabulous Full Body massage from Aneta. Arrived freely very stressed and strung out, left feeling relaxed and peaceful. Thank you so much.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We are so pleased to hear you had such a wonderful experience and left feeling relaxed and peaceful. Thank you for your lovely feedback.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Great consistent products

Great consistent products, beautifully packaged with the convenience of mail order. What's not to like.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We are so pleased to hear that you consistently enjoy our products, the beautiful packaging, and the convenience of mail order. Thank you for your wonderful feedback!

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Great products

Great products. Friendly knowledgeable staff

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

Thank you for your wonderful feedback. We are so pleased to hear you enjoyed our products and found our team friendly and knowledgeable.

With best wishes,
NYR

Valorada con 1 estrellas sobre 5

The order has not arrived!!

The order has not arrived!!! Evri have lost it!

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

Thank you for your review. We have investigated this, and can see that unfortunately, a section of your address was missing and Evri were unable to deliver.

I can see that we issued a replacement order to the correct address yesterday, so I hope this has resolved the issue for you.

With best wishes
NYR Team

Valorada con 4 estrellas sobre 5

Not too busy

Not too busy. Informative girl in the shop. Wrapped my gift v nicely for a new mum. Products all looked nicely displayed with bottles you could try.
I think it would be good to have display boards about how the company started. Value the British side of things !!

3 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We're delighted to hear you had such a positive experience in our Salisbury store, especially with the gift wrapping and product displays. We appreciate your suggestion about display boards detailing our company's origins and British heritage.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

The shop assistant was very personable…

The shop assistant was very personable and went out of her way to be helpful. I was more willing to make the purchases I did because I trusted her judgement and recommendations.

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We're so pleased to hear that our team was personable and helpful during your visit. It's wonderful that you trusted her recommendations and had a positive experience.

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Their products are of the highest…

Their products are of the highest quality. I have used the rose serum for decades and have not found a better moisturizer

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We are so happy to hear that our rose serum has been a cherished part of your skincare routine for decades. We truly appreciate your loyalty and kind words!

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Receptionist very welcoming

Receptionist very welcoming

Also previous contact had established convenient times and remedies for me

Dolly Lushai a joy to work with!

7 de septiembre de 2026
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Respuesta de Neal's Yard Remedies

We're so pleased to hear you had such a welcoming experience and that our team was able to assist you so effectively. It's wonderful to know you found the service so enjoyable!

With best wishes,
NYR

Valorada con 5 estrellas sobre 5

Products are great

Products are great, if a bit pricey, but the cardboard packaging of shredded cardboard was so dense I couldn't find what I had purchased easily. I had to carefully remove it to my recycle bin to discover two more items hiding in the cardboard.

18 de agosto de 2026
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Respuesta de Neal's Yard Remedies

We appreciate your positive feedback on our products.

We are sorry to hear about your difficulty finding your items due to the dense packaging. We are reviewing our packing methods to ensure a better unboxing experience for all our customers.

With best wishes
NYR Team

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