J'ai souscrit mon hypothèque chez Nesto en demandant explicitement une assurance emprunteur. On m'avait dit que leur partenaire me recontacterait pour finaliser cette démarche. Il ne l'a jamais fait... Ver más
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J'ai souscrit mon hypothèque chez Nesto en demandant explicitement une assurance emprunteur. On m'avait dit que leur partenaire me recontacterait pour finaliser cette démarche. Il ne l'a jamais fait... Ver más
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I have dealt with Nesto a few times in the last 5 or so years. They now hold our mortgage and we just arranged a HELOC which will allow us to tackle a few new projects. Everyone has been amazing, es... Ver más
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Working with Nesto to secure our first mortgage as first-time home buyers has been a great experience for my wife and me. Jeff was excellent at communicating and getting our application through the a... Ver más
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This is our second time using Nesto. Karun Khanna helped us switch lenders for a better 3-year rate, making the process smooth and professional. Despite my initial nerves about using a digital broker... Ver más
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At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.
2200 Rue Stanley, 1er étage, H3A 1R6, Montreal, Canadá
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STAY AWAY from NESTO!! They have horrible customer service and are deceptive in their practices.
Here's my experience. I saw them advertise lower rates through Tangerine (Nesto is their affiliated partner), contacted them, and started the process of renewing my mortgage. The main cost of a renewal are the lawyer fees and disbursements, so these costs must outweigh any savings in interest rate for the upcoming term.
The Nesto representative indicated that there would be a reimbursement of up to $1200 for these fees and that most people get the full $1200, so the implication was that I should expect the full $1200 (I had perfect credit and all the income verification for the mortgage credit was top notch).
She then guided me through the process, sending me documents to sign to complete the mortgage renewal. I kept asking her for written confirmation of the $1200 rebate, but she kept delaying the response with excuses, implying that the $1200 rebate was an automatic certainty. Meanwhile I was incurring disbursement costs (home appraisal, $340, etc) and lawyer fees.
Towards the end of the process, she informed me that I would only be receiving a $500 rebate, not a $1200 rebate!! There was no reason given, other than the decision that was returned from the "rebate approval department" (they have some fancy name for this department, but it escapes me now).
This threw a wrench into my calculation on whether it was worth it to switch companies to renew my mortgage. It wasn't worth it, so I cancelled the application with Nesto and renewed with TD (my original mortgage lender). The Nesto mortgage broker caused me to waste almost $600 in lawyer fees and disbursements!! (I owed these even though I abandoned the application, because more than half the process had been completed)
Bottom line: THE NESTO BROKER DECEIVES PEOPLE INTO THINKING THEY WILL GET A REBATE THAT WILL OFFSET MOST OF THE LEGAL COSTS OF SWITCHING YOUR MORTGAGE!! THIS DECEPTIVE PRACTICE IS BOTH UNPROFESSIONAL AND MORALLY WRONG!! STAY AWAY FROM NESTO!!

Respuesta de nesto mortgages
Both Elischa Salazar and Alexander Rojas were excellent to deal with. Both were very knowledgeable and very quick to respond to enquiries and change requests.

Respuesta de nesto mortgages
Elischa Salazar knocked it through the park for us. It was our first home purchase, and Elischa guided us through the whole process. Also, to note he is very responsive and informative.

Respuesta de nesto mortgages
I felt like I was being honestly informed by experts that had my best interest at heart. They knew what they were talking about, were friendly, clear, trusting and FAST! I really appreciated working with nesto. They made my renewal experience far less daunting that I thought it would be.

Respuesta de nesto mortgages
I recently renewed my mortgage with Nesto, and it was my first time working with an online mortgage company. From start to finish, the process was incredibly easy and straightforward.
A huge shoutout to my mortgage advisor, Jean-Pierre Magar, who went above and beyond to make everything seamless. They were professional, knowledgeable, and always quick to respond to my questions. Their guidance and support made what can often be a stressful process feel effortless.
I'm beyond happy with the entire experience and highly recommend Nesto to anyone looking for a smooth and simple mortgage renewal process. Thank you for making this such a positive journey!
Seamless process from start to finish. I was concerned it might be complicated and a headache to switch and not worth the hassle. I continued to wait for an issue or a problem but nothing. When I say seamless I mean nonissue from start to finish. They checked in after applications, after approval and maintained communication through the entire process. Hands down. Best experience I’ve ever had dealing with a mortgage renewal/ application. One very happy client.
Great experience with Nesto Mortgage. Professional, efficient staff were accommodating and accessible.

Respuesta de nesto mortgages
Bestest customer service ever! Amazing communication from nesto. Happy to have renewed our mortgage with them

Respuesta de nesto mortgages
Very responsive and clear communication. Almost effortless actually.

Respuesta de nesto mortgages
Simplement parfait, du début à la fin
grand merci à toute l’équipe de Nesto et particulièrement à Jean-Pierre pour son service impeccable

Respuesta de nesto mortgages
Overall great experience, process was quick and painless. Contacts were friendly, knowledgeable, easy to reach and always got back to me fairly quickly.

Respuesta de nesto mortgages
Excellent customer service and very knowledgeable service and best deals for mortgage brokers

Respuesta de nesto mortgages
My experience with Nesto was nothing but seamless, from an easy online application in the evening to a phone call the very next day from an extremely well-versed professional named Elischa.
I have had some bad experiences with pushy brokers who don't communicate well and seem to only care about one thing: closing the deal with their chosen lender.
Elischa took the time to explain all of the options available and gave excellent advice on the best product for my family's needs. No question was too much, and it was evident that the decision was ultimately mine to make.
I felt well-informed and comfortable. Overall, it was a refreshing experience and how making one of the most significant decisions in your lifetime should be.
Not only this, but we also got a lower rate and better flexibility than any other lender or broker could offer.
I will be recommending Elischa and Nesto to all of my friends and family.

Respuesta de nesto mortgages
I had a great experience with Karun; he worked with me for a while as I got my finances in order, and was very response to emails. Happy with the mortgage I ultimately ended up with.

Respuesta de nesto mortgages
Fantastic! I really can't say enough good things about Nakita. From the beginning of the process to end (and even beyond), she was there with the answers to my many questions. She speaks very candidly and gives you her insights as to the best path forward for your own individual mortgage needs. I would definitely recommend Nesto and specifically Nakita for anyone currently looking.

Respuesta de nesto mortgages
I would highly recommend Elischa David Salazar for his fantastic customer service. He was professional and promptly followed up with all communications. He is an expert dealing with mortgages. I will definitely contact him in the future.

Respuesta de nesto mortgages
Nesto is truly set to revolutionize the mortgage industry. Their documents and processes are transparent and everything is done online. One of the best online lenders. Highly recommend

Respuesta de nesto mortgages
Renewing mortgages is a daunting task. Everything they did made that part of my life easier. It is because of them that I was able to feel lighter and not worried about my mortgage. With that extra energy, I’m able to enjoy precious moments with my 10 months old. Can’t thank them enough.

Respuesta de nesto mortgages
My experience was great. As soon as I was connected with a mortgage advisor (Karin Khanna) the experience was quick and easy to understand. If I had questions my advisor answered them quickly and thoroughly. In addition, Karun always answered my calls or got back to me very quickly. Nesto paid and transferred funds to my legal team on time with no delays. The only part of my experience that I would have liked to be quicker would be getting connected with a mortgage advisor sooner. It took a while for pre approval to be processed. Overall a fantastic experience and I would highly recommend using Nesto.
“I had an excellent experience working with Karun at Nesto. From start to finish, they were professional, responsive, and extremely knowledgeable. They took the time to understand my financial situation and provided clear and tailored advice that made the entire mortgage process smooth and stress-free. I especially appreciated their ability to answer all my questions in detail, ensuring I felt confident in every step. I highly recommend Karun Khanna and Nesto for anyone looking for a straightforward and supportive mortgage experience

Respuesta de nesto mortgages
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