nesto mortgages Opiniones 

346
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

J'ai souscrit mon hypothèque chez Nesto en demandant explicitement une assurance emprunteur. On m'avait dit que leur partenaire me recontacterait pour finaliser cette démarche. Il ne l'a jamais fait... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have dealt with Nesto a few times in the last 5 or so years. They now hold our mortgage and we just arranged a HELOC which will allow us to tackle a few new projects. Everyone has been amazing, es... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Nesto to secure our first mortgage as first-time home buyers has been a great experience for my wife and me. Jeff was excellent at communicating and getting our application through the a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is our second time using Nesto. Karun Khanna helped us switch lenders for a better 3-year rate, making the process smooth and professional. Despite my initial nerves about using a digital broker... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Prestamista hipotecario

Escrito por la empresa

At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

346 opiniones

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3,9

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(346)

32 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

STAY AWAY from NESTO!

STAY AWAY from NESTO!! They have horrible customer service and are deceptive in their practices.
Here's my experience. I saw them advertise lower rates through Tangerine (Nesto is their affiliated partner), contacted them, and started the process of renewing my mortgage. The main cost of a renewal are the lawyer fees and disbursements, so these costs must outweigh any savings in interest rate for the upcoming term.
The Nesto representative indicated that there would be a reimbursement of up to $1200 for these fees and that most people get the full $1200, so the implication was that I should expect the full $1200 (I had perfect credit and all the income verification for the mortgage credit was top notch).
She then guided me through the process, sending me documents to sign to complete the mortgage renewal. I kept asking her for written confirmation of the $1200 rebate, but she kept delaying the response with excuses, implying that the $1200 rebate was an automatic certainty. Meanwhile I was incurring disbursement costs (home appraisal, $340, etc) and lawyer fees.
Towards the end of the process, she informed me that I would only be receiving a $500 rebate, not a $1200 rebate!! There was no reason given, other than the decision that was returned from the "rebate approval department" (they have some fancy name for this department, but it escapes me now).
This threw a wrench into my calculation on whether it was worth it to switch companies to renew my mortgage. It wasn't worth it, so I cancelled the application with Nesto and renewed with TD (my original mortgage lender). The Nesto mortgage broker caused me to waste almost $600 in lawyer fees and disbursements!! (I owed these even though I abandoned the application, because more than half the process had been completed)
Bottom line: THE NESTO BROKER DECEIVES PEOPLE INTO THINKING THEY WILL GET A REBATE THAT WILL OFFSET MOST OF THE LEGAL COSTS OF SWITCHING YOUR MORTGAGE!! THIS DECEPTIVE PRACTICE IS BOTH UNPROFESSIONAL AND MORALLY WRONG!! STAY AWAY FROM NESTO!!

31 de enero de 2025
Opinión espontánea
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Respuesta de nesto mortgages

Hello Fred,

We’ve seen your review on our Google page and appreciate you sharing your experience here as well. Our team is currently conducting a deeper investigation into your file to better understand what happened. Should we require any further details, we will reach out to you directly.

In the meantime, if you have any additional insights to share, please feel free to contact our support team at support@nesto.ca.

Thank you,
The nesto team

Valorada con 5 estrellas sobre 5

Excellent Experience - First Rate Service

Both Elischa Salazar and Alexander Rojas were excellent to deal with. Both were very knowledgeable and very quick to respond to enquiries and change requests.

6 de febrero de 2025
Opinión espontánea
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Respuesta de nesto mortgages

Hi Kevin👋

Thank you for your kind words! We're glad to hear that Elischa and Alexander provided you with excellent service. Your feedback means a lot to us, and we appreciate you taking the time to share your experience.







Valorada con 5 estrellas sobre 5

Elischa Salazar knocked it out of the park

Elischa Salazar knocked it through the park for us. It was our first home purchase, and Elischa guided us through the whole process. Also, to note he is very responsive and informative.

4 de febrero de 2025
Opinión espontánea
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Respuesta de nesto mortgages

Hi Dan👋

Thank you for your fantastic review! We're thrilled to hear that Elischa knocked it out of the park for you on your first home purchase. Buying your first home is a big milestone, and we're glad Elischa’s guidance, responsiveness, and expertise made the process smooth.

Wishing you all the best in your new home! 🏡


Valorada con 5 estrellas sobre 5

Highly recommend nesto! Will work with them again for sure.

I felt like I was being honestly informed by experts that had my best interest at heart. They knew what they were talking about, were friendly, clear, trusting and FAST! I really appreciated working with nesto. They made my renewal experience far less daunting that I thought it would be.

20 de enero de 2025
Opinión espontánea
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Respuesta de nesto mortgages

Hi Tom👋

Thank you for your kind words! At nesto, our mission is to make property financing as simple, transparent, and stress-free as possible, so it’s amazing to hear that you felt informed and supported throughout your renewal. Our team is always here to provide expert advice with your best interest at heart.

Wishing you all the best✨

Valorada con 5 estrellas sobre 5

I recently renewed my mortgage with…

I recently renewed my mortgage with Nesto, and it was my first time working with an online mortgage company. From start to finish, the process was incredibly easy and straightforward.

A huge shoutout to my mortgage advisor, Jean-Pierre Magar, who went above and beyond to make everything seamless. They were professional, knowledgeable, and always quick to respond to my questions. Their guidance and support made what can often be a stressful process feel effortless.

I'm beyond happy with the entire experience and highly recommend Nesto to anyone looking for a smooth and simple mortgage renewal process. Thank you for making this such a positive journey!

13 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless process from start to finish

Seamless process from start to finish. I was concerned it might be complicated and a headache to switch and not worth the hassle. I continued to wait for an issue or a problem but nothing. When I say seamless I mean nonissue from start to finish. They checked in after applications, after approval and maintained communication through the entire process. Hands down. Best experience I’ve ever had dealing with a mortgage renewal/ application. One very happy client.

13 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Nesto Mortgage

Great experience with Nesto Mortgage. Professional, efficient staff were accommodating and accessible.

4 de enero de 2025
Opinión espontánea
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Respuesta de nesto mortgages

Hi Eric👋

Thank you for your 5-star review! We're so glad to hear you had a great experience with nesto. Our team takes pride in being professional, efficient, and always accessible to our clients. We're here to help whenever you need, and we look forward to assisting you again in the future. Thanks for trusting nesto with your mortgage journey!






Valorada con 5 estrellas sobre 5

Bestest customer service ever

Bestest customer service ever! Amazing communication from nesto. Happy to have renewed our mortgage with them

11 de diciembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Chantal,

Thank you for your incredible review! We're thrilled to hear that you had such a positive experience with our team and that our communication stood out. Providing exceptional customer service is at the heart of what we do, and we’re so glad we could make your mortgage renewal a smooth and satisfying process.

Thank you for choosing nesto✨

Valorada con 5 estrellas sobre 5

Very responsive and clear…

Very responsive and clear communication. Almost effortless actually.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Mike👋

Thank you so much for your review! We're thrilled to hear that you found our communication clear and the process effortless.

Thank you for choosing nesto ✨

Valorada con 5 estrellas sobre 5

Simplement parfait

Simplement parfait, du début à la fin

grand merci à toute l’équipe de Nesto et particulièrement à Jean-Pierre pour son service impeccable

4 de diciembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Bonjour Philippe 👋

Nous sommes ravis d'apprendre que votre expérience a été « simplement parfaite » du début à la fin. Jean-Pierre et toute l'équipe de nesto sont fiers d'offrir un service impeccable, et votre satisfaction est notre plus belle récompense.

Merci encore pour votre confiance! 😊

Valorada con 5 estrellas sobre 5

Smooth Experience

Overall great experience, process was quick and painless. Contacts were friendly, knowledgeable, easy to reach and always got back to me fairly quickly.

29 de noviembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Dale 👋

Thank you so much for your wonderful 5 star review! We're thrilled to hear that you had a great experience with us and that the process was quick and painless. It's great to know our team’s friendliness, knowledge, and responsiveness made a positive impact.

We truly appreciate your kind words. If you have any further questions or need assistance in the future, don’t hesitate to reach out! 😊






Valorada con 5 estrellas sobre 5

Excellent customer service and very…

Excellent customer service and very knowledgeable service and best deals for mortgage brokers

20 de noviembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Bayou,

Thank you for your kind words and 5-star review! We're delighted to hear you appreciated our excellent customer service, knowledgeable guidance, and competitive mortgage deals. Our goal is to provide the best experience possible, and your feedback means a lot to us. If there’s anything else we can assist you with, don’t hesitate to reach out.

Thank you for choosing nesto! ✨





Valorada con 5 estrellas sobre 5

Excellent service and product!

My experience with Nesto was nothing but seamless, from an easy online application in the evening to a phone call the very next day from an extremely well-versed professional named Elischa.
I have had some bad experiences with pushy brokers who don't communicate well and seem to only care about one thing: closing the deal with their chosen lender.
Elischa took the time to explain all of the options available and gave excellent advice on the best product for my family's needs. No question was too much, and it was evident that the decision was ultimately mine to make.
I felt well-informed and comfortable. Overall, it was a refreshing experience and how making one of the most significant decisions in your lifetime should be.
Not only this, but we also got a lower rate and better flexibility than any other lender or broker could offer.
I will be recommending Elischa and Nesto to all of my friends and family.

6 de noviembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi there,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Elischa provided such personalized and transparent service, guiding you through every option with your family's needs in mind. It's wonderful that you felt comfortable and well-informed throughout the process, and we're glad we could offer a rate and flexibility that met your expectations. Your trust means a lot to us, and we’re grateful for your recommendations to friends and family. If you ever have further questions or need assistance down the road, we’re just a call away!






Valorada con 5 estrellas sobre 5

I had a great experience with Karun

I had a great experience with Karun; he worked with me for a while as I got my finances in order, and was very response to emails. Happy with the mortgage I ultimately ended up with.

31 de octubre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Matt,

Thank you for sharing your experience! We're so glad to hear that Karun was able to support you throughout the process and that you’re happy with the mortgage you chose. Keeping communication open and being responsive is something we value, and it’s great to know Karun delivered on that. If you have any questions in the future, don’t hesitate to reach out. Congratulations on your mortgage!






Valorada con 5 estrellas sobre 5

Nakita at Nesto

Fantastic! I really can't say enough good things about Nakita. From the beginning of the process to end (and even beyond), she was there with the answers to my many questions. She speaks very candidly and gives you her insights as to the best path forward for your own individual mortgage needs. I would definitely recommend Nesto and specifically Nakita for anyone currently looking.

1 de septiembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Mike,

Thank you so much for this wonderful review! We're delighted to hear that Nakita made the mortgage process seamless for you from start to finish—and even beyond. It’s fantastic to know her candid advice and personalized guidance helped you find the best solution for your needs. We’re thrilled to have earned your recommendation and are here for any questions you might have in the future.

Congratulations on your mortgage! ✨

Valorada con 5 estrellas sobre 5

I would highly recommend Elischa David…

I would highly recommend Elischa David Salazar for his fantastic customer service. He was professional and promptly followed up with all communications. He is an expert dealing with mortgages. I will definitely contact him in the future.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi there,

Thank you for your recommendation! We’re so pleased to hear that Elischa provided the professional, responsive service you needed. His expertise and dedication to clear communication are what we strive for, and it’s wonderful to know he made a positive impact on your mortgage experience.

Wishing you all the best ✨

Valorada con 5 estrellas sobre 5

A competitive mortgage solution

Nesto is truly set to revolutionize the mortgage industry. Their documents and processes are transparent and everything is done online. One of the best online lenders. Highly recommend

30 de septiembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Mathan 👋

Thank you for your kind words! We're thrilled to hear that you found our transparent, fully online process so effective. We strive to provide a seamless and straightforward experience from start to finish. Your recommendation means a lot, and we’re here to support you whenever you need.

Thanks for choosing nesto! ✨





Valorada con 5 estrellas sobre 5

Peace of mind with a great team

Renewing mortgages is a daunting task. Everything they did made that part of my life easier. It is because of them that I was able to feel lighter and not worried about my mortgage. With that extra energy, I’m able to enjoy precious moments with my 10 months old. Can’t thank them enough.

24 de septiembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Sophie,

Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to make the mortgage renewal process smoother and less stressful for you.  

Knowing that our efforts allowed you to spend more quality time with your 10-month-old brings us immense joy. It's our goal to provide exceptional service and support to our clients, and your review is a testament to that.

Thank you again for choosing nesto.

Valorada con 5 estrellas sobre 5

Mortgage Experience with Nesto

My experience was great. As soon as I was connected with a mortgage advisor (Karin Khanna) the experience was quick and easy to understand. If I had questions my advisor answered them quickly and thoroughly. In addition, Karun always answered my calls or got back to me very quickly. Nesto paid and transferred funds to my legal team on time with no delays. The only part of my experience that I would have liked to be quicker would be getting connected with a mortgage advisor sooner. It took a while for pre approval to be processed. Overall a fantastic experience and I would highly recommend using Nesto.

18 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

“I had an excellent experience working…

“I had an excellent experience working with Karun at Nesto. From start to finish, they were professional, responsive, and extremely knowledgeable. They took the time to understand my financial situation and provided clear and tailored advice that made the entire mortgage process smooth and stress-free. I especially appreciated their ability to answer all my questions in detail, ensuring I felt confident in every step. I highly recommend Karun Khanna and Nesto for anyone looking for a straightforward and supportive mortgage experience

6 de septiembre de 2024
Opinión espontánea
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Respuesta de nesto mortgages

Hi Samarpith👋

We're so happy to hear that your experience with Karun was exceptional! It's our goal to make the mortgage process as smooth and stress-free as possible, and it sounds like Karun did a fantastic job.

Thank you for taking the time to share your positive review, however we would love to change that 4 star review into a 5 star review. Please don't hesitate to reach out to us at support@nesto.ca for further feedback.

Regards,
nesto team✨

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