nesto mortgages Opiniones 

346
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

J'ai souscrit mon hypothèque chez Nesto en demandant explicitement une assurance emprunteur. On m'avait dit que leur partenaire me recontacterait pour finaliser cette démarche. Il ne l'a jamais fait... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have dealt with Nesto a few times in the last 5 or so years. They now hold our mortgage and we just arranged a HELOC which will allow us to tackle a few new projects. Everyone has been amazing, es... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Nesto to secure our first mortgage as first-time home buyers has been a great experience for my wife and me. Jeff was excellent at communicating and getting our application through the a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is our second time using Nesto. Karun Khanna helped us switch lenders for a better 3-year rate, making the process smooth and professional. Despite my initial nerves about using a digital broker... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Prestamista hipotecario

Escrito por la empresa

At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

346 opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(346)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

No negotiation game needed

Based on my research, Nesto offers the most competitive rates on the market with upfront transparency. I highly appreciate the fact that I do not need to play the negotiation game with lenders to push them to maybe finally show me the best deal. The online platform works great. Whenever I phoned, the agents were always efficient and friendly. One area of improvement could be to use video conferences with clients, especially when it comes to explaining math calculations.

15 de mayo de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hey there, thank you for your thoughtful feedback! We're thrilled to know that our rates, transparency, and efficient service met your expectations. We also appreciate your suggestion about video conferencing, especially when explaining complex math calculations as that's a great point. We're always looking for ways to improve and we'll certainly consider this idea.

Feel free to reach out anytime if you need further assistance, we're always here to help.✨

Valorada con 5 estrellas sobre 5

Highly recommend Elischa

We were so fortunate to have the opportunity to work with Elischa Salazar.
We were facing a very short time line to secure our mortgage, Elischa was able to make it happen for us.
Even though he was leaving on holidays with his family, he made a personal commitment to ensure our needs were met before he left.
He’s incredibly responsive, friendly, and knowledgeable and definitely went above and beyond for us.
We couldn’t be happier with the service we received from Elischa and would highly recommend.

11 de mayo de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hey Debbie,

Thank you for the glowing review! We're happy to know that Elischa was able to assist you even with the tight time frame. His dedication to our wonderful clients like you truly exemplifies our mission. We're glad he made your mortgage experience positive and we look forward to assisting you with any future needs.

Thank you again for recommending us!

Valorada con 5 estrellas sobre 5

Fast and super simple

Fast and super simple. Leave your bank behind.

10 de mayo de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hi Dwayne,

We're absolutely delighted to hear that you loved our fast and simple process. Thank you for choosing us and sharing your experience.

Wishing you all the best!✨

Valorada con 5 estrellas sobre 5

Professionnalisme, Rapidité et Simplicité

Professionnalisme, rapidité et simplicité; telles ont été les expériences vécues avec l'équipe Nesto lors de l'achat de notre première maison.
Nous avons été assistés, écoutés et conseillés depuis notre premier contact jusqu'à l'obtention de notre financement.
Mention spéciale à Nisrine Laanan pour sa disponibilité et ses explications claires.

4 de mayo de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Salut Sidy,

nous vous remercions de nous avoir donné un commentaire aussi positif. Félicitations pour l'achat de votre première maison ! Chez nesto, nous tenons à ce que le processus hypothécaire soit simple et facile pour nos clients et nous sommes ravis que Nisrine ait été en mesure de le faire pour vous. ✨

Valorada con 5 estrellas sobre 5

Satisfaction assurée

J'ai été référé par mon courtier d'assurance et je peux dire que je n'ai pas regretté le déplacement. Service très professionnel et rapide avec un taux et des avantages beaucoup plus intéressants que la concurrence sur le marché. On était vraiment stressés par l'idée de trouver un taux abordable vu que c'était notre premier achat de maison. Heureusement grâce a Nesto on a pu avoir ce qu'on voulait. Je le recommanderais à mes connaissances sans problème.

28 de abril de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Nous vous remercions pour votre commentaire positif, nous sommes heureux de savoir que vous avez obtenu le taux que vous souhaitiez.

Félicitations pour l'achat de votre première maison et passez une merveilleuse journée.✨

Valorada con 5 estrellas sobre 5

Excellent service et accompagnement

Excellent service et accompagnement de la part de notre courtière Nisrine. Elle était prompt à répondre à nos questions/inquiétudes en toute transparence, ça été beaucoup apprécié. Elle nous a également aidé à bénéficié d'un taux intéressant. Merci encore.

22 de marzo de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Philippe, Merci pour vos commentaires généreux. Nous ne manquerons pas de transmettre votre message à Nisrine. Nous nous engageons à vous offrir une expérience positive, responsabilisante et transparente du financement immobilier, simplifiée du début à la fin.✨

Valorada con 5 estrellas sobre 5

Getting a mortgage as stressfree as it can be!

The experience of obtaining a mortgage with Nesto was made seamless from beginning to end thanks to our advisor Adel and our processor Laura. The rate offered is what brought us to Nesto but it was the service from these two that made it an experience you dont have to dread. They worked so hard to ensure everything was stressfree and done on time. Plus they were so friendly and supportive, we knew we had made the right choice.

15 de marzo de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Thank you for leaving us such positive feedback! Our mission to make the mortgage experience an easy, simple and transparent one. We are glad to hear that Adel and Laura were able to provide that for you. We will make sure to pass this message on to them and the rest of the team.

Have a good day!

Valorada con 5 estrellas sobre 5

I went through the Nesto mortgage…

I went through the Nesto mortgage application process with Elischa and Alin.

When I chatted with Elischa, I felt incredibly untrusting and hopeless. I found my dream place, and we had an accepted offer. But, on the day subjects were lifting, my Mortgage Advisor at Questrade was not answering my calls. As it got later in the day, I was getting worried, so I called the general customer service line, and they put me in touch with her manager. The manager advised me to ignore my lawyer's advice and lift subjects based on their conditional approval. I told him I was uncomfortable doing that, so he talked to the underwriter and called me back an hour later to say my mortgage application was denied. They did not want to insure the property I was hoping to purchase because of some possible upcoming special assessments, something I was well aware of, and the price was reflective of these future expenses. Had I taken that manager's advice, I would have lost my 20k deposit, but I also lost my dream place.

I decided to give EQ/Nesto a try instead, and after I got preapproved, I was put in touch with Elischa. He was such an incredible listener, and we decided to try to put my application through for the dream place and see if we could get it insured. I could try to make another offer if it was.

Well, I must tell you, the process was so smooth! The app worked flawlessly, and these two had me in a place to make another offer within 48 hours of applying. It made life so much easier knowing they were in the same timezone and they were so prompt.

Thankfully they accepted my second offer, and in the nick of time, because they shortly received another one after mine. Alin and Elischa went above and beyond to make this happen for me. I’m so happy I could cry.

23 de febrero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hi Alysia 👋

Thank you for taking the time to share your experience with us. Congratulations on having your offer accepted for your dream property! It's great to hear that you had a positive experience with us. At nesto, we do all that we can to ensure that our client's get the best service possible. We will be sure to pass along the kind words to both Elischa and Alin!

Have a great day!
The nesto Team ✨

Valorada con 5 estrellas sobre 5

Simple, fast, and friendly

Simple, fast, and friendly would be how I would sum up my experience with Nesto. Elischa was attentive throughout the whole experience, from getting me a pre-qualification letter in less than a week, to walking me through the pros and cons of different rates I could lock into. Overall I was pleased and also surprised with the service, and would recommend using Nesto.

22 de febrero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Thank you for taking the time to write us such a positive review. At nesto, we aim to make every clients experience simple and easy from the get go. We are glad to hear that Elischa was able to provide you with that exact service. We will make sure to pass this message on to him and the team.

Have a good day!

Valorada con 5 estrellas sobre 5

la rapidité du service

24 de febrero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Merci pour votre réponse et nous faisons de notre mieux pour vous donner le meilleur service possible et le plus rapide. ✨

Valorada con 5 estrellas sobre 5

Awesome Service and Support

Had a great experience and hope to get continued excellent service as I've receive thus far

21 de febrero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hi Antoine 👋

Thank you for your confidence in nesto! We strive to always have and maintain our high level of service. It is part of our mission. ✨

Have a wonderful day❄️

Valorada con 5 estrellas sobre 5

Helpful agents - Elischa was great!

I didn't end up going with Nesto, but Eli was very helpful and followed up as requested.

He was able to answer my questions and guide me through the process. While this time due to timelines I didn't choose Nesto, I will consider them again when refinancing.

17 de febrero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Thank you for taking the time to send us your positive feedback. It is unfortunate that we were not able to partner together, but we are satisfied that we were able to guide and assist you in your mortgage process.
Good luck and we will be glad to look at your file again at renewal.✨

Valorada con 5 estrellas sobre 5

They are BEST and that is on PERIOD!!!!

The process was seemless. Jamie and Laura were amazing really. They offered the best rates as well as the best allowance. All the banks only gave a variable apporval of 320k but Nesto gave 450k and gave a better rate than the rest. I will use nesto over and over again. The documentation process was also straightforward and not cumbersome. Plus everything was done online and prompt. I got my full apporval within a week from offer date. They are fast amazing and realible.

13 de febrero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hello Efe, t

Thank you so much for the kind words. At nesto, we do all that we can to ensure that our clients get the best rate we can offer while also providing our clients with a quality customer experience. We are very proud of our online service which is why it's great to hear that you found it as straightforward and easy to use as it is meant to be. We will be sure to pass along the kind words to both Jamie and Laura.

Have a great day!
The nesto Team ✨

Valorada con 5 estrellas sobre 5

Excellent customer support

Elischa provided us with excellent support during the process of applying for a mortgage. He was always kind and reassuring and went to great lengths to explain what was needed from us. So rare to have somebody who phoned us regularly in a time when nobody wants to personally talk to you but only want to connect through emails!

24 de enero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hi Alexander,

Thank you for taking the time to leave a positive review. All of our advisors do their part in ensuring that our clients are well informed and know what is happening with their mortgage. It's great to hear that Elischa was able to provide you with a positive experience with us. We will be sure to pass along the kind words to him.

Have a great day!
The nesto Team ✨

Valorada con 5 estrellas sobre 5

Simple and professional.

The process was quite simple and it was very nice to have a single contact at Nesto that I was able to call or email to ask lots of questions, and I did!

25 de enero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hi Rob,

Thank you for giving us such positive feedback! At nesto, we are very proud of the customer experience we provide and we are glad to hear that you feel the same way.

Have a great day! The nesto Team ✨

Valorada con 5 estrellas sobre 5

My advisor Nisrine was fantastic!

My advisor Nisrine was fantastic!

She was so knowledgeable and was able to answer all of my questions and provide sound advice! She responded to my emails in a timely manner and even stayed after hours to ensure that my application was completed properly

24 de enero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Thank you for giving us such positive feedback! Our advisors always go above and beyond to ensure that our clients have a great experience and meet their mortgage goals. We will make sure to pass your message to Nisrine and the team!

Have a good day!❄️

Valorada con 5 estrellas sobre 5

Great Customer service

Great Customer service, knowledgeable and clearly outlined the process. I had done a fair amount of research and Nesto provided the best rate.Very impressed with the overall experience and responsiveness.

11 de enero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Hi Angie, thank you very much for your comment. Here at nesto, we do all that we can to ensure that our clients have the best experience possible. We are glad to hear that you had a positive experience with us.

Have a great day!
The nesto Team ✨

Valorada con 1 estrellas sobre 5

Complete waste of time

Complete waste of time, they offer false promises.

4 de enero de 2023
Opinión espontánea
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Respuesta de nesto mortgages

Thank you for your review Clinton. We're sorry to hear that nesto didn't meet your expectations. Our goal is always to provide an excellent experience for our customers.

If there's anything at all we can do to help make up for this, please don't hesitate to reach out to us at support@nesto.ca. We appreciate your feedback and hope that you'll give us another chance in the future.

Valorada con 5 estrellas sobre 5

Disponible et Efficace

Nesto offre des taux tres concurrentiels et leur personnel est disponible et fourni un service très efficace. Merci pour votre excellent service Josée Dion et Jovik Vachon

23 de diciembre de 2022
Opinión espontánea
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Respuesta de nesto mortgages

Bonjour Alain-Michel,

nous sommes heureux que tout se soit bien passé. Nous ne manquerons pas de communiquer votre expérience positive à Josée et Jovik.

Passez une excellente journée et bonne année 2023 ! ✨

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