NIBE Energy Systems Ltd Opiniones 

David was helpful, knowledgeable and sorted out potential problem with a partially blocked filter. I feel confident in the service he performed on our heat pump.

On the first call out your driver couldn’t find parking although there was surely some available, leaving us to take another day off work to comply with your full day service windows. That really needs to be narrowed down.
On the second call out, you concluded the service, and noting the catch-pot wasn’t clean, leaving the water disposal blocked. What’s the point of the service if you don’t clean and remove any blockages and replace anything that’s required?

David was Helpful and proficient. I was also impressed by his attention to detail.

If I could give less I would. Very difficult unit to use, almost hideously expensive to run, extremely difficult to get a qualified engineer who can do more than read the instruction book and almost impossible to have it replaced. It is the size of an America, fridge/freezer and makes a constant, loud whirring noise all day and night. No manufacturer help or after sales service. Don’t even consider buying one.

The engineer was very helpful and practical, great advice

When an appointment is made NIBE stay in contact and even the engineer will text you the night before his arrival. My engineer Craig was extremely friendly professional and thorough.

He was polite, arrived on time. Did the job

Service engineer was pleasant and was able and willing to answer my queries

Worst service ever

I signed up to the 3 days of the course, was very informative and presented very professionally.

Dave was patience, insightful and brilliant at explaining the different technologies. As well as providing information on my own installs and problems I have occurred

The actual service on the day was very good. It was arranging the appointment and payment that was a bit of a pain. I waited in 4 times for the phone call, before it eventually came. They were very helpful when I did speak to them.

Really easy way to understand what products I need when selling ASHP's

Helpful, on time , respected other peoples property, and knew his job very well.

Reliable, honest , easy to use, Great support network

The engineer was polite and very helpful as always.

Third visit, but finally resolved the known issue on the communication link with the ADD heat function

Very good engineers got the unit installed and commissioned a d is now working Thanks

Engineer refused to park in from