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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My daughter had broken the screen on her Laptop, so I got in touch with my insurance who organised for it to be sent to ologic, 10/10 service! This is the second time she has damaged her laptop and no... Ver más

Valorada con 5 estrellas sobre 5

Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery. Cannot fault this comp... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Happy with repair, I didnt exactly know what was wrong with my laptop but Ologic fixed it plus gave me a new plug for my laptop. The communications was spot on with photos being updated to having a tr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Fabricante de hardware para ordenadores
  3. Servicio de reparación de teléfonos

Escrito por la empresa

If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

So quick and easy to get my repair…

So quick and easy to get my repair done. They updated me all the way and send my laptop back in a prestige way.
Gentleman on the phone was very polite and clear also! Thanks again.

3 de julio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

You are most welcome! Thanks for the review and the kind words :)

Valorada con 5 estrellas sobre 5

Really Happy

Recently sent Laptop for repair. Returned pretty quickly but keyboard no nonger backlit!! Contacted Ologic and Laptop was collected next day. 4 days later it was written off as part not available. Replaced with a fantastic spec new laptop. Small charge to return both SSD & HDD drives - very fair charge to TBH. Really happy!!!!

6 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Alec, thank you so much for this fair review! We are please that your experience was up to your expectations. Happy to help!

Valorada con 5 estrellas sobre 5

Recently had a macbook screen repair…

Recently had a macbook screen repair thourgh D&G who sent it to Ologic to repair and I cannot be happier with the whole experience, I even had a faff cause my MacBook locked and I couldn't remember the log ins but they sent it back and took it back no problem. I'm sorry I forgot the name of who repaired it but they are so lovely and I'm ever so grateful. Would 100% recommend. Thank you!

1 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi B!, Thank you so much for the lovely comments and the review. We are happy to have helped you, we know what it's like to lose the use of your devices! Have a great day!

Valorada con 5 estrellas sobre 5

Laptop fixed within 5 days 😍

Laptop fixed within 5 days 😍
Cannot fault O logic my laptop was picked up in a hour time slot and returned 5 days later in a hour time slot. Excellent communication through their app and text messages. Highly recommended and the little messages on my return was so sweet thank you so so much.

22 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Good morning Stacey, and thank you so much for this wonderful review. We are glad that we could help with this, always nice to hear what people think. Ennjoy your day! :)

Valorada con 5 estrellas sobre 5

Laptop repair

Ologic have just repaired my granddaughters laptop by replacing the screen. Excellent service. Was collected by DPD fixed and returned in 5 working days. Couldn't be happier. Communication was superb via their portal and DPD gave us a 1 hour window for collection and return. All in all fabulous experience

18 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Many thanks Neil, so glad that we could be of assistance and that all went well for you. Many thanks for the review!

Valorada con 5 estrellas sobre 5

If more stars were possible I would…

If more stars were possible I would give that, great communication, my MacBook was returned almost a week ahead of schedule, fully repaired and back to working order, securely packaged, would 100% recommend this company 10/10

13 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Thank you Joe! what an awesome review:) Very please that we could assist, glad that you are happy and happy to be of service. Thanks for the kind words and have a great day!

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service, we were kept up to date from start to finish. secrity was very high on there list of priorities, was returned in new condition.
Our sincere thanks to all the staff for keeping us updated at all stages of the repair! the staff were curtious and helpful throughout! Well done.
many thanks , Mary & John Westcar.

11 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Good morning Mr & Mrs Westcar. So glad that we could be of service to you, very glad to hear that the outcome was good too! Many many thanks for the feedback.

Valorada con 5 estrellas sobre 5

I just had my PC repaired by Ologic

I just had my PC repaired by Ologic. They kept me informed on the progress of my pc collection where they insured all the security and safety measures were used. They used a professional collecting and delivery service, They updated me once the repair pieces was ready. I will keep their number for future repairs and recommend them to my friends and family.

7 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Many thanks for these kind words, and we are so glad that we were able to help. Many thanks for the review!

Valorada con 5 estrellas sobre 5

Ver quick and secure service

Ver quick and secure service, really pleased with quality of the repair and the time it took was really quick! Very very pleased:)

4 de junio de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Thank you Simon! Very pleased to have helped you out.

Valorada con 5 estrellas sobre 5

I have just had my MacBook air repaired…

I have just had my MacBook air repaired by OLOGIC and am delighted with the result.The collection and return of the laptop was very punctual and very professional in the packaging.
A 5 star recommendation.

29 de mayo de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Doctor Headworth, excellent! very glad to have helped. Many thanks for the review.

Valorada con 5 estrellas sobre 5

Amazing company wish I could give more stars!

Cannot fault this company one bit! My 2.5 year old son thought it was a good idea to throw his kindle in the bath. Obviously it was completely gone, wouldn’t turn on or anything. Once I reported the issue the kindle was picked up the following day. I honestly can’t believe how quick the turnaround was, 4 days and the kindle was back with brand new screen, speakers and all cleaned. I thought it would have took weeks and weeks but how wrong was I. The added touch of putting sweets in the box was so thoughtful, my son was over the moon. Thank you once again Ologic what a great service you’re!

26 de mayo de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Miss Hamilton, you are most welcome, we aim to please and it's nice when everything comes together like this. Many thanks for your review and kind words!

Valorada con 5 estrellas sobre 5

Had a laptop repaired

Had a laptop repaired, I was kept up to date at all stages, very quick turnaround, no fussy questions, an actual real person phoned me to arrange delivery ( Lynne, super polite and friendly) and a loving little added touch was the packet of haribo which my daughter was delighted with!! Well done Ologic, great attention to detail and realising it’s the small acts of kindness that matter xx

24 de mayo de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Lynsey, this is great to hear! We pride ourselves on our customer service and I will pass the kind words on, many thanks for the review.

Valorada con 5 estrellas sobre 5

PC Repair

Had a few problems with my Dell PC and after it went to Ologic for repair it was repaired very quick and was kept fully informed of how the work was going and what was happening and it arrived back on Wednesday after it’s little holiday.
So a big thank you to staff especially Reece repair technician and Gary test engineer
Thank you. Barry.

14 de mayo de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Thanks Barry, glad all was to your satisfaction! Thanks for the kind words, which I will pass on, and also the review. Have a great day!

Valorada con 5 estrellas sobre 5

Samsung laptop repair

It was a perfect experience: pickup by DPD without having to package the machine, good communication and quick repair.

15 de mayo de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Many thanks for your review, this is perfect for us too! Glad we could help.

Valorada con 5 estrellas sobre 5

HP laptop repair

My HP laptop packed up just 2 weeks before my dissertation was due! Ologic arranged a pickup within 2 days and (once the shocking DPD finally picked it up 4 attempts later) it was back to me no more than 3 days later. Additionally, I was kept updated with the whole process and the wee sentiment on the box plus veggie sweets was an extra touch which was very cute.

25 de abril de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Happy to have been able to help, good luck with your dissertation and thanks for the kind words!

Valorada con 4 estrellas sobre 5

Happy with repair

Happy with repair, I didnt exactly know what was wrong with my laptop but Ologic fixed it plus gave me a new plug for my laptop. The communications was spot on with photos being updated to having a tracking list for what will happen until it'll be returned back. Was happy when I received my laptop back even got a pack of sweets. The only down was that Dpd wasn't helpful when they had an issue with the return of my laptop, but apart from that Ologic was great, thanks

27 de abril de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Sorry about DPD, but glad that we could get your laptop back into your hands! Thanks for the review!

Valorada con 5 estrellas sobre 5

Mac Book Air with a broken screen…

Mac Book Air with a broken screen repaired and delivered back in super quick time. Fantastic service and communication. Original repair was for the screen only however, Ologic replaced the outer casing also. The repair was performed quickly, very happy customer and top level service!

24 de abril de 2024
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

So glad that you are happy! This is exactly what we like to hear. Many thanks for your review!

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