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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My daughter had broken the screen on her Laptop, so I got in touch with my insurance who organised for it to be sent to ologic, 10/10 service! This is the second time she has damaged her laptop and no... Ver más

Valorada con 5 estrellas sobre 5

Booked a repair of my visual impaired sons laptop through sky protect. They repaired the hdmi port and replaced caseing without formating any of his special visual impairment sofrware. It looks brand... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Sent my son's laptop for repair as it had stopped charging. Returned in under a week fixed and working perfectly. Really well packaged for return delivery. Cannot fault this comp... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Happy with repair, I didnt exactly know what was wrong with my laptop but Ologic fixed it plus gave me a new plug for my laptop. The communications was spot on with photos being updated to having a tr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Fabricante de hardware para ordenadores
  3. Servicio de reparación de teléfonos

Escrito por la empresa

If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent feedback, excellent repair

Ologic provided excellent feedback throughout a process made awkward by the insurers' arbitrary administrative obstructions to the repair shop processing correctly and timeously the device sent to them by D & G's client, here writing a review of the satisfactory repair and service they provided.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Peter, many thanks for the review, glad to have helped, this is exactly the type of service we strive to offer :)

Valorada con 5 estrellas sobre 5

Ps5 HDD repair from OLOGIC

Sent ps5 in for HDD repairs through Argos insurance, no issues whatsoever speedy repair, great contact and updates no issues from me... Thankyou for you're help in fixing my ps5

11 de septiembre de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi James, many thanks for the review, glad to be of help :)

Valorada con 5 estrellas sobre 5

Great service - exceeded expectations

I thought it was going to be a complete disaster with domestic and general giving me incorrect information.
However, Ologic were so polite and friendly when I called and did everything so professionally and got my item back in a week. Keep up the good work.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hello John, thank you for the review, we are always happy to help, any problems, you know where we are :)

Valorada con 5 estrellas sobre 5

10/10 recommend

I've had 2 MacBooks fixed by this company. I can say they are very time efficient and communicate with updates. I'd highly recommend this company.
Thank you to ash and Gary for fixing my Macbook!

6 de septiembre de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Madison, many thanks for the review, this is exactly the kind of service we strive to provide, I'll be sure to pass on your kind words to the team :)

Valorada con 5 estrellas sobre 5

fixed my xbox one S

fixed my xbox one S quickly and customer service was very good. they shipped it back in one day and it was packaged nicely they also packed a packet of sweets with it. nice gesture from a good company

3 de septiembre de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Ethisham. thank you for the review, happy to help, you know where we are if you need us :)

Valorada con 5 estrellas sobre 5

Fantastic service

Really quick service, fixed the problem I had with my console without any hassle. Fantastic service.

29 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Christopher, glad we could be of help, and thank you for the review!

Valorada con 5 estrellas sobre 5

Wow!

Wow! I cannot rate this company high enough! My chrome book developed a fault and was covered under an extended warranty (Costco). I Contacted Costco and while repair was being arranged, I received a message from Ologic informing me that a courier would collect my chrome book the next day.
From the moment my chrome book was collected, Ologic kept me completely updated via text (offered option of text or email) of the entire process.
My chrome book was returned today, very securely packed along with a letter explaining the repair that had been carried out, there was also a very thoughtful message on the box and a gift in the box .
I did have a question for their customer service team who were super helpful too.
Thank you

19 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Good morning, thank you so much for the words and the review. We're happy you found our service to your standard :)

Valorada con 5 estrellas sobre 5

charging portal broke completely and…

charging portal broke completely and was unable to fix so they replaced the ipad with a new one happy for your service.

7 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Jade, thank you for taking the time to write this review, we're happy to hear you found our service to your satisfaction :)

Valorada con 5 estrellas sobre 5

My mac book was repaired by Ologic via…

My mac book was repaired by Ologic via Domestic and General (through Sky) and from start to finish which the whole process was seamless. Extremely fast and professional . Would highly recommend

5 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Emma, we're happy you found our service to your satisfaction, this is exactly what we strive for :)

Valorada con 5 estrellas sobre 5

Fab service

Fab service. Laptop broke, they picked it up, fixed it and sent it back. Then I broke it again about 3 weeks later. They picked it up, fixed it, and dropped it off within a week. Can't fault the stress/hassle free service!

10 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Lorraine, thank you for taking the time to write this review, we're happy to hear you found our service easy to use, we agree we could all use a little less stress in our lives! You know where we are if you need us :)

Valorada con 5 estrellas sobre 5

Go the extra mile

My daughters laptop was picked up for repair.It was thoroughly tested and the fan was replaced.A repair checklist was sent back with the device and a note to say it had been cleaned also.
Great service 👍

9 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Diane, thank you for the review, glad we could be of help :)

Valorada con 5 estrellas sobre 5

Just had a repair on a lenovo laptop…

Just had a repair on a lenovo laptop through Sky insurance and it has been terrific service. Picked up from home by DPD repaired by Scott and tested by Gary. Returned today via DPD and the difference is amazing. I had thought of replacing the hard drive but was not needed, Thank you again for Great service.

5 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Thanks Richard! Very nice of you to take the time to review us, we appreciate it! So very glad we could help :)

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service! My daughters laptop needed repair through insurance and this company had it repaired and cleaned (which they didnt have to do) and back in our hands all in 5 days. Would recommend Gary and his team to anyone. Thank you 😊

1 de agosto de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Thanks Kayleigh! Very nice of you to take the time to review us, we appreciate it! Glad we could help :)

Valorada con 5 estrellas sobre 5

Seamless service with a personal touch

Ologic absolutely nailed it. I brought in my MacBook for repair and the entire experience was seamless—clear communication, quick turnaround, and flawless results. They even included a handwritten note and a packet of sweets when returning my device. It’s rare to see this level of care and attention in tech repair. Highly recommend if you want trustworthy, human service with proper results

26 de julio de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi William, thank you for the kind words, this is wonderful to hear and is exactly what we strive for, any issues, you know where we are :)

Valorada con 5 estrellas sobre 5

Ologic did a great job repairing my…

Ologic did a great job repairing my iPad they replaced the unit because it wouldn’t charge when the cable was inserted and the battery kept running out of power very quickly. It works better than ever and it’s much appreciated. First class service definitely recommended.

24 de julio de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

HI Christopher, thank you for taking the time to write a review, we're glad to hear you found our service to your satisfaction, and we appreciate the feedback :)

Valorada con 5 estrellas sobre 5

Great service

Great service, easy to get in touch with & to keep you updated thank you

16 de julio de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Hi Clare, thank you for the review, we were glad to help :)

Valorada con 4 estrellas sobre 5

Good communication and a good repair

Good communication and a good repair. Now working normally after water damage to lap top. Took a little longer than expected.

15 de julio de 2025
Opinión espontánea
Logotipo de Ologic

Respuesta de Ologic

Good morning, thank you for taking the time to write this review, we're glad we could help and apologies the repair took longer than you expected, unfortunately, we were delayed by the parts suppliers.

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