Cable machines are useless. My local gym swapped to Origin and there were issues with the machines within about 2 weeks. The knobs you pull to adjust the cable heights have come apart on multiple mach... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered the OC3 spin bike last week, after a couple of conversations with Origin to find suitable date it was delivered today. Helpfully the driver placed pallet right outside my door. Packaged well a... Ver más
La empresa ha respondido
Bought a curve treadmill online from Origin Fitness, which cost a lot and therefore made me a bit nervous but there was no need. They delivered exactly when they said it would be delivered and communi... Ver más
La empresa ha respondido
I cannot praise Origin Fitness enough. From my initial enquiry with the sales team (Matthew) to the installation team of Muran and Andrew who lugged my 60+kg OC3 spin bike up 2 flights of stairs, my e... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes. We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.
Información de contacto
Alexandra House, 21 Cliftonhall Road, Newbridge, EH28 8PW, Edinburgh, Reino Unido
- 0131 335 3145
- hello@originfitness.com
- www.originfitness.com
3,5
Medio
1 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
an excellent product and fast service
28 de noviembre de 2021
Respuesta de Origin Fitness
Good evening Mariam,
Thank you for taking the time to leave us a review. It's great to hear about your thoughts on your product purchased. We hope to provide a similar service to you again soon.
Have a great Christmas,
Erin
I enjoyed my experience buying weights…
I enjoyed my experience buying weights at Origin Fitness; it was a relief to be able to get a few things after a long wait!
25 de noviembre de 2021
Respuesta de Origin Fitness
Hi Michel,
Thank you for taking the time to leave us a review. If you have further queries or feedback please don't hesitate to get in touch.
Have a great weekend!
Erin
Smooth process and great communication...
Bought a curve treadmill online from Origin Fitness, which cost a lot and therefore made me a bit nervous but there was no need. They delivered exactly when they said it would be delivered and communication was great throughout the process. (They actually answer the phone when you call them and email replies are from real humans rather than automated responses.) I will definitely be buying from them again in the future.
24 de noviembre de 2021
Opinión espontánea
Respuesta de Origin Fitness
Good Evening Sean,
Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin Fitness. We hope to provide the same level of service to you again soon.
All the best,
Erin
Respuesta de Origin Fitness
Good Evening Joe,
Thank you for taking the time to leave us a review. If you have any further feedback or queries please don't hesitate to get in touch via hello@originfitness.com
All the best,
Erin
Great service!
13 de noviembre de 2021
Respuesta de Origin Fitness
Hi Richard,
Thank you for taking the time to leave us a review. If you have any further feedback or queries please don't hesitate to get in touch via hello@originfitness.com
All the best,
Erin
Hex weights
Awesome weights and very reasonable price and quick easy delivery very happy
8 de noviembre de 2021
Respuesta de Origin Fitness
Hi Louise,
Brilliant - thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin. We hope to provide the same level of service to you again soon.
All the best,
Erin
Great equipment,great quality products…
Great equipment,great quality products and at a very reasonable price. Customer service was excellent,will be using them again
4 de noviembre de 2021
Respuesta de Origin Fitness
Hi Ben,
Thank you very much for taking the time to leave a review, we really appreciate it. We hope to provide the same level of service to you again soon.
Have a great day,
Erin
Good quality gym gear 👍🏻
31 de octubre de 2021
Respuesta de Origin Fitness
Hi Paul,
Amazing, great to hear you're happy with your equipment. I hope you have a great day!
Erin
Overall good service
Overall good service, on ordering and communication,,,maybe would of liked what some companies do a text on day of delivery about a approx or hour slot delivery time, as had to wait in all day for a 1700hr knock at the door.
30 de octubre de 2021
Respuesta de Origin Fitness
Hi Kevin,
Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin. In response to your comments on delivery, I have forwarded them to our operations team.
Have a great day,
Erin
Buying was simple
Buying was simple, easy and helpful..... no complaints but it’s delivery that fell short. When I paid for a second attempt, no txt, messages or anything to confirm until I contacted on the day, was told 11 am and finally received at 4pm with a soaking wet, banged up box. Luckily the contents were ok as well protected.
27 de octubre de 2021
Respuesta de Origin Fitness
Good Morning Shane,
My apologies for the experience you had with our delivery courier. I'm glad to hear everything made it safely to you. I will forward your feedback to our operations team to look at for future use.
For any further questions or feedback, please feel free to contact us at hello@originfitness.com.
All the best,
Erin
Excellent and very prompt service
27 de octubre de 2021
Respuesta de Origin Fitness
Hi David,
Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin Fitness. If you have any further queries or feedback please don't hesitate to get in touch via hello@originfitness.com.
Thank you,
Erin
Respuesta de Origin Fitness
Hi Angus,
Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin Fitness. If you have any further feedback or queries please don't hesitate to get in touch.
Thank you,
Erin
Guys at Origins Were Great!
Guys at Origins were great and very helpful.
Courier company they used were a joke.
26 de octubre de 2021
Respuesta de Origin Fitness
Hi Gareth,
Thank you for your feedback above, we appreciate you taking the time to do so. If you have any further feedback please don't hesitate to drop us an email on hello@originfitness.com.
Have a great day,
Erin
Concept 2 rower arrived promptly and…
Concept 2 rower arrived promptly and undamaged, all for a competitive price.
22 de octubre de 2021
Respuesta de Origin Fitness
Good Afternoon,
Thank you for taking the time to leave us a review, we really appreciate it. We're so glad you got the Concept 2 Rower, we hope it will be perfect for training!
All the best,
Erin
Very good quality of the products and…
Very good quality of the products and fast delivery! Highly recommended!!!
21 de octubre de 2021
Respuesta de Origin Fitness
Good Afternoon Helena,
Thank you for taking the time to leave a review, we really appreciate customer feedback here at Origin. If you have any further feedback or queries please don't hesitate to get in touch.
Thank you,
Erin
Concept 2
I knew what I wanted and it was in stock at the price on the website. It was delivered when Origin said it would be. What else do you need ..
17 de octubre de 2021
Respuesta de Origin Fitness
Hi Tim,
Thank you for taking the time to leave us a review, glad to hear you're happy with your purchase. If you have any further feedback or queries please don't hesitate to get in touch via hello@originfitnes.com
All the best,
Erin
Respuesta de Origin Fitness
Hi Kamilla,
Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin Fitness.
If you have any further feedback or queries please don't hesitate to get in touch via hello@originfitness.com
All the best,
Erin
Quick delivery
Quick delivery , a week early !!! Great quality equipment. Thank you
14 de octubre de 2021
Respuesta de Origin Fitness
Hi Claire,
Great to hear you're happy with your equipment, if you have any further queries or feedback please don't hesitate to get in touch via hello@originfitness.com
Thank you,
Erin
Great starter kit
14 de octubre de 2021
Respuesta de Origin Fitness
Hi Kerisha,
Thanks for taking the time to leave us a five-star review, if we can help out with any other queries please don't hesitate to get in touch.
All the best,
Erin
Delivery issues due to the courier but…
Delivery issues due to the courier but Customer Services resolved quickly. Excellent service!
13 de octubre de 2021
Respuesta de Origin Fitness
Hi Mick,
Glad to hear delivery issues were resolved quickly, if you have any further feedback or queries please don't hesitate to get in touch via hello@originfitness.com.
Thank you,
Erin
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.