Cable machines are useless. My local gym swapped to Origin and there were issues with the machines within about 2 weeks. The knobs you pull to adjust the cable heights have come apart on multiple mach... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered the OC3 spin bike last week, after a couple of conversations with Origin to find suitable date it was delivered today. Helpfully the driver placed pallet right outside my door. Packaged well a... Ver más
La empresa ha respondido
Bought a curve treadmill online from Origin Fitness, which cost a lot and therefore made me a bit nervous but there was no need. They delivered exactly when they said it would be delivered and communi... Ver más
La empresa ha respondido
I cannot praise Origin Fitness enough. From my initial enquiry with the sales team (Matthew) to the installation team of Muran and Andrew who lugged my 60+kg OC3 spin bike up 2 flights of stairs, my e... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes. We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.
Información de contacto
Alexandra House, 21 Cliftonhall Road, Newbridge, EH28 8PW, Edinburgh, Reino Unido
- 0131 335 3145
- hello@originfitness.com
- www.originfitness.com
3,5
Medio
1 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good prices
Good prices, great communication.
Will be buying from these again in the future.
18 de enero de 2023
Parcel showing as delivered but has…
Parcel showing as delivered but has been sat in DPD warehouse for a week and counting
14 de diciembre de 2022
Respuesta de Origin Fitness
Hi Barry
Thank you for the feedback.
Unfortunately DPD are having major delivery problems at the moment and we are struggling to obtain confirmed delivery dates from them. Normally we would re-ship however the same issue will happen due to the volumes they are currently moving. We can either refund and re-consign the parcels when they are found to our warehouse, or re-ship in January when they are hopeful things will settle down.
The Team will make contact to discuss further.
Regards
Origin Fitness
Not arrived
I ordered a barbell on 28th November and I still don't have the order. You said it was sent out twice but DPD still have not delivered. I was told yesterday and again today but as yet nothing. Shouldn't have to wait 2 weeks for an order I have paid for? Where is my barbell?
28 de noviembre de 2022
Respuesta de Origin Fitness
Good Afternoon
Thank you for your feedback. Unfortunately we have been let down by DPD with your delivery, after the first delivery went missing we did arrange a second despatch however DPD have advised delivery was attempted and a calling card left. If this has not been the case we can only apologise and one of the Team will look into this again now.
Brilliant experience from start to finish
After alot of online research i found origin to be the most competitive on rubber flooring black friday deals.I called up after ordering to seek reassurance I was buying the right flooring for my needs and had a long conversation with one of the team who not only confirmed I'd made the right choice, but also took a genuine interest in what I was doing with my home gym setup and gave lots of great advice. Excellent company, will definitely use again
20 de noviembre de 2022
Arrived extremely quick
Arrived extremely quick. Actually arrived before the estimated time
27 de noviembre de 2022
Ordered two dumb bell weights for my…
Ordered two dumb bell weights for my son's Christmas.
One arrived in a broken cardboard box and was just left on my doorstep. I walk with the aid of a crutch and found it extremely difficult to lift it into my flat.
The second one I found lying on my doorstep with only a piece of cellophane wrapped round the middle of it. This weight arrived more than a week later.
1 de diciembre de 2022
Respuesta de Origin Fitness
Good Afternoon,
Thank you for taking the time to feedback this information. We are sorry to hear that our Freight Partner, DPD, have let us down with regards to your delivery and we will address this with them. I trust the product itself was in good condition and your Son will be pleased with the gift.
If we can do any more to help, please email orders@originfitness.com quoting your order number
Kind Regards
Origin Fitness
Definitely will buy from here again
Customer service is quick to respond. The dumbbells I ordered are great. I will be buying again from here in the future.
29 de noviembre de 2022
Rubber Crumb Weights Order
Ordered 100+kg of rubber crumb weights online, arrived in a timely manner. All in great condition and they look great! Thanks very much
23 de noviembre de 2022
Opinión espontánea
Really good service
11 de noviembre de 2022
Great product and service
20 de noviembre de 2022
Respuesta de Origin Fitness
Thank you for the positive feedback and we are pleased you are happy with the quality.
Kind Regards
Origin Fitness
Respuesta de Origin Fitness
Good Afternoon
Great to hear both our service levels and quality of product are to your satisfaction.
Thank you for taking the time to let us know.
Kind Regards
Origin Fitness
Top service
When the courier lost one of the dumbbells (of a pair), Origin sent out a replacement straight away. Top service.
8 de noviembre de 2022
Respuesta de Origin Fitness
Hi,
We appreciate your feedback and it is reassuring to know our prompt response was appreciated.
Kind Regards
Origin Fitness
Quality of the product was spot on and…
Quality of the product was spot on and the price was very good.
10 de octubre de 2022
Excellent service
Excellent service! Bought 2 bumper plates, delivered quickly. Real quality!
12 de octubre de 2022
Very happy with the product and the…
Very happy with the product and the time I took to receive the items, my only criticism was I received no updates after payment telling me when it was dispatched and date of arrival which would have been nice
29 de septiembre de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.