All seemed good to me, had originally ordered off Amzn for fast delivery but return cost when the sizing was off, so checked out the manufacturer site (Osprey) and found they were actually cheaper on... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I received a swim float which was shown on the website to have a waist strap. After many attempts to figure it out Osprey informed me it was indeed a shoulder strap. Reaching out to customer service... Ver más
La empresa ha respondido
I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Ver más
I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Ver más
Información sobre la empresa
Escrito por la empresa
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Información de contacto
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Reino Unido
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
AVOID! AVOID! AVOID!
This seller is an absolute joke. Goods were returned on 13 June. We are still waiting for a refund at the end of July after calling and emailing them a number of times. Absolutely terrible customer service and awful experience.

Respuesta de Osprey Action Sports

Respuesta de Osprey Action Sports
Fast delivery great life jacket
Fast delivery great life jacket
High quality life jacket, fits great and does the job. Quick and reliable delivery, was first time using Osprey and i’d use again
The sizing guide is totally wrong
The sizing guide is totally wrong. I ordered a wet suit. It was too small. I emailed them to return and got no reply.

Respuesta de Osprey Action Sports
Great products at good prices
Great products at good prices. Friendly helpful staff.
Was looking around for a robe like this…
Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at the Love Trails festival.
Product as described and good value for money as other robes cost the earth.
Delivery service as stated and packaged very well.
Quality products at fair prices
Very good website and reviews. Good offers and good quality products.
Quickly despatched in time for our trip.
Lost my order
Lost my order
Still waiting for refund
Very disappointed birthday boy

Respuesta de Osprey Action Sports
I returned an item a month ago and…
I returned an item a month ago and still
Don’t have the refund
I’ve sent several emails and calls and still waiting on my refund

Respuesta de Osprey Action Sports
Ignored, avoid, no goods no money.
Ignored, items not delivered, incorrect items delivered, picture of "Wet suit" being posted through letter box is obviously a repair patc, surf board sitting in delivery depot , no money, no stuff, go on holiday with no gear or spend fmgear money on holiday, horrible behaviour
I ordered two Medium Tall wetsuits
I ordered two Medium Tall wetsuits. They arrived quickly and well packaged.
The fit is perfect for my 18 yr old (just over 6ft, wears Small) and a little growing space left for my 15 yr old (5'8 wears Small). Great quality and nice detail.
Set my order back for a refund over a…
Set my order back for a refund over a month ago never got a refund

Respuesta de Osprey Action Sports
Shameful Customer Service.
It has been 3 months and I have still not received my refund. I have sent 15 emails and all I get are automated responses from Moleboheng and Thulisile. I have sent proof of return and I HAVE STILL NOT RECEIVED MY REFUND. The automatic responses say it is a busy time and I have been contacted. These are complete lies! Do not order from this company. Absolutely disgusting customer service.

Respuesta de Osprey Action Sports
Rockpool adventure.
Tested the Osprey water shoes out in the Tarns around Grasmere for the first time!
Perfect for the job, comfortable, secure grip, the water drains effectively on exiting the water, dry off timely 👍
Well worth the price.
Item never received!
My issue is still not resolved but Osprey possibly have the worst customer service team i have ever tried to contact. I am still awaiting an item I purchased on the 18th June and everytime I have emailed about this I get no sense back whatsoever and it is taken them almost a week to get back to me at a time.
I am still without my order and as a result out of pocket.
I will never order from them again!

Respuesta de Osprey Action Sports
First place I looked….
Having ordered Osprey products for myself before, it was the first place I looked for swim boots for my son and his partner. They are very impressed with the quality and fit, especially the zip fastening which makes getting them on and off very easy.
Very dissatisfied
I ordered an Item from Osprey well in advance of my holiday, paid for next day delivery, after waiting 4 days, each day receiving a text saying driver could not deliver, I took a day off work to be there for the delivery only to receive a text to say they tried to deliver and no one home??
On calling Osprey I found them dismissive and didn’t seem to care.
Not impressed and will never purchase anything from them.
I had to spend the day before leaving on holiday looking in shops for the item I ordered from Osprey.

Respuesta de Osprey Action Sports
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







