Osprey Action Sports Opiniones 

5082
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All seemed good to me, had originally ordered off Amzn for fast delivery but return cost when the sizing was off, so checked out the manufacturer site (Osprey) and found they were actually cheaper on... Ver más

Valorada con 1 estrellas sobre 5

I received a swim float which was shown on the website to have a waist strap. After many attempts to figure it out Osprey informed me it was indeed a shoulder strap. Reaching out to customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Ver más

Valorada con 5 estrellas sobre 5

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Ver más

Información sobre la empresa

  1. Tienda de surf
  2. Tienda de patinetas
  3. Tienda de skateboarding

Escrito por la empresa

Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(5082)

505 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

AVOID! AVOID! AVOID!

This seller is an absolute joke. Goods were returned on 13 June. We are still waiting for a refund at the end of July after calling and emailing them a number of times. Absolutely terrible customer service and awful experience.

13 de junio de 2026
Opinión espontánea
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

Terrible product and poor customer…

Terrible product and poor customer service

30 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

The sizing guide is totally wrong

The sizing guide is totally wrong. I ordered a wet suit. It was too small. I emailed them to return and got no reply.

22 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Valorada con 5 estrellas sobre 5

Was looking around for a robe like this…

Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at the Love Trails festival.

Product as described and good value for money as other robes cost the earth.

Delivery service as stated and packaged very well.

16 de junio de 2026
Valorada con 1 estrellas sobre 5

Lost my order

Lost my order
Still waiting for refund
Very disappointed birthday boy

26 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

I returned an item a month ago and…

I returned an item a month ago and still
Don’t have the refund
I’ve sent several emails and calls and still waiting on my refund

18 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

Ignored, avoid, no goods no money.

Ignored, items not delivered, incorrect items delivered, picture of "Wet suit" being posted through letter box is obviously a repair patc, surf board sitting in delivery depot , no money, no stuff, go on holiday with no gear or spend fmgear money on holiday, horrible behaviour

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered two Medium Tall wetsuits

I ordered two Medium Tall wetsuits. They arrived quickly and well packaged.
The fit is perfect for my 18 yr old (just over 6ft, wears Small) and a little growing space left for my 15 yr old (5'8 wears Small). Great quality and nice detail.

14 de junio de 2026
Valorada con 1 estrellas sobre 5

Set my order back for a refund over a…

Set my order back for a refund over a month ago never got a refund

18 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning Ollie

I sorry to hear about the issue you have had.

If you would like to contact our customer service team, they would be happy to assist you.

Kind regards
Customer Service Team

Valorada con 1 estrellas sobre 5

Shameful Customer Service.

It has been 3 months and I have still not received my refund. I have sent 15 emails and all I get are automated responses from Moleboheng and Thulisile. I have sent proof of return and I HAVE STILL NOT RECEIVED MY REFUND. The automatic responses say it is a busy time and I have been contacted. These are complete lies! Do not order from this company. Absolutely disgusting customer service.

7 de mayo de 2026
Opinión espontánea
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team


Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Valorada con 5 estrellas sobre 5

Rockpool adventure.

Tested the Osprey water shoes out in the Tarns around Grasmere for the first time!
Perfect for the job, comfortable, secure grip, the water drains effectively on exiting the water, dry off timely 👍
Well worth the price.

13 de junio de 2026
Valorada con 1 estrellas sobre 5

Item never received!

My issue is still not resolved but Osprey possibly have the worst customer service team i have ever tried to contact. I am still awaiting an item I purchased on the 18th June and everytime I have emailed about this I get no sense back whatsoever and it is taken them almost a week to get back to me at a time.
I am still without my order and as a result out of pocket.
I will never order from them again!

19 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Valorada con 5 estrellas sobre 5

First place I looked….

Having ordered Osprey products for myself before, it was the first place I looked for swim boots for my son and his partner. They are very impressed with the quality and fit, especially the zip fastening which makes getting them on and off very easy.

11 de junio de 2026
Valorada con 1 estrellas sobre 5

Very dissatisfied

I ordered an Item from Osprey well in advance of my holiday, paid for next day delivery, after waiting 4 days, each day receiving a text saying driver could not deliver, I took a day off work to be there for the delivery only to receive a text to say they tried to deliver and no one home??
On calling Osprey I found them dismissive and didn’t seem to care.
Not impressed and will never purchase anything from them.
I had to spend the day before leaving on holiday looking in shops for the item I ordered from Osprey.

15 de junio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

We are truly sorry to hear about the difficulties you experienced with your recent order and delivery, especially with your holiday approaching. We understand how frustrating it must have been to take time off work and still not receive your item, and then to feel unheard when you contacted us. We are reviewing our delivery process and customer service interactions to prevent similar situations. We appreciate you bringing this to our attention.

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