Osprey Action Sports Opiniones 

5081
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All seemed good to me, had originally ordered off Amzn for fast delivery but return cost when the sizing was off, so checked out the manufacturer site (Osprey) and found they were actually cheaper on... Ver más

Valorada con 5 estrellas sobre 5

I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Ver más

Valorada con 1 estrellas sobre 5

I received a swim float which was shown on the website to have a waist strap. After many attempts to figure it out Osprey informed me it was indeed a shoulder strap. Reaching out to customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Ver más

Información sobre la empresa

  1. Tienda de surf
  2. Tienda de patinetas
  3. Tienda de skateboarding

Escrito por la empresa

Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(5081)

505 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Worst customer service !

Worst customer service !! I placed and paid for my order but didn't receive the delivery. I requested a refund on July 28th and haven't received the money back yet to this date. This company can NOT be trusted.

3 de julio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Thank you for taking the time to leave your review.

I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.

Kind regards,
Customer Service Team

Valorada con 1 estrellas sobre 5

They have had my money for over a month…

They have had my money for over a month now and ignor emails ,when I do get a reply ut seems random and automated, absolutely disgusting service, avoid, if anything goes wrong you will never see the money, better customer service from a Sunday market .

Editing to facilitate Reply- Hi im not surprised you cant find it your completely incompetent, no money for me for nearly a month now ,but you were very quick to try and take down my review, disgusting

6 de agosto de 2026
Opinión espontánea
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Thank you for taking the time to leave a review.

Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.

We look forward to hearing from you.

Kind regards,
Customer Service Team

Valorada con 5 estrellas sobre 5

Brilliant product

Brilliant product, just what I wanted and also really helpful when I thought I'd used my old credit card. (I hadn't). And phew because the shorty is Fab.

8 de julio de 2026
Valorada con 1 estrellas sobre 5

I returned an item as it was too small

I returned an item as it was too small. Emailed twice regarding refund and a phone call. Over a month now and still no refund!!

8 de julio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Thank you for taking the time to leave your review.

I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.

Kind regards,
Customer Service Team

Valorada con 5 estrellas sobre 5

Great quality, great value!

High quality wetsuit, well designed and represented exceptional good value. Quickly dispatched in time for my holiday. Would definitely buy again but I have a feeling my wetsuit will last a good while yet!

8 de julio de 2026
Valorada con 1 estrellas sobre 5

Wetsuit and terrible customer service

Purchased a wetsuit on their website. Sizing is terribly inaccurate and I couldn’t even get my very narrow foot through the foot opening. Very uncomfortable. Furthermore I have been trying to return the wetsuit for over 10 days. Their returns label did not work so I’ve emailed and phoned multiple times( been on hold for over 20 mins each time and cannot wait). Still to reply. Terrible customer service. I will not be purchasing from here again

3 de agosto de 2026
Opinión espontánea
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Thank you for taking the time to leave a review.

Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.

We look forward to hearing from you.

Kind regards,
Customer Service Team

Valorada con 3 estrellas sobre 5

i am medium build in all clothing

i am medium build in all clothing,
but your medium buoyancy aid looked child size on me.

3 de julio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

I'm sorry to hear you've experienced an issue.

If you haven't already contacted our Customer Service team, please do get in touch and we'll be happy to help. We'll do our best to resolve the matter as quickly as possible.

Kind regards,
Customer Service Team

Valorada con 1 estrellas sobre 5

Shocking quality…

This wetsuit was purchased for my son to use on his Gold DofE sea kayak expedition. It’s staggeringly badly sewn. It’s formed holes in 3 places over 5 days, all at the seams. I don’t know what to do as I thought Osprey was a good brand. We measured him according to the size guide to make sure we were getting an accurate fit.

2 de julio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

I'm sorry to hear you've experienced an issue.

If you haven't already contacted our Customer Service team, please do get in touch and we'll be happy to help. We'll do our best to resolve the matter as quickly as possible.

Kind regards,
Customer Service Team

Valorada con 1 estrellas sobre 5

The clip for the stomach area broke…

The clip for the stomach area broke after 2 uses.
I went for a better brand as I thought I wouldn’t be spending more money replacing the dog life jackets after a couple of uses like you do with the cheap ones however as my dog was in the water I noticed the clip kept coming loose I thought this was a user error until I discovered that the thin plastic at the top of the clip had snapped causing the clip to bend when clipped in and slip out making the life jacket unsafe for my dog, as we was paddle boarding this could have been very dangerous if I hadn’t of noticed and he had been in deep water

2 de julio de 2026
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

I'm sorry to hear you've experienced an issue.

If you haven't already contacted our Customer Service team, please do get in touch and we'll be happy to help. We'll do our best to resolve the matter as quickly as possible.

Kind regards,
Customer Service Team

Valorada con 4 estrellas sobre 5

Great buoyancy aid

Great buoyancy aid, fit well, light weight and comfortable - delivery took a little longer than expected. I would buy again

24 de junio de 2026
Valorada con 1 estrellas sobre 5

AVOID! AVOID! AVOID!

This seller is an absolute joke. Goods were returned on 13 June. We are still waiting for a refund at the end of July after calling and emailing them a number of times. Absolutely terrible customer service and awful experience.

13 de junio de 2026
Opinión espontánea
Logotipo de Osprey Action Sports

Respuesta de Osprey Action Sports

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

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