We were trying to instruct Oxbury to transfer our funds on maturity. We each have new mobiles and QR codes with photos are beyond us. A lady from Obury kindly 'phoned to resolve the matter quickly and... Ver más
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Consulta las opiniones de los clientes
App works well and quickly interest rates good. Acknowledgement of payments very swift. Support for farmers, hooray!
I received a request to give maturity instructions for my 6 month deposit. I do not use Apps and as I was unable to provide a PIN could not access my account. Seriously idiotic process which does not... Ver más
La empresa ha respondido
I cannot recommend Oxbury Bank highly enough. In a market where it’s hard to find both competitive returns and high-quality service, Oxbury delivers on both. Their interest rates are excellent, cons... Ver más
Información sobre la empresa
Acerca de Oxbury Bank Plc
Escrito por la empresa
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Información de contacto
Reino Unido
- www.oxbury.com
4,5
Excelente
2 mil opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very impressed
Very impressed that within minutes of setting up an account I recived an acknowledgement that my first bank transfer had been received.
I was then given clear instructions on how to install the Oxbury app.
19 de noviembre de 2025
Opinión espontánea
Great rates great security
8 de noviembre de 2025
Very good app and easy to use
10 de noviembre de 2025
Great to deal with but the app was not…
Great to deal with but the app was not for me
They should offer a 6 figure password to mobile to verify identity or something other than app
Sadly had to cancel savings account due to this, after sending funds.
10 de noviembre de 2025
Really helpful customer service
3 de noviembre de 2025
Very easy to use online savings bank.
13 de noviembre de 2025
Fantastic service
Fantastic service. So nice to have a local bank manager who understands our industry and is always at the end of the telephone when you need to get hold of him.
Would thoroughly recommend.
6 de noviembre de 2025
Great rate and easy to set up an account
Great rate and easy to set up an account
1 de noviembre de 2025
Easy to understand process and…
Easy to understand process and instructions with swift activation
11 de noviembre de 2025
I struggle with tech and was wanting to…
I struggle with tech and was wanting to close my account and put money into a higher rate savings account, I contacted Oxbury by telephone and they did it for me over the phone .
11 de noviembre de 2025
Oxbury is well reported on Martin…
Oxbury is well reported on Martin Lewis's website, which is always a good recommendation. It has been easy to deposit my funds and equally easy to check. This has been a recent transaction........and I am very satisfied
5 de noviembre de 2025
Terrible customer service
Unable to contact Oxbury by telephone as I was cut off after a 5 minute wait, I was forced to resort to webchat. It then took 30 minutes for me to receive an answer to a very simple question regarding interest that I am due. Furthermore, I was asked the same security question THREE times. Most frustrating and time consuming and I will not use Oxbury again.
12 de noviembre de 2025
Opinión espontánea
Respuesta de Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. Please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
I wanted to make some short term…
I wanted to make some short term savings and Oxbury made it easy.
8 de noviembre de 2025
Easy to open account & informed at all stages.
Easy to set up new savings account and transfer savings in. Immediately informed that transfers had arrived into account.
Reminder emails about days left to transfer in the minimum amount were useful and not so frequent as to be intrusive!
31 de octubre de 2025
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