Paperstone Opiniones 

5272
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the first time I have used this company and it certainly won’t be my last. What a refreshing change for everything they advertise they do,they actually do it. My order arrived by the date the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good service. It was easy to order my Black n'Red notebooks online. They were ordered yesterday and arrived today. No problems and nothing to make negative comments about.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Ordered a 4 hole punch yesterday and it has been delivered today. Well packaged, no fuss. A very good price. Will definitely use again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow! Ordered a year planner yesterday and was gobsmacked when it arrived today! Excellent service...for sure! Thankyou Paperstone..

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de oficina
  2. también en la categoría
  3. Proveedor de cartuchos de tóner
  4. Proveedor de productos de limpieza
  5. Tienda de material de escritorio
  6. Tienda de mobiliario para oficinas
  7. Tienda de suministros para oficinas

Sobre Paperstone

Escrito por la empresa

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Escrito por la empresa

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(5272)

184 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

There was some cosmetic damage on my…

There was some cosmetic damage on my purchase.I was given a generous discount.

The order was placed Wednesday. Received Thursday.Delivery person was very polite.

All in all very impressed with service.

Thank you.
Steve.

1 de octubre de 2025
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Glad we could find a solution quickly for you so you could get on with enjoying your new coffee machine ☕

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Paperstone go the extra mile

Excellent. Friendly personal service, quick delivery, great prices. I ordered a range of items to set up a new home office. I chose Paperstone based on reviews, prices, and a very positive past experience of a single item order. I received great communication and support both before delivery from Matt, who also checked in afterwards to make sure everything as hoped (it was). I won't hesitate to order from Paperstone again.

9 de septiembre de 2025
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

We’re so pleased that Matt and the team could help make your home office setup smooth and stress-free. And even better that everything went as hoped.

We look forward to helping again whenever you need us 😊

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

I found it easy to locate the item I…

I found it easy to locate the item I required, and was pleased with the ease of ordering and prompt delivery service.

2 de septiembre de 2025
Logotipo de Paperstone

Respuesta de Paperstone

So glad it was an all-round positive experience, especially as it was your first time ordering with us 😊

Kelly - Customer Service Team

Valorada con 3 estrellas sobre 5

The flat packaging was vast!

The flat packaging was vast!! For a A3 wall calendar .
Four or five times bigger than necessary.

1 de septiembre de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Getting an A3 calendar in packaging that feels excessive can definitely be frustrating. We use larger flat packaging to help protect items in transit and avoid any bends or creases, but we’re always looking at ways to reduce waste and make our packaging more efficient.

We'll pass this onto our warehouse packing team.

We appreciate the feedback 🙏🏻

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Premium Bookcase

On 28 Aug 2025 I ordered a Premium Bookcase from Paperstone Ltd. I received the Bookcase the following day. The driver of the delivery van was very polite and helpful.
My wife and I constructed the bookcase easily, following the very clear instructions.
An excellent product and worthy of 5 stars.

29 de agosto de 2025
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Thank you for your lovely review, Malcolm. We're so glad the delivery was quick, the driver friendly, and the bookcase easy to put together. We hope you get lots of use out of it 📚

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Go-to supplier

Easy to order, next day delivery, good price.

28 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Simplicity at its best👌🏻

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

First time ordering with paperstone and…

First time ordering with paperstone and super impressed by speed of delivery and the fact that delivery person called to check where to leave it and there was no packaging. Ten out of ten and will definitely use again.

28 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

From ordering to delivery - sounds like you had the best experience possible 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Great value and great service

Very good value, high quality product, ordered on a Thursday afternoon and which was being delivered by 08.15 the next day. I am a multiple return purchaser, and it's this combination which does it for me. Highly recommended!!

22 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Smiles all round - thanks Tim 😁

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Fast and reliable delivery

Ordered my files lunchtime - delivered at 8.00 a.m. next morning. All in good condition. Reliability.

21 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Reliability is our middle name (well… not officially, but we’re thinking of updating our passports 😉).

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

John Phillips was very helpful .

John Phillips was very helpful .
Set up the account and gave us competitive prices .
And delivery was very quick .

20 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Welcome to Paperstone, Sheila. We look forward to growing our relationship with you 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent service

Item arrived as described on time delivery driver was probably the best we seen

19 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Our drivers work really hard, so it's always lovely to hear them getting the recognition they deserve.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

The very best customer Service.

We have been using Paperstone for about 6 months now and have found them to be an excellent alternative to Amazon, who we gave up on at the the beginning of the year, due to their dreadful customer service and failed deliveries. Paperstone are in a diffrent league to Amazon, they recognise that as a business, we require deliveries in working hours and use couriers that can deliver that service within those times, but they really shine when on the rare occasion that there are issues, they are easy to communicate with via chat and they get things rectified straight away without delay. I cannot recommend this company enough.

18 de agosto de 2025
Opinión espontánea
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Respuesta de Paperstone

Thanks Paul. It's tough to operate in a world where the likes of Amazon exists, but we like to think that our service really is what sets us apart.

As you've kindly pointed out, when there's an issue, you know you can always reach us and we'll sort out the problem as quickly and easily as possible 😇

We really appreciate your support 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Very rapid response to my order

Very rapid response to my order, which is exactly what I wanted.
Thank you

14 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Everyone can do with a bit more time in life, so we're glad we got your order delivered quickly, which means you've got more time for other things 😊

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Trawling for good quality chocolate…

Trawling for good quality chocolate squares to have with our Special coffees, we found these. Exceptional value, fast delivery. For us, it was next day. Rich, dark chocolate squares. Perfect with all coffees. I will be buying these again.

2 de agosto de 2025
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Chocolate and coffee are a match made in heaven, just like you and Paperstone's next day delivery 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Great customer service

Customer service is great and always fast delivery!

8 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Thanks Marina - we try our best 😇

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Good service

Good, efficient service.

1 de agosto de 2025
Logotipo de Paperstone

Respuesta de Paperstone

It's as simple as that when you order from us, Clive 😉

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Amazingly fast service

Amazingly fast service. My two adhesive hooks are up.
Thanks Paperstone and well done.

31 de julio de 2025
Logotipo de Paperstone

Respuesta de Paperstone

We can both call ourselves fast and efficient🏃🏻‍♂️
You know where to come if you need speedy service again!

Valorada con 5 estrellas sobre 5

I went on a web-hunt for the products I…

I went on a web-hunt for the products I needed, of course, something similar was on Amazon, however, whilst I appreciate Bezos's genius , I also reckon that Amazon will destroy shopping as we know it and most competitors on the web. I was pleased to find Paperstone, great website, great products and simple, to the point service. Excellent.
Chris Boardman.

31 de julio de 2025
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Thank you for your lovely feedback Chris. It's always great to see customers supporting small businesses. If there is anything else we can help with in the future, please do let us know ❤️

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