This is the first time I have used this company and it certainly won’t be my last. What a refreshing change for everything they advertise they do,they actually do it. My order arrived by the date the... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Really good service. It was easy to order my Black n'Red notebooks online. They were ordered yesterday and arrived today. No problems and nothing to make negative comments about.
La empresa ha respondido
Excellent service. Ordered a 4 hole punch yesterday and it has been delivered today. Well packaged, no fuss. A very good price. Will definitely use again.
La empresa ha respondido
Wow! Ordered a year planner yesterday and was gobsmacked when it arrived today! Excellent service...for sure! Thankyou Paperstone..
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de oficina
- también en la categoría
- Proveedor de cartuchos de tóner
- Proveedor de productos de limpieza
- Tienda de material de escritorio
- Tienda de mobiliario para oficinas
- Tienda de suministros para oficinas
Sobre Paperstone
Escrito por la empresa
Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.
Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.
A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.
Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.
Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.
Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.
Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.
Paperstone Details
Escrito por la empresa
- Free next day delivery
- Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
- Zero-hassle returns
- If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
- Free gifts
- Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
- Low Price Promise
- Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Paperstone's Low Price Promise
We won't be beaten on price!
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us.
We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Información de contacto
Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, Reino Unido
- 0345 567 4000
- hello@paperstone.co.uk
- www.paperstone.co.uk
4,8
Excelente
5 mil opiniones
Invita a los clientes a opinar
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Respuesta de Paperstone
Amazing! We'll add time-travelling to the list of skills we already have 😉⚡
Kelly - Customer Service Team
A minor hick up
Ordering & delivery went smoothly but then I opened my delivery and found I had received another companies order. When I rang Paperstone, they fully understood and arranged for a second order of the goods to be sent to me. The right order turned up with me the morning after contacting Paperstones. Everyone can mess up but it's the speed at which problems are sorted depicts a good company. Paperstones were exceptional at the speed it was all was sorted out. Well done. I would recommend them.
25 de noviembre de 2025
Respuesta de Paperstone
We will always hold our hands up when something has gone wrong, but as you've seen, we try and get any issues fixed as quickly & smoothly as possible. We appreciate you recognising this 🩷
Kelly - Customer Service Team
Brilliant
As aways - I return to you because you are great at what you do - thank you
18 de noviembre de 2025
Opinión espontánea
Respuesta de Paperstone
We do try ☺️ We appreciate you returning time and time again.
Kelly - Customer Service Team
Respuesta de Paperstone
We pride ourselves on giving people one less thing to worry about, so this is lovely to hear 🩷
Kelly - Customer Service Team
Respuesta de Paperstone
First class is the stamp of approval we love to get 😉
Kelly - Customer Service Team
Excellent
Excellent, prices are good, really quick delivery and good customer service if you have any questions👍
13 de noviembre de 2025
Respuesta de Paperstone
We're always here to help if you have any questions 🙂
Kelly - Customer Service Team
Hefty bookends, marketed independently
Hefty bookends, marketed independently.
I wanted a set of steel bookends a little larger than the numerous sorts that Amazon offers, so I googled "Bookends" and found Paperstones, with a spec. that matched what I wanted. Marginally more than Amazon typical prices, but they are larger. I wasn't expecting them until after the weekend, but they were delivered next day by DPD, from a logistics warehouse in the Midlands (with a rather excessive amount of packaging - I feel pampered).
8 de noviembre de 2025
Opinión espontánea
Respuesta de Paperstone
Glad we had some good bookends for you, and hopefully the slightly higher price was worth it given the speedy delivery and pampering 😉
Kelly - Customer Service Team
Superb service all round
Superb service all round - ease of ordering and most rapid delivery we have ever experienced in our online purchasing.
7 de noviembre de 2025
Respuesta de Paperstone
Sounds like we got everything spot on for you - and most rapid delivery ever?! We're blushing 😊
Kelly - Customer Service Team
Good old fashioned service
Paperstone were very easy to deal with - great communications over the phone and by email. I'd have no hesitation in buying from them again. Many thanks
31 de octubre de 2025
Opinión espontánea
Respuesta de Paperstone
Thanks Claire - this is a lovely review to read 🙏🏻
Now you know that if you need us, we're just on the other end of the phone or an email.
Kelly - Customer Service Team
Great delivery and even greater…
Great delivery and even greater product. Keep doing what you are doing. Joan Hodge
3 de noviembre de 2025
Respuesta de Paperstone
We'll not only keep doing what we're doing, but we'll keep trying to be even better 😉
Kelly - Customer Service Team
Ordered by phone.Friendly and helpful
Ordered by phone.Friendly and helpful advisor.Very good quality goods arrived the next day.
24 de octubre de 2025
Respuesta de Paperstone
Glad we could help with placing your order, and that everything turned up as expected 😊
Kelly - Customer Service Team
My order was opened
My order was opened, the paper container was torn from both side. Other orders are completely intact.
This is an unusual trend.
17 de octubre de 2025
Opinión espontánea
Respuesta de Paperstone
Sorry to hear that the delivery arrived with some damages.
We've sent you an email to get some more info from you so we can get this looked into.
Kelly - Customer Service Team
Easy ordering prompt delivery
Easy ordering prompt delivery. What isn't there to like.
17 de octubre de 2025
Respuesta de Paperstone
Our job here is done 😉 Thanks Omar.
Kelly - Customer Service Team
Respuesta de Paperstone
Glad to see you've come back for more of that great service 😉
Kelly - Customer Service Team
Respuesta de Paperstone
There's plenty more of where that came from, David 🤩
Kelly - Customer Service Team
excellent prompt service with very…
excellent prompt service with very economical prices
14 de octubre de 2025
Respuesta de Paperstone
Glad we checked all the right boxes for you, David ✅
Kelly - Customer Service Team
Very efficent service from Paperstone…
Very efficent service from Paperstone and i received my order within 2 days. Thank you to all the team and i shall use you again
8 de octubre de 2025
Respuesta de Paperstone
Thanks Tom. We look forward to welcoming you back 😊
Kelly - Customer Service Team
Easy ordering and plenty of emails…
Easy ordering and plenty of emails telling what’s going on
7 de octubre de 2025
Respuesta de Paperstone
Communication is key, or so we've heard 😉 Hope you're enjoying your new coffee machine.
Kelly - Customer Service Team
Good price for a quality item
Good price for a quality item. Easy to order and fast delivery. Overall a very good service from Paperstone
27 de septiembre de 2025
Opinión espontánea
Respuesta de Paperstone
Hopefully we can go from good to great with your next order 😉
Kelly - Customer Service Team
Prompt warning and apology for a two…
Prompt warning and apology for a two day delay.
Then arrived only one day later.
Parcel contained quite fragile plastic file boxes but packaged well and arrived in perfect condition.
Cat rated box ten out of ten!
Items very satisfactory so will use Paperstone again.
6 de octubre de 2025
Respuesta de Paperstone
Paperstone is proud to be pet-approved 😻
Kelly - Customer Service Team
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