Paperstone Opiniones 

5270
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the first time I have used this company and it certainly won’t be my last. What a refreshing change for everything they advertise they do,they actually do it. My order arrived by the date the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good service. It was easy to order my Black n'Red notebooks online. They were ordered yesterday and arrived today. No problems and nothing to make negative comments about.

Valorada con 5 estrellas sobre 5

Wow! Ordered a year planner yesterday and was gobsmacked when it arrived today! Excellent service...for sure! Thankyou Paperstone..

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent ordering experience and next day delivery at no additional cost. Product just what I wanted and great value for money. However, there was a discrepancy with the product I ordered and that w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de oficina
  2. también en la categoría
  3. Proveedor de cartuchos de tóner
  4. Proveedor de productos de limpieza
  5. Tienda de material de escritorio
  6. Tienda de mobiliario para oficinas
  7. Tienda de suministros para oficinas

Sobre Paperstone

Escrito por la empresa

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Escrito por la empresa

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(5270)

182 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Faultless

Perfect web site , easy order, great delivery all in all excellent, from Gary Greenbank

20 de abril de 2026
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Respuesta de Paperstone

Reviews like this keep us aiming to be bigger and even better ⭐

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant.

Very good prices for very good quality and amazing service. Sorted out a return for me quickly (my fault for ordering something that didn’t fit) and although there were a couple of failed collections that wasn’t really their fault and partly due to my relocation.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Paperstone

It looks like we got there in the end! We hope you're loving your new furniture ✨

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

What more does anyone need?

Easy to locate, and pay online. Usual next day delivery. What more does anyone need?

16 de abril de 2026
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Respuesta de Paperstone

Simplicity at it's best 👌🏻

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Good value & service.

Good value for money & product arrived less than 24 hours after ordering it even at standard delivery rates.

16 de abril de 2026
Opinión espontánea
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Respuesta de Paperstone

We love it when things go smoothly 🤗

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Great value. I will be back for repeat orders.

16 de abril de 2026
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Respuesta de Paperstone

That's the best news we could hear - thanks Trevor 🥰

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Their delivery of products was prompt

Their delivery of products was prompt, and any problems I had eg wrong drawer set and then damaged drawer carcass were dealt with efficiently and again promptly.
Wonderful company.

15 de abril de 2026
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Respuesta de Paperstone

Sometimes seeing how a company deals with issues is the best eye-opener. Thanks for giving us a chance to solve the issue and show that we truly care 🩷

Kelly - Customer Service Team

Valorada con 1 estrellas sobre 5

Arrived in bad condition

I gave one star, not because of the items I purchased, but to make you aware of the delivery, which was not good. My items were in a fairly large white bag which was rolled up and handed to me like that. If you look at the photo you will see it seems ok but when I unrolled the bag it was so dirty and had several dirty boot footprints on it. It looked like someone had been stepping in a puddle the stomped all over my parcel. The bag was also kind of roughed up. Not a nice way to receive a parcel. I needed to wash my hands before I opened my items. Not really happy. One good thing was the speed of delivery from time of purchase.

10 de abril de 2026
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Respuesta de Paperstone

We're so sorry to hear about the condition your parcel arrived in. Dirt and footprints are definitely not things we'd expect to see on our parcels!

We've sent you an email about this, and hopefully we can make it up to you.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Very impressed with the service

Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was really refreshing to see. Connie was a great help as well; it’s clear that attention to detail is a big focus at Paperstone. I’ll definitely be ordering again. Thank you, Connie and the team at Paperstone.

10 de abril de 2026
Opinión espontánea
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Respuesta de Paperstone

Thanks Calum - Connie will be delighted to hear this 😊

It's customers like you that keep us doing what we're doing ⭐

Kelly - Customer Service Team

Valorada con 4 estrellas sobre 5

Delay in delivery other wise would have…

Delay in delivery other wise would have given 5 stars for price and quality
Dave

8 de abril de 2026
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Respuesta de Paperstone

Sorry that there was an issue with the stock of the item. We're glad we got it sorted it in the end, and hopefully we'll get that 5th star from you next time ⭐

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Ordering was easy

Ordering was easy. Price was ok. Delivery was excellent. I'd recommend Paperstone. Thanks for the great service.

8 de abril de 2026
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Respuesta de Paperstone

Thanks for the high praise 😊

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

I received my order very quickly and…

I received my order very quickly and everything was handled most efficiently. The rubber bands are great and I spoke to one of your stuff about an associated matter, she was able to resolve everything very quickly and without any fuss. Thank you very much.

24 de marzo de 2026
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Respuesta de Paperstone

It's great to hear we could help getting you exactly what you need. Thank you for taking the time to let us know💖

Valorada con 5 estrellas sobre 5

Lovely chair!!

Had to replace and old, ageing and peeling office chair for a newly furnished and decorated office/man cave and started looking for something a bit different. After a lot of searching one chair caught my eye, but way more than I was looking to pay (£400+). I then searched for this chair in particular and found it at a better price at Paperstone, so thought I would treat myself. The next day delivery was perfect, ordered Wednesday evening, dispatched Thursday, and arrived safely Friday lunchtime. Easy build and a lovely looking chair, wouldn’t hesitate to use this company again!!

27 de marzo de 2026
Opinión espontánea
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Respuesta de Paperstone

Thank you for your great feedback! We’re glad you found the perfect chair. Enjoy your new setup and you know where to come if you need any other products for your upgraded office😎

Valorada con 5 estrellas sobre 5

Very good

Impressed by the price, efficiency, communication regarding keeping me informed at each part of the process and delivery. Thank you

25 de marzo de 2026
Opinión espontánea
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Respuesta de Paperstone

We're pleased to hear how impressed you are. We know communication is key to great service😀

Valorada con 5 estrellas sobre 5

Very speedy delivery and goods in…

Very speedy delivery and goods in excellent condition

25 de marzo de 2026
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Respuesta de Paperstone

Thanks Anne, that's great to hear. And if you need any tea to go with those biscuits, you know where to find us 😉

Kelly - Customer Service Team

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