Paperstone Opiniones 

5272
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the first time I have used this company and it certainly won’t be my last. What a refreshing change for everything they advertise they do,they actually do it. My order arrived by the date the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good service. It was easy to order my Black n'Red notebooks online. They were ordered yesterday and arrived today. No problems and nothing to make negative comments about.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Ordered a 4 hole punch yesterday and it has been delivered today. Well packaged, no fuss. A very good price. Will definitely use again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow! Ordered a year planner yesterday and was gobsmacked when it arrived today! Excellent service...for sure! Thankyou Paperstone..

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de oficina
  2. también en la categoría
  3. Proveedor de cartuchos de tóner
  4. Proveedor de productos de limpieza
  5. Tienda de material de escritorio
  6. Tienda de mobiliario para oficinas
  7. Tienda de suministros para oficinas

Sobre Paperstone

Escrito por la empresa

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Escrito por la empresa

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(5272)

184 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Always a great Company to deal with

Always a great Company to deal with. Website and ordering very concise and user friendly. Staff cannot do more for you if you have a question / query and delivery is great. We do not use anyone else simply because they do not let you down and and the prices are competitive.

21 de enero de 2026
Opinión espontánea
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Respuesta de Paperstone

We're feeling the love reading this - thank you for this wonderful review 🥰

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

always a great company

always a great company, great prices and products

20 de enero de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Thanks for being such a lovely, loyal customer, Paul 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Best price and fast delivery

Great comms, the best price and lighting fast delivery - what's not to like

20 de enero de 2026
Opinión espontánea
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Respuesta de Paperstone

We don't like to claim that we're perfect, so we'll let your review do that for us 😏

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

An impressive service

The website was easy to negotiate, the price of the purchase was very competitive and delivery was promised and achieved within 24 hours. Excellent service.

15 de enero de 2026
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Respuesta de Paperstone

We aim to please, and sounds like we did just that 🤩 Thanks Margaret.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

First class

First class - prompt delivery. Item required could not be obtained elsewhere

16 de enero de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Glad we had what you needed, Peter 🙂

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Lightnig delivery

I ordered a binding machine and it was delivered within 24 hours. Amazing! Thank you.

14 de enero de 2026
Logotipo de Paperstone

Respuesta de Paperstone

That's great to hear. Hope you get lots of use out of your new binding machine 🙂

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Fast delivery.

12 de enero de 2026
Logotipo de Paperstone

Respuesta de Paperstone

Thanks Olivia 😇 Glad everything arrived quickly.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

I placed my order on Monday and it…

I placed my order on Monday and it arrived first thing Tuesday which was great.
Box files are a great quality and I love the patterns.

7 de enero de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

So pleased to hear you received your order quickly, and we agree, that's a good looking set of box files 😉

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

They had exactly what I needed in stock…

They had exactly what I needed in stock and the delivery response time was superb.

7 de enero de 2026
Opinión espontánea
Logotipo de Paperstone

Respuesta de Paperstone

Glad we had what you needed. If ever you're wanting something that isn't showing in stock, get in touch with us and we can see what we can do.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Good all round experience

Good product and received as promised the following day. Overall excellent on line experience

6 de enero de 2026
Opinión espontánea
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Respuesta de Paperstone

Well we couldn't ask for much more than that ✨ Thanks David.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

I have been using Paperstone for many…

I have been using Paperstone for many years now and they are competitively priced and always deliver next day. However they went above and beyond recently when a parcel was left outside the wrong address and without hesitation customer services checked the POD and told me they would resend the order as they could see it was not delivered to my address. 100% satisfaction other retailers take note customer service is paramount and Paperstone are the best. Thank you.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Paperstone

Thanks for letting us prove to you that we care about your orders, not just when they go smoothly. Our customers mean a lot to us, so we'll always try to go above and beyond for them 🩷

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Brilliant

Ordered by phone. Helpful, clear and simple. Products in stock. All prices very competitive. Emailed confirmation. Delivered next day. Brilliant.

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Paperstone

Sounds like the perfect "no fuss" experience 👌🏻

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, delivered to the secure place advised, goods arrived in good order.
Update on expected arrival time, and receipt sent within short while of arrival of goods.

19 de diciembre de 2025
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Respuesta de Paperstone

"Communication is key" is a cliché for a reason - it really does make all the difference.

Kelly - Customer Service Team

Valorada con 3 estrellas sobre 5

Luna seat pad inadequate density

Seat pad too soft for 12 stone, my hips hit hard bottom!
Plastic gaiters split on assembly.
Rest works well, though I could do with a bit more height, say 20mm
#Paperstone kindly got back to me and resolved this. I now need recommendations for a chair with a denser seat cushion.

3 de diciembre de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Sorry that you weren't happy with the chair. We much prefer our customers to be happy with their purchase, instead of just settling.

We've been in touch with you separately to get something sorted out for you.

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

Trustworthy company

Surprisingly for these days I started to trust this company, and I think I have reason for making this exception.

The main advantage of ordering through amazon is that, if in doubt, the end-customer is always right.
The PaperStone employees are quite helpful in my opinion and the amazon defence is not necessary in their case.

If you can name a second reason why it is better to but from amazon,I'd very much like to hear it.

15 de diciembre de 2025
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Respuesta de Paperstone

Thank you for putting your trust in us Adrian! We pride ourselves on always being on hand to help customers. If there is anything else you need, please reach out 🥰

Valorada con 5 estrellas sobre 5

Great product

Great product
Great price
Will use again

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Paperstone

We can't wait to see what we can supply you with next! 😁

Valorada con 5 estrellas sobre 5

Great price, delivery and customer care.

Bought some new headphones. Great price, delivery and customer care with great updates on order progress. Well done.

13 de diciembre de 2025
Opinión espontánea
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Respuesta de Paperstone

Looks like we ticked all the boxes for you Stuart! ✅

You know where to come for your next purchase! Enjoy the new headphones 🎧

Valorada con 5 estrellas sobre 5

Everything you need for the home office

Excellent website. I found what I needed quickly. I ordered at 12 noon and the package arrived at 1pm the next day. Very pleased with this.

12 de diciembre de 2025
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Respuesta de Paperstone

Thank you for lovely review! We here for all your office needs - big or small ☺️💗

Valorada con 5 estrellas sobre 5

Excellent value for money

Excellent value for money, easy website to navigate and place an order, prompt delivery, excellent service

10 de diciembre de 2025
Logotipo de Paperstone

Respuesta de Paperstone

Welcome to Paperstone, Anthony 👋🏻

Don't forget to use your Fiver discount when you place your next order with us.

See you soon!

Kelly - Customer Service Team

Valorada con 5 estrellas sobre 5

My second purchase won't be my last

My second purchase won't be my last. Excellent value, overnight delivery, and the product shreds multiple sheets with ease, into small pieces - exactly as it should. Stunning service again, and great range to choose from, on an easy-to-use website. Thank you.

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Paperstone

What a glowing review - thank you Bob 😇

We look forward to welcoming you back!

Kelly - Customer Service Team

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