Paris Aéroport Opiniones 

The most underwhelming experience I’ve had in an airport yet! And that’s saying something. First off how this airport is ranked the best in Europe is a laugh, it’s got nothing on other airports like Frankfurt or Copenhagen etc. I was on a layover for 10 hours and just wanted a good hot meal, but all the airport seems to offer is 7 euro croissants and bland tasting sandwiches also creeping up to a 10euro a peace. a bottle of water will set you back 4euro! So food and beverage facilities really let the hole place down.
The airport seems to be anti comfort and when I say that it’s like everything has been set up to make you as least comfortable as possible, it’s like when the government make benches you can’t rest on for long, designed to keep you moving. I’ve mixed feelings on the staff that work there, many were very polite but many were as arrogant as they come, rude and dismissive at the very least
The terminal 2 was very busy and there just isn’t enough going on to satisfy most, the duty free prices aren’t really that different to outside the airport so it’s not like your getting a bargain, some perfume and cosmetics product I got where actually more expensive at the airport. Most of the shops in the airport are empty normally with 3 or 4 staff just standing around hoping someone will buy something.
One of the other things I noticed was a mild smell of poo throughout the airport everywhere I went you could always smell toilets and piss!
To sum it all up the place is well overpriced and the value for money just isn’t there, I definitely would not call it a family friendly site and I’m gonna say there are better airports all over Europe, if you want a stress free environment CDG airport is not the place to be!! And this wasn’t even everything!

Used this dreadful airport when flying to Disney,
When flying out we had a bus connection from the plane to the terminal building, a distance of 50 yards, we were locked in the bus for 40 minutes before a 2 hour queue at passport control.
On the return journey we had a further 2 hour queue at passport control control, the plane was delayed because most of the passengers were stuck in the queue, we also heard there were 5 other planes delayed at the same time because of this, and it happens every day.
Avoid this terrible airport at all costs

Absolutely a proper joke and poorly managed passport control. Obvious staff frustration showing in the demeanor of all staff. Plenty of arguments and frustrated passengers.
Shit show if I have ever seen one.....

Worst airport I've ever been to. Travelled with a 3 year old and a partner who struggles with his back. nearly 3 hours after getting off our flight we managed to get out of the airport. Passport control was a complete nightmare. Trying to keep a fed up, hot and tired 3 year old standing in a queue for nearly 2 hours. We then had to hunt for our luggage because the next flights luggage was already coming out we had been there that long. It ruined our first day and we didn't do anything all day. Our little one was so fed up and exhausted and my partners back was so bad he could barely move. Spent the whole first day in the hotel room. Complete waste when your only there for 3 days. Safe to say I will never fly there again.

Charles de gaulle airport is huge, it can be overwhelming. The thing is i fly from billund lufthavn to here and maybe only get 1 hour lay over and maybe u cant make it cause of all the security checks in the airport. Otherwise theres actually quite a few shops and its nice,

It is such a big airport and has fruendly staff whchi you expect everything goes smooth but the immigration process is aweful, most counters are usually close, people standing in the line for over one hour, super unprofessional, slow and unclear who in charge is for getting a simple stamp. We travel alot international, most airports this process takes 10min but in Paris, be prepare to waste more than an hour for this.

Inadmissible on se fait racoler dès la sortie du terminal par des racoleurs qui vont propose taxi en réalité la grande majorité des faux taxis avec des prix exorbitants et personnes ne fait rien depuis des année y’en a de plus en plus. On est pas en sécurité soit disant un aéroport international. Les policiers passent devant eux et personnes réagis trop d’arnaque

Both arriving at CDG and departing was an absolute nightmare. Families are sent into a queue at passport control, both times took 1.5 hours+ and out of 10 passport booths they had 1 open for hundreds of people.

People waiting at the back of the queue opening barriers and pushing through making the waits longer and staff laughed in our face when we told them. Arrived at the airport 2.5 hours early for departure and flight had boarded and was ready to take off by the time we got through to the gate (which had closed and reopened again for another flight). We had family with us who had no children and they were through one hour before us so luckily warned the staff we were stuck.

Most stressful experience and won't be visiting Paris again simply because of the airport!

Bonjour
Arrivée à 6h du matin, le 4 12 25 à l’aéroport Roissy Charles, nous passons au premier contrôle, sur les huit ou 10 personnes qui travaillaient une seule a été agréable les autres personnes étaient plus que moyen agréable, d’autres très agressif , arrachant les documents des gens, qui arrivent après 15 ou 20 heures de vol, aucune personne ne parle un anglais compréhensive ou d’autres langues, sous-effectif de personnel, une belle image que vous donnez de la France . Aucune signalétiques avec le minimum d’indication ou pictogramme .
On dirait du bétail qui part pour être vacciné .
En espérant que cela aide à réfléchir et améliorez votre système. je vous remercie

I am sitting at my gate & I am hungry. I would pay 50 euros for a simple lunch - soup, salad and wine. But there are only stale sandwiches at an automat! This can’t be France. There is an opportunity here for tourists to spend lots of $$$$$$ but they prefer to push Gucci and Cartier, instead.

Secondly, there are many duplicate loops to jump over. Once I had to show my boarding pass twice within 30 seconds to two people standing a couple feet apart! And coach ticket holders must print their own luggage tags at one location and the drag them to another location where have to scan and put their own bags on the baggage track themselves - that an Aur France “faux pas”. In Boston it happens at one location and you are greeted by a friendly airline employee.
The person checking passports for the TSA regulations was rude and busy chatting with other people he was entertaining. It doesn’t happen this way at Schiphol…I hope tourists coming to America don’t get this kind of frustrating welcome. For tired travelers efficiency is paramount. I suggest if you can, just avoid CDG airport.

I am frequent traveller for business and leisure. This is the worst airport!!!! Travelling with a young kid and we are all been punished!!! Already the queuing time is the longest for normal passenger
It is worst for family with kid and baby

Please don’t come

Worst airport experience ever. Especially for EU country. Passport control incredibly slow. Over 100 people for one person/agent. Security worse. Unclear what needed to be separated. They took out camera. Incredibly slow at each step and incredibly inefficient. Arrived 3 hours before flight and almost missed the plane.

Je rentre dans Le parking avec un tiket à 12h57 après avoir déposé un ami ,je décide de me précipiter pour sortir mais je ne retrouve plus mon tiket.je me dirige à la sortie à 13h22 j'appelle l'assistance et une dame me dit d'aller dans le grand box et introduire ma carte grise dans un petit box ce que je fais pour sois disant la recherche ,ensuite j'appelle l'assistance qui me dit déjà que un tiket perdu c'est 100€ de forfait.
Si ça c'est pas de l'arnaque ou du vol qu'on me c'est quoi.
Tout ça pour soutirer de l'argent aux citoyens.
Au final j'ai cherché mon ticket et je l'ai retrouvé en payant 6,50€

SAS used to be part of Star Alliance, I thought connecting via Frankfurt, Munich and Hamburg was bad. Now I miss them, CDG is a complete mess. There are busses between all the terminals ???? WTF 😬 there are even busses between terminal the different sub terminals of 2 (2E, 2B, 2C, 2M and so on) ???

And everything is organised, with endless que’s!!!

Will REALLY recommend, and try my hardest to avoid CDG in the future 🥲 waste of time

Passport Control a nghtmare when travelling with children.
Staff unorganised, kept moving people to different queues, no idea what they were doing.
Rude and unhelpful.
It was a good job our flight ended up delayed or we would've missed it.
MINUS STARS

Going through passport control was an horrendous experience very far from international standards. A stewart directed us (EU nationals) to the non EU queue to “move faster”, we stood for an hour. 100 people for one booth.
After going through security, there is no option to have a breakfast. Only luxury shops and Exki where there was again a 45min queue. Two slow employee, taking their time. No sense of urgency anywhere at the airport. No sense of customer service anywhere.
Even at the Sheraton hotel located within the airport, we seem to be bothering hotel’s employee.
And then, when I wanted to send feedback on the CDG feedback page, guess what… you can’t submit feedback, error “you have taken a wrong turn”.
Yes I have certainly taken a wrong turn.

I would like to share my deep disappointment regarding the security control process at Charles de Gaulle Airport. Yesterday I lost almost an entire hour at the security checkpoint — not because of any issue with my belongings, but because every single item I carried was inspected in a painfully slow and inefficient manner.

Both of my laptops were removed from their cases, every cable and personal object was checked one by one, even my toiletries were opened and examined — all while maintaining a complete lack of courtesy or empathy from the staff.

I have travelled through many airports across Europe and beyond, and I have never seen such a combination of excessive zeal, disorganization, and poor customer treatment. It was an unprofessional, exhausting experience that left a very negative impression.

I truly hope this feedback helps improve the efficiency and human aspect of your security process. As for me, I will make every effort to avoid passing through Charles de Gaulle Airport again in the future.

Hard to believe that this airport and Air France has a high rating. After a flight was canceled the service was horrible as we had to stay overnight somewhere. Rebooking took hours and the option I got was worse.
Th airport itself is not that great compared to Schiphol etc: WiFi is bad or not working.

If I could give zero stars I would. Arrived at CDG Friday 17th October. Absolute nightmare. Left standing and queuing for over an hour to get from the plane to border control. It wasn’t as if they were doing finger printing or anything special, it was just the normal passport machine. Everyone with a European passport was moved to the front of the line and British passports etc had to wait. I queued nearly as long as I was in the air travelling from Edinburgh,

The airport appears to suffer from several issues. The first is it seems the airport has expanded by adding rather poorly air-conditioned or heated warehouse-construction outlying terminals with narrow gangways and some long, metal-roofed, non-air conditioned gangways that become absolute ovens in summer.
To access these terminals one must navigate a rather poorly signed, part-rail, part long walks, multiple (and I mean many) escalators, then line up for busses that lead to these terminals that are reached via singularly the most circuitous and lengthy bus rides of any airport I’ve flown through. Except perhaps Doha, but the latter’s because they’re building beautiful (read, not warehouse-style) new terminals and the busses are a temporary measure.

Secondly, it’s Paris. And staffed by Parisians, or Paris-proximal staff. They have a globally notorious *reputation as simultaneously rude, dismissive and arrogant. Personally, while at CDG, I’ve found this generally true to varying degrees for about 50% of staff, a serious problem with about 5%, and the rest OK to very helpful.
Unfortunately it only takes the operations and attitudes of the lousy 50% to tarnish the pleasant, helpful folks.

*I should add I am a very well seasoned traveller, observer of cultures, and have lived longer-term in 5 countries across four continents. I can discern intentionally rude, dismissive, abrupt and/or arrogant from differences in respective cultural norms. And at least at CDG - it’s unfortunately intentional in those ca. 50%

Not sure what CDG could do about the latter, if anything. But the airport could definitely use a major infrastructure overhaul. Particularly inter-, and intraday-terminal signage and transport.