Paris Aéroport Opiniones 

Charles de Gaulle airport was quite a nightmare. The self service machines , of which there were many, and the majority did not work. The passport contro, where the passport is entered manually, denied access, so told to queue again to wait for ONE person in control box. Took two hours to get to airside, Really felt like cattle being herded on a farm.

Frygteligt sikkerhedstjek, det rene kaos og de tog min lille saks, som er godkendt og som jeg altid rejser med

I wish to lodge a formal complaint regarding the appalling treatment I received at the security control of Charles de Gaulle Airport, Terminal 3, on August 18 at 11:45. The behavior I was subjected to was nothing short of humiliating and utterly unacceptable.
The security staff member acted with shocking rudeness and a complete lack of professionalism. In an aggressive manner, she threw away the liquids we were carrying in transparent bags, incessantly and unreasonably questioned me about my makeup, and rummaged disrespectfully through the belongings of my young child, my husband, and myself. Most outrageously, without any explanation or justification, she confiscated my child’s perfume in the most degrading and contemptuous way I have ever experienced at an airport.
The entire encounter left me feeling not protected, but rather harassed—as though we were being targeted and robbed under the guise of regulation. Such conduct is disgraceful for a facility of CDG’s stature.
That Charles de Gaulle Airport has been recognized by Skytrax as “Best European Airport” is beyond absurd. This experience alone undermines the credibility of such awards and casts serious doubt on their legitimacy.

Il n'y a plus de bornes électriques au PEF!

Une catastrophe à tous les niveaux ! Organisation, guichets sécurité insuffisants et accueil limite aimable, attente aux tapis bagages, sans parler de l'attente aux guichets d'immigration (peu staffés à l'arrivée des avions !)... J'ai honte à chaque fois que j'arrive ou pars d'un aéroport parisien !!! Quelle désorganisation !

I am extremely disappointed with Charles de Gaulle airport and AirFrance. Our passports and my driving license got stolen. We were in transit and not outside the airport when this happened. I also think it was the airport staff who did it but sadly I cannot prove it.

The police were helpful and kind but didn't look at the case further. Only gave us a police report and that's it. We reported the loss and after a few days the Lost and Found service said they found a pouch and were asking us to pay €48 to return it to us. They didn't take a pic of what they found. This doesn't look like FRANCE one of the richest countries in Europe.

We also interacted with extremely rude airport staff, who were trying to charge us for basically everything. I will avoid flying with AirFrance in future as I think they don't deserve our respect. If everyone would do this, they would change their behaviour for sure.

Thank you to the lovely staff that found our passports one man who handed them
In I wish I new his name he was so helpful and the lovely women who came and give us our passports back after being in such a panic

Security at the terminal is awful. No one seems to know what they are doing. Sent one then another. Told to collapse the pushchair then assemble it again. Absolute chaos. So many people trying to get items through for children. Really disappointed at the lack of communication as the airport seems to be modern and clean.

Anyone who has to transfer through this airport should be warned that two hours can be just enough time. I highly recommend AVOID ANY JOURNEY THROUGH THIS AIRPORT THAT DOES NOT ALLOW FOR AT LEAST TWO HOURS TRANSFER TIME, if you have to change terminals in between. Luckily I had just that and managed to get to my connection with 5 minutes to spare, meaning it took me almost two hours to transfer between terminals and find my new gate.

If I am being fair I think that flying from Paris directly would not be so bad as you would not need to use the insanely complex system to transfer terminals. For an airport of this size and the biggest in the country of France, I think it is a display of utterly disorganised links between terminals and terrible planning. They should hire people to try and think of a solution to this.

As a frequent traveller throughout Europe for work, I have never had so many issues as in this airport. This is not a one off case, every time I have flown through this airport over the past 7 years, the story is the same. Other countries in Europe have huge airports such as this one and do not have these issues. Maybe Paris should take a leaf out of someone else’s book and review the airport system.

The atmosphere in the airport is terrible, people miss flights on a regular basis because they think 1-2 hours is enough transfer time. Stress levels are extremely high, it lacks air conditioning and is extremely hot in the summer. The ventilation in general is terrible and a smell of cigarette smoke can often pass by you. Food prices are also very high and more water refill stations are needed.

To whom it May concern

I am writing to express my deep concern and distress regarding an incident that occurred at Charles de Gaulle Airport on 16/6/2025 at 4am. While I was seated and waiting, a security officer approached me with a dog and began questioning me. The dog was barking loudly towards me, which caused me significant distress due to my phobia of dogs.when I informed the officer about my autism and phobia, his response was dismissive and unprofessional. I felt belittled and humiliated by his behavior.
I request that the airport/security agency takes immediate action to ensure that passengers with disabilities and phobias are treated with respect and dignity. I would appreciate a formal apology and a review of the security protocols to prevent such incidents in the future.

Your Sincerely,
Laila R Rachni

I usually dont have issues at CDG, but today I had to wait for my flight in the gate D58. That place smells like an ashtray. It's disgusting and my rinitis got very bad. I've been in many airports and never had such disgusting experience in a gate before. I have ADHD and ASD and this things are highly annoying to me.

On the 18th of February 2025, I had a tough situation at this airport where I was not allowed to fly and had to turn back at the boarding gate. I met the kindest airport assistant in the world whose name was Aime and he literally showed me the love of God in being so patient with me, helpful and kind, going over and above the call of duty to ensure my matter was resolved until I was able to get back to a hotel which was the solution on that day. He left me feeling secure, pushing my wheelchair, collecting my bags and calming my child down who had lost the plot because of us being turned back. God bless you Aime. The world would be a much better place with more people like this working in customer service facing jobs. This turned a whole stressful negative experience caused by a medical situation into a positive one that leaves me with a smile every time I think of CDG airport!

30 min d’embouteillage pour faire les 800 derniers mètres avant d’accéder à Orly. Puis 1h d’attente au baggage dropoff car le tapis à bagage est « saturé » ! Comment est-ce possible d’avoir des infrastructures aussi inadaptées ?!

si on a voyagé un peu dans sa vie, on se rend compte que paris cdg est un aéroport dit de haut standing.

Aereoporto incommentabile, dopo un controllo bagagli inutile poichè eravamo di scalo arrivando dai territori francesi stessi (antille) durato quasi 1 ora perché tutti i passeggeri dei vari voli che erano solo di scalo avevano qualche succo di frutta/ bottiglia d'acqua o anche prodotti comprati al duty free (ma scioccamente non imbustati), siamo stati costretti a girare 30 minuti per arrivare al gate che ovviamente è lontanissimo essendo un aereoporto mal configurato. Volo in ritardo di 30 minuti per i troppi aerei in decollo. Gli aerei in partenza devono fare almeno 15 minuti di giro prima di arrivare alla pista quindi sono constantemente in ritardo.
All'andata era andata leggermente meglio, ovviamente in ritardo per i troppi voli che atterrano ci siamo catapultati dall'altra parte dell'aereoporto, fatto 2 controlli passaporti ma almeno niente controlli di sicurezza. In compenso le opzioni per mangiare erano molto limitate rispetto al terminal F in cui ci sono diverse scelte.
Molto puliti i bagni, un plauso alle signore delle pulizie, loro meritano 10.

aucunes indications de directions pour aller du terminal 2F au 2G, travaux au sein du terminal 2, manque cruellement d éclairage publique au niveau des voies de circulation, et panneaux d indications

Avoid this service at all costs. My experience was extremely disappointing and frustrating. When booking, the website was unclear about the time they were requesting, so I entered my flight departure time. The following day, I received a message from the driver, Mohammed, indicating that I could not call him, only text him due to "normal calls are very expensive".

While at the airport ready to depart, the driver texted me in a very rude way, indicating there was an issue with the arrival time. Despite multiple attempts on my part to clarify whether the new time would work for him, I received no response.

Upon arrival, the driver was not waiting at the gate as promised. I repeatedly texted him to confirm his location and whether he would pick me up, but he never responded. Left without any assurance, I had no choice but to make alternative arrangements.

Later, I received an email from Paris Aeroport stating I would be charged for a no-show. When I provided evidence of my unanswered messages, they claimed they couldn’t accommodate the time, which completely contradicted their earlier communication.

Save yourself the hassle—there are plenty of taxis available outside at competitive prices. This service is unreliable and poorly managed.

Travel back today from Disneyland paris , can honestly say security passport control all staff in bars restaurants duty free were so kind and courteous , one of the best airports I’ve been too, would 100% travel to Paris again and food is reasonably priced compared to other airports and delicious

Le personnel de Roissy CDG est tellement désagréable de tout les aéroports je n’ai jamais vu ça !!!!!

Harrowing and frankly disgusting experience. Passport control and security awful. Staff are shockingly rude! Screaming in people's faces.Food awful. Will NEVER visit France again. Completely and utterly put off. Not a whimper of politeness from anyone.