Parrot Supplies Opiniones 

Ordered over 12+ big parrot toys. The deals they had online was great especially for the quantity and quality. Cheapest place to buy parrot toys so far even cheaper than local pet shops. Not only that but fast delivery( 2 days ) and they even swapped some smaller items for bigger ones for the same price! Definitely recommend !

I bought from this company a java parrot stand, amongst many other items, when it arrived i rang them immediately to let them know it had arrived with a broken branch was snapped off yhe stand. Obviously i was very disappointed. They offered me to send it back. Which meant taking a gigantic box to the post office and repacking it. I asked them as i couldnt get it to the post office to send a courier to my address and asked to exchange. He said no i had to take it to the post office or keep it broken at same price . I could not get it to the post office so i suggested i keep it and i would reuse it but would he knock a little off as a good gesture. He refused and said no i already had it at a low price. He will just fix it up and resell. Said he had packaged it well and its never happened before!!! I said i paid your online price
for a intact item. I havent brokwn it it arrived this way! A credit note for £10 would have been fine. But his attitude was very poor and bad customer service. I said i was going ro buy the oklahoma cage from you but id think twice spending that much on a cage if i get no suitable help if it arrives broken. His attitude was we've sold them anyway! Having 3 parrots i would have been a good future customer. But repeat custom is not for him apparently! Wont be using again! Avoid.

Ordered a cage toys perches 1 of the perches was out of stock and replaced with 5 toys good communication will use from now on

I contacted the owner by phone i told him wjat I needed he call me everywhere word you can think off as he thought I was someone else.
All was recorded as it was a company call and now forward to trading standards and also a multi agency....

THIA MAN IS ABSOLUTELY HORRIBLE AND HORRIFIC HE SHOULD NOT HAVE ANIMALS (VERY POOR ADVICE) IT EAS MORE ABUSE....
Told me to have my birds wings cut
HE NEEDS TO BE CLOSEDDOWN..
what he advised me to do to my bird is disgusting

Invoice no. 2026-158 from Parrot-Supplies I ordered 7 different things on 30th July payed extra for express delivery. Today is 10th August and I have only received one of those seven items and all the 6 other items are missing. Contacted them many times and they keep blaming the delivery company. Not helping at all. Cannot trust them at all. Really bad customer service. I need my money back or the product I am not asking free from parrot supply I paid the money for the product I want to solve this problem asap .

Hello dear

Thank you for responding and I can understand
and I know I changed my first order of smaller cage to a bigger cage before you even planned to deliver. Your response states 3 packages sent by you and 2 delivered but you need to know the 2 of three package was both for the cage which I received but the missing 3rd package contained all supplements and toys. When I ordered items from you, you did mention you don’t have 2 of the supplements I wanted along with the other items that’s what I ordered with another supplier which I received in 2 days with no extra cost. However as your requirements I paid extra money for express delivery and till now there is no sign of the supplements or the toys I ordered from you.its already 10 days over now. If I am a seller I will take responsibility to make sure my customers receive the item as I am taking the money from them. I am not writing this review just for fun. It’s serious. I am very serious about it as it’s my money and I really wish you understood how important it is for me. So please take some responsibility and either make sure that my items are delivered to me or at least take the responsibility to admit that there has been some problem and refund my money back so I can go and buy things from somewhere else.
I can’t be waiting for another couple of weeks for your order.

Avoid at all costs i woudnt give 1 star if possible absolutely disgusting company with absolutely no customer skills.Plenty nice helpful parrot suppliers out there who appreciate you business dont waste your time expecting anything other than disappointment when placing an order here. BTW he tried to sell us a smaller cage no wonder his business is failing when he has such an awful attitude. The response was to my daughter and is absolute rubbish SCAMMER!!!!!!!

I have ordered 2 twist and lock parrot bowls as my too has suddenly decided to throw her food and water. Every time I go to retrieve the bowls ive attacked and bitten.
(I explained this to the owner)
I had called twice as no confirmation email had been sent. He would not even look for my order.
I asked if its next day delivery once dispatched (i paid express) he kept avoiding the question.
I said if the conformation was not received I would call the bank for fraud as he would not supply what is required by law.
He told me he is a busy man I said I was too but work for a charity ..... he went completely mad screaming about making money off birds ect
I jumped in and explained I give my time to the homeless and i would leave a review. He soon changed his tune but went on to tell me I was sad as only sad people leave reviews. He made me cry!
What an absolutely horrible man with no customer service skills i wont be giving him anymore of my money ever.
I will also take this further as no company should take there stress out on their customers

DO NOT ORDER FROM HERE! I spent hundreds of pounds on the cage, arrived very poor quality. They claim their own brand cages are very good quality but actually it is no where near good quality. The bars are bend with sharp edges, claiming it normal and it wont hurt the birds. The bar spacing doesnt match the description which is very important because smaller birds can fit through and get their heads stuck. Very poor customer service, they are very good at blaming the manufacturer, claiming all cages arrive like this and refuse to return because its not a faulty. Its you unsatisfied with the purchase. Imagine spending hundreds on a cage that is unusable for the parrot and cant get a return for the poor quality cage. They guy on the phone is unhelpful and will try everything to say its not their problem its yours. I had to consult citizen advice and legal letters to push for some answers. Never will i buy from here again. Northern parrots is much better.

Avoid at any cost. 🚫🚫🚫I wouldn't recommend this company to anyone. Horrible experience. Paid £8 for an express delivery. I recieved the goods over 2 weeks after placing the order. When I went to return the goods for a refund I were told that I will be paid only the amount for the goods with no £8 for the express delivery I paid to them plus additional £5 to sent the goods back to them. Discusting and rude behaviour going back n forth on the emails with them.

Where do I start? Terrible experience from start to finish. Lied to about the cage I wanted being in stock. Had to wait for them to get it in.
Arrived damaged beyond belief, every piece was bent and out of shape.
Hassle to get it collected for a refund.
And then hassle to actually receive the refund. I was spoken to with disrespect, called a liar and belittled.
Would not recommend this company at all. Definitely wished I had read the reviews before even thinking about placing an order!!!!

Can’t reply their reply but yet more lies!!
I sent pictures the same day of the damage and no we didn’t steal anything off the cage, how pathetic, I could have predicted you would say something along those lines.

Ordered a cage from here didn’t arrive although I had a delivery date and time.
Just been told they still have it at their shop and it’s not even left.
Terrible customer service
Asked for a refund and will never order from here again.
Just to clarify your lies
My order was placed on 30 th January and
I spoke to you on the phone on the 4th February after receiving a email from
The courier delivery 3rd February between 8am and 18.00 pm the day it was supposed to be delivered,about my order and was told it was on its way, you then sent an email saying you would contact the delivery company and find out where it was. The next call I made I was told it was still in your warehouse. YOU EXPLAIN THIS? Why would you say I will call the courier if you know it’s still in your warehouse. Lies.You then emailed me telling me it would be delivered Friday because the courier hadn’t even picked it up.
After reading other reviews about deliveries not turning up or being late this seems to be a common problem with you, so let’s not lay the blame on your customers and take accountability yourselfs

I am very happy with the service from this company. They replied to my emails promptly and talked to me on the phone on numerous occasions. They were always helpful and polite and I am over the moon with the cage I purchased.

Thank you Parrot supplies.

Placed an order yesterday , received a message to say payment failed however order said processing and my account was debited , so sent an email to check if everything was okay and got no response , sent another email asking again and low an behold 8 hours later I received a reply saying that Im obviously in a rush so they cancelled my order, who in today’s world isn’t in a rush , all I asked is if my order was all okay and instead got my order cancelled and refunded , now I need to find someone else to get the order delivered before Christmas,

I have bought items from this seller over a two year period, and they were always quite helpful.
This latest experience was not quite as straightforward, but I understand the items have now been sent out, so thank-you. They always used to send email order confirmation too, but not this time.
Hopefully the delayed dispatch was a one off, though because of my recent critical review, they do not want my custom again anyway.
I wish them well.

I have to say I was very worried reading these comments after putting a cage order in.
I had no trouble with delivery ordered Wednesday, here Friday morning to central Scotland.
I did have trouble ordering toys with the cage or to take the toy order and no confirmation email but email them and their email the next morning to confirm they had my order I think website might need an update but I'm very happy with my purchase and the time it took to get here was amazing the instructions are not great but with the Facebook pictures I got it built my bird is very happy and that's all that matters

Bought a parrot cage for my african grey and a selection of toys. They were very helpful and there wasn't anything you could ask for that they didn't have. When opening the cage I found the seed tray damaged rather badly, I sent photos to explain. The reply was " you must have done it yourself, either Treding on it or damaging it in transit myself" after a few phone calls they got very rood and told me not to come to the shop again as I was banned. Is this what you call customer service. Obviously I won't be going again.

I bought a large cage for my Macaw, the delivery was fast, but they didn't tell me it was coming today and there was no tracking number. Right now I'm very happy because my Macaw now has a cage that's twice the size of the old one. It was a lot of work to assemble it by myself but in the end I managed it... Thanks....

Couldn’t praise these guys enough. As a new parrot owner I needed advice and they took time to help explain absolutely everything even though they were very busy. There are so many options available cage wise and so many toys to pick from. This place is a parrot heaven and the staff there have so much experience and it shows. 10/10 for pricing, customer service and the care taken to help. I will be back very soon. Highly recommended.

This place is brilliant the guys are very helpful and very friendly the everything your parrot could want thank you lee

This place is just amazing. We found everything we needed for our parrot and would definitely recommend Parrot Supplies. The staff were very friendly and helped with anything we needed. This is where we will be coming for anything we need for our parrot.