My wife bought one of their candles. We regularly light candles in our bedroom. Safely on a holder, never a problem. I lit their candle, lay down on the bed and all was well for a while. Then I heard... Ver más
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Consulta las opiniones de los clientes
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragran... Ver más
La empresa ha respondido
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aro... Ver más
Easy online ordering and fast delivery. One thing I think should be considered is the amount of packaging used. Over the top and not necessary. Even after all the packaging the product box itself... Ver más
La empresa ha respondido
4,3
Excelente
122 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Swift service
Swift service, speedy delivery and constant updates about progress.
Just be aware there are taxes and duties raised by Fedex if you live outside of the UK.
3 de julio de 2026
Recommend
Delivery had missing items
Issue was resolved and the missing items have now been delivered 😊
Prompt service once acknowledged complaint.
Products great value for money and smell divine
7 de julio de 2026
Beautiful products
Beautiful products, packaging excellent my friends love their gifts when I pass on my purchases. Thank you.
6 de julio de 2026
Lovely smell.
Lovely smell.
Now have soft skin.
Easy ordering and delivery.
Great sales on at the moment.
6 de julio de 2026
I received my order within a day of…placing my order!
I received my order within a day of ordering it. I was surprised by the speed of the delivery! From London to Canada. 😊 Thank you
I am very pleased with the fragrances of the hand soaps I ordered.
2 de julio de 2026
Great price!Thank you!
4 de junio de 2026
Quick delivery good value
31 de mayo de 2026
Fast delivery genuine products nice…
Fast delivery genuine products nice packaging would 1000% recommend. Good price too!
26 de mayo de 2026
The delivery was insanely fast coming…
The delivery was insanely fast coming from England. I think I ordered it on Monday and got it by Thursday or Friday. Shipping was twice what the products cost but I love Pecksniff's so it's worth it.
2 de junio de 2026
I would love to give 5 stars because I…
I would love to give 5 stars because I love Pecksniff's soaps. However, my soap never arrived. Disappointing to spend so much on soap never to use it.
27 de abril de 2026
Respuesta de Pecksniff's
As stated on our website, shipping for international orders is 10-15 working days. This order was placed on 27th April, so as of today (12th May) that is 10 working days. If you haven’t received your order by 19th May, please contact us directly and we can advise. Thank you.
I received a gift set for Christmas
I received a gift set for Christmas, and liked the scents so much, I have ordered a few more. Great customer service too.
27 de abril de 2026
Lovely quality products with fast…
Lovely quality products with fast efficient service and delivery
26 de abril de 2026
Dazzled
Looked at the web site there was quite a lot of choice
I was spoilt for choice even with the items on sale.
The ordering was easy and delivery was super fast good value for money.
25 de abril de 2026
Beautiful products arrived in…
Beautiful products arrived in impeccable style. Excellent
24 de abril de 2026
I didn't directly buy from you but I…
I didn't directly buy from you but I got some of your scented candles from the liquidation store. I can see why they have them as not one of them smelt of anything.
It didn't make me want to buy any from you directly. if these were defect candles then you shouldn't let them sell them.
23 de abril de 2026
Opinión espontánea
Respuesta de Pecksniff's
Apologies for your experience, but as the candle was purchased from a third party, any issues need to be escalated with that company directly, as they ensure quality control of their own orders.
Delivered as promised
Delivered as promised, prompt and well packaged.
Would order again.
Good offers, too, a chance on a new fragrance in the sale-very good. Recommended
31 de marzo de 2026
Good in all aspects
Good in all aspects. High quality products. Excellent customer service. Safe delivery.
27 de marzo de 2026
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