My wife bought one of their candles. We regularly light candles in our bedroom. Safely on a holder, never a problem. I lit their candle, lay down on the bed and all was well for a while. Then I heard... Ver más
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Consulta las opiniones de los clientes
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragran... Ver más
La empresa ha respondido
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aro... Ver más
Easy online ordering and fast delivery. One thing I think should be considered is the amount of packaging used. Over the top and not necessary. Even after all the packaging the product box itself... Ver más
La empresa ha respondido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Arrived quickly and safely
Arrived quickly and safely, thanks to the great way the candles were packed and shipped.
Love the subtle smell that fills the room.
FABULOUSNESS, at the touch of a keypad
Ordered several sale items, at fabulous prices... & each and every one of them smell amazing, this company has provided me with many classically crafted perfumes over the years& never faultered on service or quality, if a gift is needed , I can rely on Pecksniffs to accommodate
Ginger and patchouli oil
As a personal choice I brought the ginger and patchouli fragrance oil and it’s a superb aroma in fact people have stopped me and asked what I’ve got on so I told them what it is and where to buy it from.
From ordering through to delivery it was very quick with excellent service all around.
I would recommend family, friends and anyone that asks which I’ve done.
Wasted journey 1 hour 40 mins as was shut but website said open
My wife and mother in law travelled 1 hour 40 mins round trip to find you were closed! Your website said you were open.
When they were there another couple turned up and they said this was the third time they had visited and found you shut!
If you were involved in a near death experience I will accept that but what is your excuse? Really not happy.
This IS NOT a duplicate. You have done NOTHING to resolve this at all even though you say below you have!
Brandon factory shop. Website for Brandon shop on google and facebook both said it was open.

Respuesta de Pecksniff's
I love all my soaps
quick and easy to order and received my order in a timely manner.

Respuesta de Pecksniff's
Excellent Quality Products and Great Containers
Their products are of excellent quality, and the containers are well designed and artistically attractive. The items appear exactly as shown online.

Respuesta de Pecksniff's
Arrived very safely to USA and my home
Arrived very safely to USA and my home, was extremely well packed and protected! Love the smell, texture of it, just wish shipping charges were cheaper….makes it harder to want to order more stuff! But products are great!

Respuesta de Pecksniff's
Lovely products
Delivery once received was fine. Website had a glitch and didn’t take my delivery address but customer service handle problem well Thank you

Respuesta de Pecksniff's
Fastest shipping on earth!
Fastest shipping on earth!! I love pecksniffs. Been using their handsoaps for years and loved the sandalwood and vanilla hand lotion. Great customer service too.
I still haven't received my order
I still haven't received my order. Now Fedex has asked for a translation of the invoice. Previously, they asked for a description of each item on the invoice, then they asked for the alcohol content percentage. This isn't even funny anymore. I really like your products, but I will never buy anything from your website again.

Respuesta de Pecksniff's
Ordered some products I had not tried…
Ordered some products I had not tried before. Nothing wrong with them, but they did not WOW me the way the Bathe Soak always does.
Great price and arrived quickly very…
Great price and arrived quickly very carefully packaged.
Very good products
Very good products, especially the body oil - maybe some different scents would be nice.
Effecient service, packaging and communication.
Happy with everything I have bought.
Very fast delivery well packed…
Very fast delivery well packed excellent products great value
Fabulous products
Fabulous products, excellent customer service - SO much appreciated. Thank you
Absolutely love these products and have…
Absolutely love these products and have recently bought a wide range of bath foams, handwashes and candles for myself and as presents. Beautifully presented and well wrapped. Although I didn't have the greatest experience with the delivery company, I was at least able to get through and speak with someone and they were helpful when I did ring to complain, that aside the products are lovely.
I love this company
I love this company ! it makes a refreshing change to have good customer service. I received a gift of bath soak for my birthday and loved it so i decided. to order more . the parcel arrived the next day well packed and good courier service. unfortunately one of the bottles got damaged in transit. I contacted customer service and they promptly sent me a replacement. it arrived the next day. so i would not hesitate to recommend Peck Sniffs to anyone who wants good value, good quality products and the most excellent customer service.
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