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Valorada con 5 estrellas sobre 5

It is rare to find a company that treats its customers so well. The property was accurately listed, very clean and comfortable, with all you need for a fab holiday. I must mention the welcome pack w... Ver más

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Valorada con 5 estrellas sobre 5

Stayed at Gwel Arvor in Port Isaac. We had previously stayed here in 2023, so already knew what to expect. A lovely property, and very much up to date. Absolutely ideal for large family gatherings.... Ver más

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Valorada con 5 estrellas sobre 5

Perfect Stays looked after us perfectly! Helping us find a the right rental property and ensuring that all our queries were answered, and constant good advice and recommendations during our stay a... Ver más

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Valorada con 5 estrellas sobre 5

Thanks to Perfect Stays for a seamless process with great communication. We really enjoyed our stay at Harbour Walk - it has plenty of space, is well furnished, two parking spaces are handy and only... Ver más

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Escrito por la empresa

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


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4,7

Excelente

TrustScore: 4.5 sobre 5

760 opiniones

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4,7

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77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A Perfect Stay in Cornwall with Perfect Stays

What a pleasure it was to rent a house via Perfect Stays. There was always someone friendly at the end of the phone (without having to wait in an endless call centre queue) who could answer all my queries, or over the email which were swiftly responded to. Nothing was too much trouble, from giving recommendations of local caterers, to arranging cleaners to come mid-stay to do a full laundry change when we had a changeover of guests. The house was clean, airy and even better than how it looked on the website! I would definitely rent a house via Perfect Stays again, no question.

13 de julio de 2024
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Respuesta de Perfect Stays

Dear Louise,

Wow, this is so lovely to read. Thank you so much for taking the time to leave us this review, our team are so pleased to hear you had a wonderful time.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Such a super week at The Hideout

Such a super week staying at The Hideout. Fantastic location with views to the beach. The property was comfortable, well presented with everything we needed. We made the most of the very cool games and cinema room and the lovely large cedar hot tub outside. All in all a really lovely property in a great location and Perfect Stays made sure that our week was such a success. We look forward to staying there again.

5 de julio de 2024
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Respuesta de Perfect Stays

Dear Sarah,

Our team are so pleased to hear you had a wonderful stay at The Hideout - the house is certainly very special. Thank you for your kind words about our team, it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Stunning Property with spectacular views

We had an amazing stay in this stunning accommodation with breathtaking views which hit you every time you entered! We were celebrating mums 80th birthday 🎂 Loved how the property had bedrooms downstairs allowing uninterrupted views to the living dinning and kitchen open plan areas. All the crockery and utensils were of a very high standard made cooking an effortless pleasure ☺️ we would love to return and will recommend to friends already shared across social media

18 de mayo de 2024
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Respuesta de Perfect Stays

Dear Jo,

We are so pleased to hear you and your family had a wonderful stay for such a special occasion.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Holiday at Endnovean House

Splendid House with wonderful views, the weather was much to be desired but it did not detract from the holiday too much. Perfect Stay staff were as usual very helpful with splendid customer service.

28 de junio de 2024
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Respuesta de Perfect Stays

Dear Carol,

Thank you so much for taking the time to leave us this review, we are so pleased to hear that you had a lovely time at Ednovean House. Thank you for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Wonderful week in Rocarrock

Outstanding house with spectacular views and access to both Porthcothan beach and the coastal path from the back garden. Roscarrock is stylish, light and beautifully equipped, including a great TV room for when the weather closes in.
Excellent and friendly communication from Perfect Stays both pre and during stay, including helpful activity suggestions for our small grandchildren. Really great (3 generation) family holiday and couldn't recommend more highly.

4 de julio de 2024
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Respuesta de Perfect Stays

Dear Catherine,

We are so pleased you enjoyed your stay at Roscarrock and we couldn't have described this wonderful home any better.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Wonderful - Harbour Walk Padstow

We had a really lovely stay at Harbour Walk in Padstow recently. The house is stylish and very well kitted out.
It was immaculately clean when we arrived and we were greeted with a lovely welcome hamper filled with local produce.
Living space suited our needs perfectly and the bedrooms were all comfortable and clean. The top floor bedroom with its separate lounge and tv area was great.
Harbour Walk is a hop and a skip from Padstow harbour and yet quiet and relaxing.
The location allows you to choose whether you want to eat in or dine out - and as you can imagine there’s a lot of choice locally.
I would recommend making reservations before you arrive as some of the more popular places get booked up quickly.
Tips from us would be to take note of the size of the parking spaces available. They really are only suitable for medium sized cars, but the local long stay car park is located close by, accessed via some stone steps.
Go online if you want to book a week’s permit. It’s cheaper and not available at the car park pay station.
The Perfect Stays concierge team were wonderful. Always on the end of the phone and extremely helpful. It’s an excellent service and one we really appreciated.
We’ll probably book Harbour Walk again and will definitely use Perfect Stays in the future.

22 de junio de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear CB,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear you had a wonderful time at Harbour Walk. We'd also like to thank you for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Luxury holiday stay

Lovely Company to deal with. Beautiful house with every comfort catered for and incredibly well equipped. A free Concierge service is an added bonus. Really was a Perfect Stay!

21 de junio de 2024
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Respuesta de Perfect Stays

Dear Catherine,

Thank you so much for taking the time to leave us this review. Our team are delighted to hear you had a wonderful time.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Shorebreak at Constantine. A Gem.

We had the most amazing stay at Shorebreak in Constantine Bay.
The property was to die for, absolutely incredible. 5 star plus.
The concierge staff, Meghan, Lindsay, and Wendy, were all so friendly and helpful. They made it so easy to enjoy our holiday.
Also thanks to the Management Company who were also incredibly accommodationg.
Just a wonderful holiday.

16 de junio de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Richard,

Wow, this is so lovely to hear. Our team are so pleased that you had a wonderful time at Shorebreak.

Thank you so much for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Gwel Arvor

A truly wonderful holiday at Gwel Arvor. The property exceeded expectation on all levels & would love to return in the future.

14 de junio de 2024
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Respuesta de Perfect Stays

Dear Jacob,

Thank you for taking the time to leave us this review. We are so pleased to hear you enjoyed your stay at Gwel Arvor.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Pentyak


We were delighted by the property, the view, and the family-friendly aspect of the place, especially the slide!

8 de junio de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Suzanna,

Our team are so pleased to hear you and your family had a lovely time at Pentyak.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

As magical as ever.

As magical as ever.
Once again our family holiday at the Yellow Cottage was memorable and very special. On arrival the cottage was spotless and clean - special thanks to the hardworking housekeeping team - with a massive local produce welcome hamper.
With the beach a stones throw away and the South West Coast path on the doorstep who could wish for more. We will return next year and have been staying at the Yellow Cottage (including the Old Yellow Cottage) for over 25 years and it still retains its magic.

14 de junio de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Lesley,

Thank you for taking the time to leave us this review. Our team are so pleased to hear you had another wonderful stay at The Yellow Cottage. It certainly is a very special home.

Thank you again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 4 estrellas sobre 5

Cornerways marketed by Perfect Stays is a modern elevated 4 bedroom house with excellent views of St Mawes & the Fal estuary from its 1st floor master bedroom, lounge & verandah. Perfect for 2

The property was clean, practical and had all that’s necessary for a coastal holiday - dog friendly too

1 de junio de 2024
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Respuesta de Perfect Stays

Dear Russ,

Our team are so pleased to hear you had a lovely time and Cornerways.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Fabulous stay in St Merryn

I found booking and customer service excellent from this company, they appear genuinely committed to your having a great stay…..and we did! We stayed at Fairskies St Merryn which was a perfect location for Harlyn Bay and Constantine. Lovely eateries, obligatory seaside fish and chip shop and a bakery a couple of minutes walk. The house has views of open fields to the back and was beautifully clean, comfortable and so well equipped it was unbelievable! The food hamper had delicious local goods, especially the cheeses from padstow farm shop where we restocked. Do not hesitate to book with this company, it was perfect!

1 de junio de 2024
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Respuesta de Perfect Stays

Dear Emma,

Thank you for taking the time to leave us this review. We are so pleased to hear that you had a wonderful time at Fair Skies. We agree - the Seven Bays is a great spot to explore.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Headlands - a Cornish treasure

Headlands is a wonderful property in a glorious setting with sensational views over Mawgan Porth bay. We we were there as 6 adults for a family break. The house is fabulous, very well equipped, dog friendly with a 5 minute walk to a dog friendly beach. A fabulous welcome pack of local produce was waiting for us and the house was wonderfully clean. It’s a great location to explore odd row and the surrounds and some great bars and restaurants in Mawgan porth. The perfect stays concierge service helped organise a dog sitter for us and were very efficient. Great house great location and cannot recommend the House and perfect stays strongly enough .

30 de mayo de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Jonathan,

We are so pleased to hear that you and your family had a wonderful time at Headlands in Mawgan Porth.

Thank you for your kind words about our team – it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Stayed at the wonderful Baobab Padstow

Stayed at the wonderful Baobab Padstow. Accommodation was excellent, wonderful kitchen with its own walk in pantry, all bedrooms had their own outside patios/balcony. The views from the the main patio across the back is awesome, along with the Heated Swimming Pool added to the experience.

25 de mayo de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Sandra,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear you enjoyed your stay at The Baobab. It’s such a special place and the views over the Camel Estuary are very special.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Great for families with dogs who love beaches

We love Perfect Stays home and have stayed in many of your properties. We especially love the location, the superb quality and taste of furnishing, and how they cater well for extended family groups with kids and dogs!

31 de mayo de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Betsy,

We are delighted to hear that you enjoyed your stay with us and that you and your family had a wonderful time.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Beautiful Coverack

We spent a fabulous week in Coverack, a delightful fishing village near Lizard. The house is absolutely stunning with superb sea views - very spacious, well equipped and maintained. Being a 3 generational family with little ones the utility room was especially handy and once the little ones were asleep the hot tub came into its own. The team at Perfect Stays went above and beyond to make sure we had the best time, answering every question and making sure we had everything we could possibly want. The Bay, the Lighthouse and Paris House are definitely worth a visit and are all within a few minutes stroll along the beach front, as are the local shops, selling everything from kiddies wetsuits to delicious pasties. We can’t wait to return.

23 de mayo de 2024
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Respuesta de Perfect Stays

Dear Karen,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear that you had a wonderful stay in Coverack. We would also like to thank you for your kind words about our team – they mean a lot to us.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 2 estrellas sobre 5

Cottage in Fowey


So - we have left Lantic Barn and I now have a moment to set down the faults that have made our holiday home disappointing.

On arrival, the sitting room floor was filthy. No one had hoovered under the sofas - the mounds of dust and hair spread across the rug - and our toddler granddaughter, trying to play, kept coming to ask for her hands to be cleaned. Horrible! My daughter in law and I spent an hour dusting and cleaning that room, removing sticky brown blobs and copious hair and dust. We were offered a repeat clean but that’s no use: the job should be done properly from the start.

The master bedroom floor had a generous dusting of glass from where a poorly hung picture had dropped off the wall before our arrival. Shoe free only works when the floor is safe.

The plug in the upstairs bathroom basin doesn’t work and the loo seat in the bathroom by the front door is loose. The property manager promised that these issues would be dealt with on Tuesday - no one came.

The upstairs bedrooms were not provided with bath sheets as advertised - bath towels only. We would have brought our own bath sheets and wished we had done so.

The property was, when we booked it, advertised as providing a travel cot, high chair and two stair gates. Neither stair gate was functional. That made it impossible to use an upstairs room for our toddler. Either advertise that the property is unsuitable for children or provide functional kit.

The fridge is far too small for a property advertised as sleeping ten. We had to use a cool box and freezer blocks to try to keep food safe. It didn’t help that one fridge shelf was cracked and unusable. That shelf was collected but no new shelf was provided.

Wi if does not function upstairs- the property needs a booster.

The non- functional tablet for check-in was the least of our issues, tho it was interesting to note that the PDF file sent by Perfect Stays refers to a storage box for garden cushions in the garden. There is no such box. The cushions have to take their chances!

The property does not have full sets of most glasses and no side plates or reasonably sized glasses for water.

We have taken holiday homes all over the UK and, indeed, all over the world. This property is a three star (out of five) at best. The pool could have been a redeeming feature but the crunchy layer of dead insects on the bottom was a bit off putting.

One positive, the property manager did swap a very hot duvet for a 4.5 tog when requested.

All in all, we would not recommend this property and would hesitate to recommend Perfect Stays on the basis of our experience.

17 de mayo de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear A Clarke,

Thank you for sharing your feedback about your stay. We're extremely disappointed to hear you experienced some housekeeping and maintenance issues at the property as this isn’t the experience we'd want for any of our guests. Please know that ourselves and the property owner take the quality of our guest experience very seriously, and have discussed your comments with the owner’s property management company.

We’re very sorry to hear that the property hadn’t been cleaned to our usual high standards, and especially so about the broken picture frame. We understand that you reported some initial concerns on arrival, and that the owner’s property manager responded promptly with an offer to carry out a refresh clean. However, you confirmed that you didn’t wish to be disturbed during your holiday and so this wasn’t able to go ahead. When our Guest Coordination team reached out part-way through your stay with another offer of help, they were reminded that you’d prefer not to be disturbed, and so respected your wishes. Our mid-stay call service is one that we pride ourselves on offering all our guests to make sure they’re enjoying their stay, so it was frustrating to have this turned away when we got in touch.

That said, it’s reassuring to know that someone from the owner’s property management team was later able to attend the property to collect the unfortunate broken picture frame and inspect the maintenance points you raised. The housekeeping team hope you appreciated the wine and chocolates delivered to you as a goodwill gesture in acknowledgement of the issues, and we sincerely apologise that the house wasn’t initially cleaned to a high enough standard. Going forward, the owner’s housekeeping team will be particularly mindful of areas like under the sofas, to avoid this first impression happening again.

With regards to the stairgates, we’re sorry that these were problematic for you, as we fully understand that these are an important piece of equipment when holidaying with young guests. After having the issue brought to their attention, the owner’s property manager has since confirmed the equipment has been thoroughly inspected and found to be functional, which we hope is reassuring to hear. In terms of towels, bath sheets are indeed provided as standard across all properties on our portfolio. In this instance, the owner’s housekeeping team have passed on that this was a regrettable oversight on their part, and one that will be closely monitored going forward. Please be reassured that had the team been made aware during your holiday, they would have provided the correct sized towels to ensure your comfort.

The property owner wishes to thank you for your constructive feedback about the fridge, which they think to be a pertinent point. Therefore, as part of their ongoing property enhancements, they plan to install a larger one, plus a suitable storage box for the outdoor cushions. The reference to the cushion storage box has since been removed from the guest information until it’s been suitably addressed by the property owner. We were surprised but sorry to hear your feedback concerning the Wi-Fi, as it’s not something the team have received comments on in the past. However, this will be closely monitored, and additional boosters provided if necessary.

The owner’s property management team notes your comments about the pool and wishes to reassure you that it’s subject to a professional clean and full service before each set of guests arrive. It’s recommended that when not in use, the pool cover is kept in place to avoid debris getting into the water, and a net is provided for guests to make use of if needed. Nevertheless, we’re very sorry to hear you felt it wasn’t cleaned to a good standard during your stay, and your feedback has been taken seriously by the relevant teams.

We sincerely hope that despite your feedback, you were able to enjoy some family time in Cornwall.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Fantastic family holiday at Trewhella

We stayed at Trewhella in Crantock for a week (7 adults, 3 children and 3 dogs) and we had an absolute blast. The location is fantastic; short walk to the beach and even shorter walk to the 2 pubs. The village has a real buzz about it, everyone very friendly and both pubs had live music on throughout the week. The Jam Jar pizzas are also a must!

The property itself was perfect. We loved the hot tub and outside space. Beds were comfortable and ample bathrooms for a bigger group.

The staff at Perfect Stays were great throughout. Responses were always quick and nothing was too much.

Overall a great holiday enjoyed by all, we will definitely be returning.

18 de mayo de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Bethany,

Our team are so pleased to hear that you had a wonderful time at Trewhella. We agree – Crantock is certainly one of our favourite destinations.

Thank you so much for your kind words about our team – it really means a lot to us.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 5 estrellas sobre 5

Lovely house and garden in a great area…

Lovely house and garden in a great area so close to the sea. We went to the beach daily and sometimes sat in the cafe, once had breakfast there, all excellent. Beds super comfortable, kitchen amazing to cook in especially as my grown up sons and their wives came on this trip and we all cooked together and sat at the huge table and chatted for hours. My only two bug bears were the garden wasn't secure enough for my mini dachshund, one of the reasons I had picked this property was because it mentions enclosed garden but on arrival the info about it said it wasn't actually secure and best to keep dogs on lead just in case, which was a big disappointment but obviously didn't ruin the holiday. And secondly we found the sofa and chair plus the long bench in the kitchen not at all comfortable (bench not big enough for grown up bottoms really and sofa and chair were low at the back so no support for necks) which was a disappointment as my mum has mobility issues and couldn't climb up the stairs into the TV room where the huge corner comfy sofa was.

17 de mayo de 2024
Opinión espontánea
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Respuesta de Perfect Stays

Dear Sarah,

Thank you for taking the time to leave us this review – our team are so pleased to hear that you had a lovely stay.

We appreciate your feedback regarding the garden and furniture. We maintain very high standards across all our properties so we’re sorry that they weren’t met on this occasion. Please know that your comments have been passed onto the wider team and will be addressed.

Thank you again for passing on your feedback. We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

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