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Valorada con 5 estrellas sobre 5

It is rare to find a company that treats its customers so well. The property was accurately listed, very clean and comfortable, with all you need for a fab holiday. I must mention the welcome pack w... Ver más

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Valorada con 5 estrellas sobre 5

Stayed at Gwel Arvor in Port Isaac. We had previously stayed here in 2023, so already knew what to expect. A lovely property, and very much up to date. Absolutely ideal for large family gatherings.... Ver más

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Valorada con 5 estrellas sobre 5

Perfect Stays looked after us perfectly! Helping us find a the right rental property and ensuring that all our queries were answered, and constant good advice and recommendations during our stay a... Ver más

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Valorada con 5 estrellas sobre 5

Thanks to Perfect Stays for a seamless process with great communication. We really enjoyed our stay at Harbour Walk - it has plenty of space, is well furnished, two parking spaces are handy and only... Ver más

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Información sobre la empresa

  1. Alquiler de vacaciones

Escrito por la empresa

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


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4,7

Excelente

TrustScore: 4.5 sobre 5

760 opiniones

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4,7

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(760)

77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you for a 'Perfect Stay'

This was our first time using Perfect Stays and we weren't disappointed. From the first contact to the last everyone was really helpful and knowledgeable about the properties. We stayed at Daymarker near Fowey. Beautiful Property, very comfortable and well equipped with fabulous views from upstairs towards the coast. We appreciated the welcome hamper which was full of local goodies. The location was great, just off the road but far enough to be quiet and we didn't hear the traffic at all and couldn't see the road from the property. It was also possible to walk in the fields surrounding the property. We had a lovely relaxing week exploring the area and walking the coast path but it was always good to return to Daymarker and to make use of the outdoor pool, even on the wettest day!

27 de septiembre de 2024
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Respuesta de Perfect Stays

Dear Vivienne,

Thank you for taking the time to leave us this review. We are so pleased to hear you had a wonderful stay at Daymarker. It sounds like you made the most of exploring the local area while in Cornwall too!

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

We had a fantastic stay at Ria Reach

We had a fantastic stay at Ria Reach. It has stunning views and everything we needed for our 1 week stay. It is located. Lose to Fowey which has some great restaurants.

28 de septiembre de 2024
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Respuesta de Perfect Stays

Dear Ian,

Thanks for taking the time to leave us this review - we're delighted to hear about your week's stay at Ria Reach, and that you had a good time exploring the local area. We hope to welcome you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

A place to relax

Compass Point is a beautiful spacious house in a stunning location. The house has been designed to make the most of the views wherever possible. There is plenty of space for everyone to spread out inside and out. Lying in the hot tub gazing at the views is a memory that will stay with us always.
Detailed and personal communication from Perfect Stays as always!

26 de septiembre de 2024
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Respuesta de Perfect Stays

Dear Judith,

Our team are thrilled to hear about your time at Compass Point - it sounds like you had a great holiday. As always, we really appreciate your feedback and look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

We had a brilliant stay in Samphire…

We had a brilliant stay in Samphire house. Fantastic location..close to beach, farm shop etc. the house was immaculate. Very spacious. Amazingly equipped. No detail was forgotten.. plenty of constant hot water. Masses of cupboards amd hangers ! A great shoes ho,der at front door. All these added to make our stay perfect. The team at Perfect Stay were always available amd happy to answer any queries.

20 de septiembre de 2024
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Respuesta de Perfect Stays

Dear Teresa,

We are delighted to hear you enjoyed your time at Samphire. It certainly is a great bolthole for beach lovers. Thank you for taking the time to leave us this review and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Fantastic stay at Treyarnon View

Wow, what a beautiful house treyarnon view is. A fabulous location with stunning views and only a 15 minute walk to our favourite beach.
The house was very clean and so well equipped there wasn’t anything else we could have wished for, the only thing I would say is it would be great to know on the info amenities that are already there - for example hairdryer, kitchen roll, washing up liquid etc, it would save asking or ordering on the food shop for future customers.
The house offers plenty to do on rainy days with the games room and hot tub, with so much space that you aren’t on top of one another.
Overall a fantastic house, we would definitely stay again in the future.
Thank you Perfect stays team.

7 de septiembre de 2024
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Respuesta de Perfect Stays

Dear Beth,

Our team are so pleased to hear you had a wonderful stay at Treyarnon View. Thank you for taking the time to leave us this review and we look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Perfect Stays

We had an amazing holiday in a beautiful house. Lovely views, easy access to the beach, ticked every one of our boxes. We found Perfect Stays excellent to deal with, the booking was easy and everyone I spoke to was very polite, helpful and friendly. The check-in procedure was extremely efficient and the welcome basket was much appreciated. We would have no hesitation in booking through them again and we hope to be able to book the same house again.

22 de agosto de 2024
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Respuesta de Perfect Stays

Dear Anne,

Thank you for taking the time to leave us this lovely review following your stay with us. Our team are so pleased to hear you had a great holiday and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Fair Skies St Merryn

Fair Skies is a beautiful property with a real wow factor. Located in the lovely small village of St. Merryn it is located on the main road in a set back plot. It is beautifully appointed and furnished throughout to a really high standard and had everything we could need to make the stay incredibly relaxing. It has a huge drive for plenty of cars and a massive garden that the dogs loved. The three living areas meant we could enjoy them for quite time, gaming and socialising. Lots of facilities in the village which was a short walk from the house and was perfect for the type of break we wanted. We will certainly be back.

6 de agosto de 2024
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Respuesta de Perfect Stays

Dear ST,

Thank you for taking the time to leave us this review. Our team are so pleased to hear you had a wonderful stay at Fair Skies - it certainly is an extra special home.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Perfect family holiday in Poldhu

Perfect stays were a brilliant company to deal with and extremely responsive and helpful when we needed them.
We had a wonderful stay at Poldhu as a wider family of 6 adults a baby and a dog. The house was beautiful and in a fantastic location with easy access to the expansive beach.
We played golf on the nearby pristine course, hired bikes and ventured along the Camel trail and also experienced a local kayaking trip.
The holiday was just perfect and it was wonderful on an evening to relax outside in the garden and sit in the hot tub watching the sun set.

1 de agosto de 2024
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Respuesta de Perfect Stays

Dear Barbara,

A week spent playing golf, kayaking and relaxing in the garden sounds perfect. We are so pleased to hear you had a wonderful time during your stay at Poldhu.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Shun Lee - A Perfect Stay

Our stay at Shun Lee, St Ives, Cornwall was without a doubt one of the best holidays my family of 12 have experienced. From start to finish we were assisted by a team of friendly people who made our stay easy so that we could get on with our wonderful holiday. The history of the beautiful house is intriguing enough but for our large family there was lots of room and facilities to enjoy precious time together. With its magnificent panoramic views it was like living in a luxury hotel whilst being left alone to take it all in. Thank you Perfect Stays.

9 de agosto de 2024
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Respuesta de Perfect Stays

Dear Christopher,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear that you and your family had a wonderful time at Shun Lee.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Exceptional customer service and…

Exceptional customer service and support, both before, during and after our stay. The 'concierge' service was a blessing, finding us amazing dinner spots and a sourcing a delicious, personalised birthday cake. Our holiday home was beautifully presented and in a perfect location. Would definitely recommend and we are already planning our next holiday!

15 de agosto de 2024
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Respuesta de Perfect Stays

Dear Jane,

This has been lovely to read. Thank you so much for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Excellent from Booking to departure

Excellent from Booking to departure! Lovely property with everything you could possibly need, well equipped, modern and clean. Loved evenings relaxing in the upstairs room and the sociable downstairs living space. Great use of the outdoor space for sun at different times of day. Would highly recommend for large families where space is a must!

9 de agosto de 2024
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Respuesta de Perfect Stays

Dear Richard,

Thanks so much for taking the time to leave us this review. The team are pleased to hear you and your family had a lovely stay and were able to make the most of the sunshine.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Our second visit to Prennek…

This was our second visit to Prennek House and once again the house and area exceeded our expectations. The house was immaculate with everything super clean. The welcome hamper was amazing and very welcome. The one feature we all really liked was the warm outdoor shower which was fantastic for rinsing off under after a body boarding session at Mawgan Porth. We will definitely visit again.

2 de agosto de 2024
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Respuesta de Perfect Stays

Dear Gavin,

A week spent bodyboarding in Mawgan Porth sounds fantastic and even better from the comfort of Prennek House! Thank you for taking the time to leave us this review and we'll look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Fantastic week in Harlyn Bay

Fantastic week staying at Lizard in Harlyn Bay and made all the better by the great service from the team at Perfect Stays. I wouldn't hesitate to recommend and will be rebooking for next year.

3 de agosto de 2024
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Respuesta de Perfect Stays

Dear DG,

Thank you for taking the time to leave us this lovely review following your stay at Lizard - we're so pleased to hear you enjoyed your time in Harlyn Bay and we look forward to welcoming you back next year!

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Gorgeous week away in Cornerways

Booked a week at Cornerways in St Mawes with Perfect Stays having very little knowledge of what to expect.
But if you are after a completely relaxing break then this is for you.
St Mawes is a 5min walk from cornerways but the sea and boats can be seen from the front room and terrace. The weather was perfect and the terrace was used a lot. A real sun trap. A clean and comfortable house ideal for unwinding. And Perfect Stays were brilliant in making sure we were happy.

27 de julio de 2024
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Respuesta de Perfect Stays

Dear Julie,

This has been lovely to read today, thank you so much for taking the time to share your experience at Cornerways with us - we agree, it's a beautiful home with stunning views!

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 4 estrellas sobre 5

A wonderful time had by all

Our first time using Perfect Stays for our weeks holiday staying at Poldhu, Harlyn Bay. We really enjoyed our stay, the location is perfect for the beach. The house is very well set up and worked perfectly with 3 teenagers who enjoyed the hot-tub and exploring the beach. The welcome hamper was a delight and the kitchen was well stocked with everything you need. We used the BBQ one evening and all the kit was there. We hope to return again soon and definitely lucked out with the weather 7 brilliantly sunny days, what more could you ask for.

25 de julio de 2024
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Respuesta de Perfect Stays

Dear Karen,

Thank you for taking the time to leave us this review. We are so pleased to hear you and your family had a lovely stay at Poldhu and that you could make the most of the sunny weather.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Roscarrock July 2024

Roscarrock is an incredible house in a beautiful location overlooking Porthcothan Bay. We were a family group of 13 and 2 dogs. The high end furnishings and abundance of space was just perfect for us. We had a private chef recommended by Perfect Stays who produced a wonderful 5 course taster menu.

It really was a perfect stay for us and we all want to return to Roscarrock.

25 de julio de 2024
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Respuesta de Perfect Stays

Dear Andy,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear you and your family had a wonderful stay at Roscarrock.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Stunning holiday home with incredible views

We absolutely loved the holiday home. Everything worked so well for our family. Beachfront is such an amazing home, the kitchen was well equipped, the bedrooms were lovely, the bedding superb and the lounge was just perfect, very specious (ideal for our family with two little ones)and of course breathtaking views! We did not except that! Watching sunsets whilst having dinner with a glass of wine and admiring surfers enjoying the sea in the morning was just so lovely! I can’t tell you how many times we said ‘wow’ including my two year old :) the children loved playing in the front garden before their bedtime too! The beach was so close so it was super easy to go there with the children (and all beach equipment!). A nice cafe with yummy food and ice cream on the beach was just a bonus. Lindsay from Concierge team was incredibly helpful with all holiday preparations too!

We just loved it and already booked with Perfect Stays for our next holiday, thank you so much!

14 de junio de 2024
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Respuesta de Perfect Stays

Dear Mal,

Thank you so much for taking the time to leave us this review. Our team are delighted to hear that you and your family had a wonderful holiday at Beachfront - it sounds perfect.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Valorada con 1 estrellas sobre 5

Terrible Place. Eden. Downderry

This is a terrible place managed by two very poor companies.
You can’t check in until 4:30pm on the Saturday you arrive, you then have to unload your luggage, get orientated in the house and you have 30 minutes to identify any major issues as the property management company closes at 5pm for the weekend.
We had a major issue and it spoilt the holiday.
The house is designed with large panoramic glass doors in the lounge, obviously to take advantage of the views of the ocean. Unfortunately the owners have not provided blinds or curtains or any windows so you are sitting in a greenhouse. It is absolutely boiling hot.
The doors will open but there are no latches on them so when there is a breeze they either slam shut or open into the glass terrace fence.
We felt we needed to raise this as a problem.
We found this out shortly after arriving but after 5pm. We telephoned the Out of Hours number as information provided said a Senior Manager would be on duty to resolve issues. The person who answered the telephone wasn’t a Senior Manager and said no Senior Managers were available and I would have to ring back on Monday.
I dread to think what we would have done if we had an emergency like a fire.
As it happens someone did ring me back later that evening and they suggested we use the tea towels to wedge the doors open and someone would visit the property early in the week and replace the tea towels. !!!
Can you image our thoughts….Cornwall is a long drive from most of the UK, you have arrived and managed to get your luggage into the property, you have paid in excess of £5500 per week for a supposed luxury property and you are then told to wedge the doors open with tea towels.
Perfect Stays telephoned me on Monday and said someone from the Property Management Company would visit us on Tuesday to discuss the issues and see what they could do to help.
NO ONE TURNED UP.
When we were unloading our luggage we both slipped on the rug in the hallway. We checked the rug and it did have anti slip patches but they were old and worn out.
The rugs in the lounge and main bedroom are also old and had corners rolled up.
There are large cobwebs above the doors in the lounge.
Obviously the house is not cleaned very well and furnishings and fittings not checked regularly for wear and tear.
When the sun is setting it streams through the lounge doors ( owing to there being no blinds or curtains) and completely blinds the TV, making it unwatchable.
All in all the lounge area is a disaster and not really livable during the summer.
There are three manuals provided for Health and Safety of the pool, all written in Mr Corporate Speak language, talking of Method Statements, Risk Assessments etc, obviously to cover the owners from being sued, but there are no instructions on HOW TO USE THE POOL.
There is a large heavy square thing lying on the pool cover. What do you do with this when the pool cover is rolled back.
No instructions where the switch is to heat the pool before use, no instructions if you actually need to heat the pool before use, no instructions to where the switch is for the resistance, is it in the kitchen, is it on the wall or floor next to pool, nothing.?
You may know where to find these things if you have used a resistance pool before but if you haven’t then..tough.
The owners are either very mean or the property management company are doing a terrible job.
The bottles of toilet cleaner in both the main bathrooms only had one application left in the bottle. The aerosol of hand cream left as a token gesture in the second bathroom was totally empty.
Other places we have stayed at have provided luxury soaps, conditioners, shampoo etc.
These things which may be quite minor in themselves but lead me to believe the house is run as cheaply as possible, not maintained or cleaned to a sufficient standard when customers are paying more than £5500 for a week.
The Wednesday, Thursday and Friday of our trip were fine sunny days so we visited the local area but we had to stay away from the property until well after sundown owing to the heat and the uncomfortableness in the lounge . Even returning to the property well after 8pm the room was unbearable.
The week was spoilt by the poor state of a supposed luxury property and general standards we wouldn’t expect.
All of these issues have been raised with Perfect Stays and although they have responded, albeit in a lengthy response, it was basically “thank you for your comments, they have been noted”
I certainly would not recommend this property as there are far better quality and vastly cheaper properties to rent from other companies.

6 de julio de 2024
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Respuesta de Perfect Stays

Dear Bill,

Thank you for sharing your feedback about your stay. We’re very sorry to hear you experienced some housekeeping and maintenance issues at Eden. We take the quality of our properties and the enjoyment of all of our guests very seriously, so it’s disappointing that this wasn’t your experience.

We’d firstly like to reassure you that all our properties have access to a dedicated property manager 24 hours a day to help in emergency situations. Whilst we acknowledge your initial frustrations, it’s reassuring that you were able to speak to the owner’s property management company on your first evening to organise an interim solution. When we first contacted the owner’s property management company to raise the issue with the doors, we were assured that a member of the team would visit the property to rectify the problem. We were disappointed to hear the next day that due to staff shortages, the visit hadn’t taken place, however, a call to you from the property manager was scheduled instead. We had been hopeful that all at this stage was well and being managed between yourself and the property manager direct, so we apologise if that wasn’t the case.

We appreciate your feedback about the blinds, curtains and rugs. We were surprised but sorry to hear your comments as it’s not something the team have received similar feedback on in the past. We understand that new air conditioning units were recently installed to keep the room cool, so it’s disappointing to hear that these didn’t provide sufficient cooling during your stay. However, please know that a solution to the issue you’ve raised is being explored and will be closely monitored going forward.

We’re sorry to hear you had difficulty with the resistance pool. We do provide detailed instructions on the pool’s use on the Guest Information Tablet at the property, so we can only apologise if you didn’t find this information. Had you made us aware of this issue, a member of our team would have been happy to provide you with assistance. We will, however, review the placement of the pool instructions to ensure this is clear for guests going forward.

The owner’s property management team are very disappointed that you feel there were some shortfalls in relation to the housekeeping. As above, this isn’t feedback that has been mentioned to us previously. The team takes great pride in carrying out a professional clean during each changeover, and had you made us aware of your disappointment at the time, they would have been more than happy to address any areas of concern. With this said, the owner’s housekeeping team have taken on board your feedback and will be additionally mindful of the areas you’ve mentioned going forward.

Thank you again for providing us with your comments. We sincerely hope that despite your feedback, you were able to enjoy some quality time in Cornwall.

Best wishes,
Perfect Stays

Valorada con 5 estrellas sobre 5

Waders

What a fabulous week! Despite the weather, Waders was perfect for celebrating a 70th, 40th and just all being together as a family. The grandchildren loved the garden and playing hide and seek in all the bedrooms downstairs! The Concierge service was excellent from Perfect Stays and through them we found Craig, our chef for the evening, who cooked up a delicious meal in the lovely kitchen. We would definitely use your company again.

28 de junio de 2024
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Respuesta de Perfect Stays

Dear Alison,

Our team are so pleased to hear that you and your family had a wonderful time at Waders. Thank you for your kind words about our team, it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Valorada con 4 estrellas sobre 5

Lovely stay at Four Geese

Lovely property in a great location between Rock and Polzeath. We've been coming to the area for over 30 years and this is definately one of the best properties we've stayed in, in terms of the quality of the property and the ease of service from Perfect Stays.

Our only niggle was there's only one TV in a small snug. A lovely idea for family time but in a week where there was football and tennis on, it was a bit awkward to squeeze us all in there (only four seats) everytime!

6 de julio de 2024
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Respuesta de Perfect Stays

Dear James,

We are so pleased to hear you had a lovely stay at Four Geese. We agree it's in the perfect spot to explore the beauty of North Cornwall.

We really appreciate your feedback about the TV and we've since passed this on to the owners to consider.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

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