Following our stay at the Premiere Inn, County Hall, London we discovered their pillows were especially comfortable. I had been suffering with neck ache for week / months to be honest. We were inf... Ver más
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Consulta las opiniones de los clientes
Great mattress, duvet and pillows, duvet, just like in the hotels, comfortable and good for a great night's sleep. I did have a slight issue in my delivery as their original mattress was damaged, but... Ver más
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Firstly we paid for next day delivery after staying at home the mattress never arrived. It was impossible to get hold of anyone silent night or premier inn at home terrible. Then told been lost 1 week... Ver más
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Ordered our mattress on the Saturday and was delivered on the Tuesday because ordering on the weekend is the same as a Monday so technically it was still next day delivery. The 2 gents brought the... Ver más
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Información sobre la empresa
Escrito por la empresa
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Escrito por la empresa
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Información de contacto
4,5
Excelente
5 mil opiniones
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Lovely bed and great delivery service
Lovely bed and great delivery service! Bed, mattress and headboard delivered on time, quickly and assembled with no trouble, delivery guys were great, thanks guys.
2 de agosto de 2026
Opinión espontánea
Respuesta de Premier Inn At Home
We're so pleased to hear your new bed was delivered on time and assembled without any trouble Sarah. It's wonderful to know the delivery team provided great service!
Kind regards, Louise at Premier Inn At Home
A lovely quality divan bed.
A lovely quality divan bed and mattress. Very well made and wonderfully comfortable. Very friendly delivery drivers who assembled the bed professionally and removed all packaging, For an extra charge they removed our old mattress as well. Very happy with our purchase and highly recommended bed.
27 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear you're delighted with your new bed, and that you found it wonderfully comfortable.
Kind regards, Louise at Premier Inn At Home
Great service
Great service, friendly delivery guys, no messing, knew exactly what they were doing. Very efficient
21 de abril de 2026
Respuesta de Premier Inn At Home
We appreciate you taking the time to share your feedback. We are so pleased to hear that you received great service and that the delivery team was efficient.
All the best, Louise at Premier Inn At Home
Best bed ever but no free gift!
Everything is great, but we were disappointed not to receive our free bedding bundle as advertised.
20 de junio de 2026
Respuesta de Premier Inn At Home
Thanks for your feedback Phil. We understand your disappointment about the missing bedding bundle and will look into this for you.
Kind regards, Louise at Premier Inn At Home
Easy to order
Easy to order
I had to contact the customer service centre, the advisor was very helpful and sorted my issue without fuss
1 de julio de 2026
Respuesta de Premier Inn At Home
We're so glad to hear that our customer service team provided such helpful assistance and resolved your issue efficiently. Thank you for your kind words!
Kind regards, Louise at Premier Inn At Home
Excellect quality, value for money
We stay at Premier Inns often and always enjoy a good nights sleep. After our recent stay we decided to purchase new pillows which we are very pleased with.
24 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're enjoying our pillows and that they are providing you with such a good night's sleep at home. Thank you for your wonderful feedback!
Kind regards, Louise at Premier Inn At Home
I ordered a mattress from you as my old…
I ordered a mattress from you as my old mattress which was only 3 months old lost its shape and hurt my back.
Ordering and delivery were excellent with being able to arrange a am or pm delivery.
Had for about a month and is really comfortable
26 de junio de 2026
Respuesta de Premier Inn At Home
We're so glad to hear our mattress is providing you with comfort and relief after your previous experience. We appreciate your kind words about our delivery service. Thank you for your positive feedback Peter.
All the best, Louise at Premier Inn At Home
Delivery service though on time. Handing over was delayed because I wasn't sent the 4 digits code.
Delivery service.
Order was smooth and simple.
It's just a month I have used it. No comment on the quality yet.
1 de julio de 2026
Respuesta de Premier Inn At Home
We're glad to hear your order was smooth and simple! We appreciate your feedback and hope you continue to enjoy your new mattress.
Kind regards, Sam at Premier Inn At Home
After staying in the premier
After staying in the premier. I decided to buy the Fabulous pillows bought 4 2 hard 2soft. Am finally getting a good nights sleep. Would Definetly recommend them 👍.
2 de julio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear that you're finally getting a good night's sleep with our pillows! It's wonderful to know that you'd definitely recommend them.
Kind regards, Sam at Premier Inn At Home
Respuesta de Premier Inn At Home
We're so happy to hear you find our pillows comfortable! We appreciate your kind words and look forward to your next order.
Kind regards, Sam at Premier Inn At Home
Lovely pillows and great delivery
Lovely pillows and great delivery. Easy to order.
2 de julio de 2026
Respuesta de Premier Inn At Home
We're delighted to hear that you found our pillows lovely and the delivery great. We're also glad you found the ordering process easy. Thank you for your wonderful feedback Joyce.
All the best, Sam at Premier Inn At Home
A friend recommended your pillows
A friend recommended your pillows. Ordering was straightforward on line and delivery was very prompt.
She was right...they are the most comfortable pillows we have ever had!
30 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear that your friend's recommendation led you to such a positive experience! It's wonderful to hear.
Kind regards, Sam at Premier Inn At Home
Purchased firm pillows for family…
Purchased firm pillows for family member with problem shoulder and received good report, purchased another firm set for self and also pleased.
30 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear that our firm pillows have provided comfort for both your family member's shoulder and for yourself! Thank you for sharing your positive experience.
Kind regards, Sam at Premier Inn At Home
The quality of the goods ordered.Premier first class.
Brilliant service, mattress perfect Absolutely thrilled by the bedding pack so generous thank you.
1 de julio de 2026
Respuesta de Premier Inn At Home
We are delighted to hear you are so happy with your mattress Barbara. Thank you for your wonderful feedback!
Kind regards, Sam at Premier Inn At Home
I felt great in the Premier inn…
I felt great in the Premier inn Borehamwood, the staff very friendly and receptive.🫶🫶
9 de diciembre de 2025
Respuesta de Premier Inn At Home
Hi, can we ask you to move your review to our hotel page, that way the correct teams can see this.
Kind regards, Sam at Premier Inn at Home
Ordered two pillows
Ordered two pillows - One each for my wife & I.
I couldn't get on with mine so have gone back to my Dunelm pillow that I was using before.
30 de junio de 2026
Respuesta de Premier Inn At Home
We're sorry to hear one of our pillows didn't meet your comfort needs. We appreciate you sharing your experience with us Kevin.
Kind regards, Sam at Premier Inn At Home
Not the same
So we stayed at the premier inn, the bed was incredibly comfy and we said we need one of these beds at home! Looked into it, realised we could order one, so thought yeah! Placed the order eagerly awaited it's arrival.
It is no where near as comfy. We wake up with a bad back and it's disappointing but now we're stuck with it because £899 is alot of money!
Delivery was easy to arrange and mattress removal was a good additional extra.
23 de junio de 2026
Respuesta de Premier Inn At Home
We are truly sorry to hear that the mattress you purchased is not providing the comfort you expected, especially after enjoying our hotel beds. We understand how disappointing this must be, given the significant investment. Please do bear in mind that we make to order and it can take a little time for a new mattress to settle and relax, likewise for your own body to get used to something new. Perhaps if you persevere a little longer you will notice the change
Sam at Premier Inn At Home
Premier Inn. M6 junction 21
Our stay was the second one this year visiting our daughter who has relocated to Warrington area. The hotel is around the corner and very handy to M6 J21
Parking - very good
Reception - very polite and helpful
Room - very good and very clean
Bar areas - clean and tidy
23 de julio de 2026
Opinión espontánea
Respuesta de Premier Inn At Home
Anthony, could we ask you to move your review to our hotel page, just so the right teams can pick this up.
Sam at Premier Inn At Home
Received very quickly.
Received very quickly.
Very pleased with the quality of the pillows which have made a huge difference to our sleeping patterns.
19 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're happy with the quality of your pillows and that they've made such a difference Sue. It's great to know they arrived quickly too.
Sam at Premier Inn At Home
Respuesta de Premier Inn At Home
We're happy to hear that you had a great delivery and installation experience. Thanks for your feedback Chris, we appreciate it!
Sam at Premier Inn At Home
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