Following our stay at the Premiere Inn, County Hall, London we discovered their pillows were especially comfortable. I had been suffering with neck ache for week / months to be honest. We were inf... Ver más
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Consulta las opiniones de los clientes
Great mattress, duvet and pillows, duvet, just like in the hotels, comfortable and good for a great night's sleep. I did have a slight issue in my delivery as their original mattress was damaged, but... Ver más
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Firstly we paid for next day delivery after staying at home the mattress never arrived. It was impossible to get hold of anyone silent night or premier inn at home terrible. Then told been lost 1 week... Ver más
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Ordered our mattress on the Saturday and was delivered on the Tuesday because ordering on the weekend is the same as a Monday so technically it was still next day delivery. The 2 gents brought the... Ver más
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Información sobre la empresa
Escrito por la empresa
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Escrito por la empresa
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Información de contacto
4,5
Excelente
5 mil opiniones
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Respuesta de Premier Inn At Home
We're so happy to hear how much you love your pillows Joanne, Thanks for your wonderful feedback.
Louise at Premier Inn At Home
All good thanks
26 de junio de 2026
Respuesta de Premier Inn At Home
Thanks for your review William,
All the best, Louise at Premier Inn at Home
Can get a mattress delivered quickly and efficiently
Easy no fuss process to buy a new mattress
18 de junio de 2026
Respuesta de Premier Inn At Home
We are so pleased to hear that buying your new mattress was an easy and fuss-free process. Thank you for your positive feedback!
Kind regards, Louise at Premier Inn At Home
The pillows are of good quality
The pillows are of good quality, reasonably priced, arrived on time. They are comfortable and firm as ordered.
24 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear that your pillows arrived on time and that you're pleased with their quality and comfort. It's great to know David.
Kind regards, Louise at Premier Inn At Home
Comfortable mattress at a fare price.
Comfortable mattress.
Firm edge which is helpful when sitting on the edge of the mattress.
We already have the same mattress on another bed which we were pleased with and why we ordered this one.
Cost at least as good as comparable mattresses by other manufactureres.
18 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're enjoying the comfort of your new mattress! It's wonderful to know that your previous positive experience led you to choose us again. We appreciate your kind words.
Kind regards, Sam at Premier Inn At Home
Excellent service from start to finish 🤷♀️
25 de junio de 2026
Respuesta de Premier Inn At Home
Thanks for your wonderful feedback Diane,
Kind regards, Sam at Premier Inn At Home
Amazing pillows
Amazing pillows, such comfy & really hold shape…… will definitely be purchasing more.
18 de junio de 2026
Respuesta de Premier Inn At Home
We are so happy to hear you find our pillows so comfy and that they hold their shape well. We appreciate you taking the time to leave such a fantastic review Hannah.
Kind regards, Sam at Premier Inn At Home
Really good stop over when I am visiting
Always use premier inn when I am visiting friends and family as it’s so nice and relaxing and the food is very good too
7 de abril de 2026
Respuesta de Premier Inn At Home
It's wonderful to hear that you consistently choose Premier Inn. Please ensure you move this review to the hotel page, so the right team can pick it up.
Kind regards, Sam at Premier Inn At Home
Delighted
Delighted! Bed is great, delivery a little earlier in the day than expected but smooth
24 de junio de 2026
Respuesta de Premier Inn At Home
We are delighted to hear you are pleased with your bed! We're also happy that despite the earlier delivery, the process was smooth for you.
Kind regards, Sam at Premier Inn At Home
Excellent service from start to finish
Excellent service from start to finish. Two men delivery, very polite, placed bed on frame, removed all packaging. Mattress extremely comfortable mattress best sleep I’ve had in years.
24 de junio de 2026
Respuesta de Premier Inn At Home
We're delighted to hear you received excellent service from start to finish. It's wonderful to know you're experiencing such comfortable and restful sleep Anthony.
Kind regards, Sam at Premier Inn At Home
Respuesta de Premier Inn At Home
We are glad you appreciate our products. We are very concerned about your delivery experience and would want to look into this further. Our CX team will reach out to you directly for more information
Kind regards, Sam at Premier Inn At Home
Hello I am still waiting for my refund…
Hello I am still waiting for my refund since the 14th of July 2026, I have sent many emails ,messages and WhatsApp stayed in angel Islington London, premier inn,I hope you will get back to me
14 de julio de 2026
Opinión espontánea
Respuesta de Premier Inn At Home
Can we please ask you to move your review to our Hotel page, that way the correct teams can pick this up for you.
Kind regards, Louise at Premier Inn at Home
Lovely pillows
Lovely pillows, very pleased with them.
Arrived quickly, well packaged.
17 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're happy with your pillows and that they arrived quickly and well-packaged. We appreciate your feedback!
Kind regards, Louise at Premier Inn At Home
Great experience
Great experience, super comfortable bed that has reduced my back pain. The delivery was great, a phone call before they got here, they carried it to Hy room, built it, took away the packaging, but I bought my own headboard elsewhere and they even attached that too which I wasn't expecting. Really happy with that service.
17 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear that your new bed is super comfortable and has helped with your back pain Harry. It's wonderful to know
Kind regards, Sam at Premier Inn At Home
Beautiful pillows,the best I've had.
23 de junio de 2026
Respuesta de Premier Inn At Home
We're delighted to hear that you love our pillows and consider them the best you've had. Thank you for your wonderful feedback.
Kind regards, Sam at Premier Inn At Home
Respuesta de Premier Inn At Home
We are so pleased to hear you had a good night's sleep. We appreciate your kind words!
best wishes, Sam at Premier Inn At Home
Respuesta de Premier Inn At Home
We're so glad to hear that you found our ordering process easy we appreciate your positive feedback Caroline.
Kind regards, Sam at Premier Inn At Home
Respuesta de Premier Inn At Home
We're so pleased to hear you're enjoying your new pillows and that they arrived quickly. It's wonderful that they remind you of your hotel stay Charlotte,
Kind regards Sam at Premier Inn At Home
Staff always helpful and polite and the…
Staff always helpful and polite and the rooms are always comfortable
22 de junio de 2026
Respuesta de Premier Inn At Home
Hi Carol, can we please ask you to move your review to our Hotel page, that way the right teams can see it.
Kind regards, Sam at Premier Inn At Home
Lovely comfortable pillows will…
Lovely comfortable pillows will definitely order again
15 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you find our pillows lovely and comfortable. It's wonderful to know you'll be ordering from us again!
Kind regards, Sam at Premier Inn At Home
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