Following our stay at the Premiere Inn, County Hall, London we discovered their pillows were especially comfortable. I had been suffering with neck ache for week / months to be honest. We were inf... Ver más
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Consulta las opiniones de los clientes
Great mattress, duvet and pillows, duvet, just like in the hotels, comfortable and good for a great night's sleep. I did have a slight issue in my delivery as their original mattress was damaged, but... Ver más
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Firstly we paid for next day delivery after staying at home the mattress never arrived. It was impossible to get hold of anyone silent night or premier inn at home terrible. Then told been lost 1 week... Ver más
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Ordered our mattress on the Saturday and was delivered on the Tuesday because ordering on the weekend is the same as a Monday so technically it was still next day delivery. The 2 gents brought the... Ver más
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Información sobre la empresa
Escrito por la empresa
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Escrito por la empresa
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Información de contacto
4,5
Excelente
5 mil opiniones
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From start to finish it was…
From start to finish it was faultless.Excellent service
21 de junio de 2026
Respuesta de Premier Inn At Home
We are absolutely delighted to hear that your experience with us was faultless from beginning to end. Thank you for your kind words!
Joel, Premier Inn At Home
Fantastic pillows
19 de junio de 2026
Respuesta de Premier Inn At Home
Thanks for your feedback Elizabeth,
Joel, Premier Inn at Home
Very comfortable pillows
Very comfortable pillows. Bought firm and soft as wasn't sure which I would prefer and would choose soft if I was buying again.
20 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're enjoying our comfortable pillows! It's great that you were able to find the perfect softness for your preference.
Joel, Premier Inn At Home
Brilliant to take the old mattress away…
Brilliant to take the old mattress away . The mattress is very comfortable as expected
11 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're happy with your new comfortable mattress Angela,
Joel, Premier Inn At Home
From arrival staff were friendly and…
From arrival staff were friendly and helpful,rooms were comfortable and clean everything you needed for your stay, no complaints ( stayed South end on Sea Airport )
6 de junio de 2026
Respuesta de Premier Inn At Home
Thanks Karen, but could we please ask you to move your review to our hotel page, that way the right teams can pick this up.
Joel, Premier Inn at Home
Our bed arrived on time and constructed…
Our bed arrived on time and constructed Professionally. The delivery men were courteous respectful and polite .
13 de junio de 2026
Respuesta de Premier Inn At Home
We appreciate you sharing your feedback Carmel. We're happy to hear that your bed arrived on time and that the delivery team was courteous and respectful.
Joel, Premier Inn At Home
Really comfy pillows love them and will…
Really comfy pillows love them and will buy again
12 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear how much you love our comfy pillows and that you're planning to buy them again! Thanks for your feedback Eddie.
Joel at Premier Inn At Home
My new firm pillows no use to me
My new firm pillows were delivered fine, but I find them unusable.
They are very thick and unyielding just like trying to use straw.
I've stayed in several Premier Inns but never had pillows anything like those delivered to me.
Tried them for several nights but have given up and will seek new pillows elsewhere.
20 de junio de 2026
Respuesta de Premier Inn At Home
We are genuinely sorry to hear that the pillows you chose did not meet your expectations. We appreciate you sharing your experience.
Kind regards, Joel at Premier Inn At Home
Very satisfied with the custom
Very satisfied with the custom. As advertised and experienced in Premier Inn Hotels beforehand...
Comfy mattress, mattress topper, duvet set and pillows.
I have the complete Premier Inn experience in my bedroom! ❤️😜🇬🇧
19 de junio de 2026
Respuesta de Premier Inn At Home
We're absolutely delighted to hear you're so satisfied with your purchase and that you've recreated our hotel experience in your own bedroom! It's wonderful to know.
Kind regards, Joel at Premier Inn At Home
Respuesta de Premier Inn At Home
Can we ask you to move your review to our Hotel page Sue, that way the correct team can pick this up.
Kind regards, Louise at Premier Inn At Home
Quick easy service ,items as…
Quick easy service ,items as described ,no problems
11 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you found our service quick and easy, and that your items were exactly as expected. Thank you for your positive feedback Joan,
All the best, Louise in Premier Inn At Home
Strange is'nt it
Strange is'nt it. You wake up after a 'bad' night's sleep, and know about it straight away. Go away for a few nights and, on day two, realise you've had two good nights sleep, and no aching back!
And so it was. Back home, I was straight on the PC and ordered the Premier Inn mattress. Next day delivery if ordered before 14:30. Great delivery, very helpful guy's, old mattress taken. Three weeks of bliss since. Don't delay, buy yours today
16 de junio de 2026
Respuesta de Premier Inn At Home
We are so pleased to hear that our mattress has made such a positive difference to your sleep and well-being! It's wonderful to know that you're experiencing "three weeks of bliss" with no aching back. We truly appreciate you recommending us Michael.
Regards, Louise at Premier Inn At Home
Respuesta de Premier Inn At Home
We're so happy to hear that everything is going well for you! We appreciate your positive feedback.
Louise, Premier Inn At Home
It was a good experience
It was a good experience. Several days after we returned. We got a parking fine, for parking in the car park of the place we were staying. We tried to contact a person from reception of the hotel, but they never pick up the phone. We are hoping that a copy of a booking confirmation, will help the car parking fine.
Lea. C.
14 de junio de 2026
Respuesta de Premier Inn At Home
We're sorry to hear this Lea, can you please add this to the Premier Inn Hotel page, that way the right teams can be sure to pick it up for you.
Kind regards, Louise at Premier Inn At Home
Lovely mattress very comfy lovely…
Lovely mattress very comfy lovely pillows duvet and mattress protector
16 de junio de 2026
Respuesta de Premier Inn At Home
We appreciate you sharing your positive experience with us Jenny.
Kind regards, Louise at Premier Inn At Home
Pillows.
We have always stayed in Premier Inns and loved the sleep we caught up on. Bought the pillows - 2 firm and 2 soft. Brilliant . Best pillows I have EVER bought.
17 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear that you've always enjoyed your stays with us Julie and that our pillows have made such a positive difference to your sleep!
All the best, Louise at Premier Inn At Home
Great mattress
I slept on a Premier Inn and loved the mattress so had one and it's wonderful, slept so well since having it.
Delivery on time and mattress was put where we wanted it
16 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear you're loving your new mattress and that it's providing you with such wonderful sleep at home. It's great to know the delivery was on time and convenient for you!
Sam, Premier Inn At Home
Good experience from start to finish
Good experience from start to finish. Bed ordered and delivery made on time. Received a call in the morning on the day of delivery to confirm window of delivery.
Bed made very quickly.
10 de julio de 2026
Opinión espontánea
Respuesta de Premier Inn At Home
We're so pleased to hear that your experience, from ordering to delivery, was excellent. Thanks.
Sam, Premier Inn At Home
Respuesta de Premier Inn At Home
We appreciate you sharing your positive experience Julie. We're so glad you found our delivery staff lovely.
Sam, Premier Inn At Home
Respuesta de Premier Inn At Home
We're delighted to hear that you find our pillows comfortable and that you're pleased with the delivery time. Thank you for your wonderful feedback!
Kind regards, Louise at Premier Inn At Home
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