Following our stay at the Premiere Inn, County Hall, London we discovered their pillows were especially comfortable. I had been suffering with neck ache for week / months to be honest. We were inf... Ver más
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Consulta las opiniones de los clientes
Great mattress, duvet and pillows, duvet, just like in the hotels, comfortable and good for a great night's sleep. I did have a slight issue in my delivery as their original mattress was damaged, but... Ver más
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Firstly we paid for next day delivery after staying at home the mattress never arrived. It was impossible to get hold of anyone silent night or premier inn at home terrible. Then told been lost 1 week... Ver más
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Ordered our mattress on the Saturday and was delivered on the Tuesday because ordering on the weekend is the same as a Monday so technically it was still next day delivery. The 2 gents brought the... Ver más
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Información sobre la empresa
Escrito por la empresa
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Escrito por la empresa
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Información de contacto
4,5
Excelente
5 mil opiniones
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Respuesta de Premier Inn At Home
We're delighted to hear that your order arrived on time and that you find our product very comfortable. Thank you for your positive feedback Simon,
Joel at Premier Inn At Home
Most comfortable mattress ever…5* for mattress, minus 10* for delivery
Most comfortable mattress ever, total value for money
Delivery personnel let the side down - 10/10 for mattress…0/10 for delivery
12 de junio de 2026
Respuesta de Premier Inn At Home
We're happy to hear you love the mattress Karen, but concerned about your delivery experience, our CX team have already reached out to you directly for more information so this can be investigated fully.
Kind regards, Joel at Premier Inn At Home
We have bought this before as well as…
We have bought this before as well as pillows. This duvet is for our holiday home. The quality is excellent as was the delivery.
12 de junio de 2026
Respuesta de Premier Inn At Home
We are so pleased to hear you are consistently happy with our products and service, especially for your holiday home. We truly appreciate your continued support and kind words!
Joel, Premier Inn At Home
Lovely staff and great facilities in…
Lovely staff and great facilities in the room.
Air conditioning.
Comfy bed.
Meal deal for dinner and breakfast good value for money
5 de junio de 2026
Respuesta de Premier Inn At Home
Can we please ask you to move your review to our Hotel page, that way the correct teams can pick this up.
Kind regards, Joel at Premier Inn at Home
Delivered very quickly with regular…
Delivered very quickly with regular tracking info. Great comfortable mattress at a fair price. Easy to order on the website
10 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear that your mattress was delivered quickly and that you found it comfortable and fairly priced. It's great that ordering on our website was easy for you!
Kind regards, Joel at Premier Inn At Home
Sasha
Great mattress delivery was good came on time & put it straight on ottoman in bedroom
9 de junio de 2026
Respuesta de Premier Inn At Home
We appreciate your feedback and are so glad to hear you are pleased with the mattress and our delivery service.
Kind regards, Joel at Premier Inn At Home
Mattress quality query.
Selecting, ordering and paying for the item was straightforward enough. The delivery and collection of the unwanted mattress was as promised. Although the new mattress is comfortable I was surprised the mattress revealed 2 dips (our sleeping positions) which stayed as a permanent feature after just 3 nights of use. Is this a normal thing or is this a fault?
2 de junio de 2026
Respuesta de Premier Inn At Home
We appreciate you sharing your experience with us. We're glad the ordering and delivery process was smooth. Regarding the mattress dips, we understand your concern and want to assure you that some initial conforming to your body is normal. Please be sure to follow the care guidelines regarding rotating a new mattress, this will solve any issue for you.
Sarah, Premier Inn At Home
Lovely clean room & superb beds
Lovely clean room, very welcoming staff. Enjoyed our stay.
Only issue there was only 2 normal tea bags & 2 coffee sachets in the room so needed to find a member of staff to request more.
8 de junio de 2026
Respuesta de Premier Inn At Home
We're so glad you enjoyed your stay but could we please ask you to move your review to our Hotel page so the right teams can pick this up.
Sarah at Premier Inn At Home
The 2 lads that made the delivery were…
The 2 lads that made the delivery were exelant could not ask for more
10 de junio de 2026
Respuesta de Premier Inn At Home
We're so glad to hear our delivery team provided such excellent service. Your positive feedback truly brightens our day!
Sarah at Premier Inn At Home
Great Purchases
Sleeping at a Premier Inn drew me to their bedding. I have bought over the past year pillows and duvets and they a perfect...great night's sleep,really comfy.
10 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're enjoying our bedding and that it's providing you with such a great night's sleep at home. Thank you for your great feedback!
Joel, Premier Inn At Home
I highly recommend these pillows ❤️
I highly recommend these pillows ❤️
This is my second time buying these pillows and I love them. They stay in fab shape and dont go flat. They are so comfortable to sleep on. They also come with 2 pillow cases that have zips to keep them fresher for longer and you just remove the pillow cases and wash them.
100% rating and excellent quality.
10 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear how much you love the pillows and that this is your second purchase! Thanks Morgy.
Joel, Premier Inn At Home
Good service and excellent sleep
We have the firm pillows and they are amazingly comfortable. Order processing and delivery was really quick. Will be ordering some more very soon for other family members.
10 de junio de 2026
Respuesta de Premier Inn At Home
We're so happy to hear that you find our pillows amazingly comfortable. We look forward to you ordering more soon!
Louise at Premier Inn At Home
Respuesta de Premier Inn At Home
We are so pleased to hear that you found the ordering process and delivery to be easy and convenient. Thanks for your wonderful feedback!
Joel, Premier Inn At Home
Ordered the mattress and the bundle and…
Ordered the mattress and the bundle and came the next day! The mattress is so comfy and the pillows too. Having the best sleep that I have had in a long while. Highly recommend!
10 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear you're enjoying such comfortable sleep with your new mattress and pillows. It's wonderful to know you're having the best sleep in a long while! Here's to many more Wendy.
Joel, Premier Inn At Home
Respuesta de Premier Inn At Home
We are so pleased to hear that both of you are very happy with your new mattress. Thank you for sharing your positive feedback with us Mr Perry.
Joel, Premier Inn At Home
Surprisingly good
The mattress is firm , so may not be for everyone… that said, after a couple of nights my back pain was so much better.
Gives support right up to the edge.
Quick delivery, and good communication, recommended 😎
9 de junio de 2026
Respuesta de Premier Inn At Home
We're so pleased to hear that after a couple of nights, your back pain was much better! It's great to know.
Joel, Premier Inn At Home
Respuesta de Premier Inn At Home
We're happy to hear that you find our pillows soft, yet full and firm. We appreciate your positive feedback very much.
Joel, Premier Inn At Home
Respuesta de Premier Inn At Home
We're glad you're enjoying your recent purchase from us. We appreciate your positive feedback!
Joel, Premier Inn At Home
Still may not be as perfect as it is when in the hotel
I love when I sleep at Premier Inn as the pillows feel perfect. I finally got a set of two and I thought I should choose the firm ones. However, they seem to be a bit chunkier than I expected and then I now feel upper back pains. Not sure if the soft ones are better, but now I fear spending again and not being worth it. At purchase point, I tried and look if I could buy a set of two (1 firm and 1 soft) so I could try both, but there wasn`t. I hope there was a solution for this. The pillow is of good quality, but in terms of sleeping well and finding the right pillow for my back pain, I give up...
9 de junio de 2026
Respuesta de Premier Inn At Home
We appreciate you sharing your experience with our pillows. We understand your disappointment regarding the firmness, especially after enjoying our pillows during your stays. Your feedback about offering more varied options for trying different firmness levels is truly valuable to us as has been noted.
Joel, Premier Inn At Home
Easy ordering & marvellous quick…
Easy ordering & marvellous quick delivery & product first class
8 de junio de 2026
Respuesta de Premier Inn At Home
We appreciate your review and are so glad you found ordering easy and delivery quick.
Joel, Premier Inn At Home
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