Martin at Printerbase was very helpful throughout my purchase process. However, the Royal Mail delivery was atrocious and regrettably let the Prinetrbase team down. It was sat in local Royal Mail dist... Ver más
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Consulta las opiniones de los clientes
Prompt, efficient delivery but exceptionally personal service too when order was placed. Received a phone call to check what I was ordering met all my requirements. I know where to come in future.... Ver más
La empresa ha respondido
Fantastic end to end customer service, and a big thank you to Steve who dealt with my Q’s, and subsequent order with kindness and efficiency. Epsom printer arrived super fast via a courier who arrive... Ver más
La empresa ha respondido
Good customer service and nice people to talk to. Just one thing ....sometimes the tech savvy people I talk to seem to think I understand techy terms. I really would not be insulted if you simplifie... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de impresoras y escáneres
- también en la categoría
- Proveedor de cartuchos de tóner
- Tienda de electrónica
- Tienda de informática
- Tienda de material de escritorio
- Tienda de suministros de oficina
Escrito por la empresa
We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Información de contacto
Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, Reino Unido
- 0161 308 5800
- info@printerbase.co.uk
- www.printerbase.co.uk
4,6
Excelente
3 mil opiniones
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Excellent company
This is an excellent company offering quality products at reasonable prices with speedy delivery. The customer support is exceptional, with helpful telephone guidance offered and sources of telephone and online support from the manufacturer of the product also identified.
A week after my purchase, Printerbase emailed recommending that I register my purchase with the manufacturer of my printer and giving me the online address to do so.
16 de agosto de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Helen,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Easy purchase.
The website had all the information needed to make an informed choice, the price was right and delivery was on time.
24 de agosto de 2025
Opinión espontánea
Respuesta de Printerbase
Hi David,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Printerbase did well thankyou
Printerbase did well thankyou, with delivery quick and on time, but the Canon Printer was only able to be connected to the computer by a tech specialist: an added delay (and expense).
30 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Tom,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great service and cost
I ordered an Epson WorkForce ES-50 as my wife has a lot of legal documents she needed to scan. I can't honestly remember much about placing the order or receiving the product and that is because everything just worked so smoothly and effortlessly. The communication was excellent, even receiving a phone call from your team to check I would be in the following day for the delivery. It turned up exactly as expected, was well packaged and the follow up recommendation to complete the guarantee shows you provide a very well thought out and customer first service. Well done.
9 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Matthew,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Good customer service
Excellent service all round. Found a printer at a good price and had a helpful phone call to confirm everything before dispatch. Thanks again
16 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Debra,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price & service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Printer Delivered Quickly
Clear website, good price, on time delivery.
18 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Chris,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent service
Excellent service, no hassle. I’ll use them again.
16 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Frances,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great products & service
Excellent customer service from Caroline. Super quick next day delivery. Spot-on advice and nice little discount, well, not really, but the gesture always helps! I will be a repeat customer now.
4 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Gareth,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. I have passed your feedback on to Caroline and her manager who are both thrilled to hear this.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
A Recommended Company
This was my first order from Printerbase. The Epson printer arrived exactly to schedule and I appreciated the telephone call from the company to check that all was well. I would certainly purchase equipment from this company again.
19 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Mr M Brennan,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Scare tactics to sell labels
Scare tactics to sell labels - NOT IMPRESSED WITH THOSE TACTICS.
So I bought a Brother label machine - had 2 calls trying to get me to buy labels from them. First from a helpfull lady who just excepeted I can get them cheaper elsewhere. However just now had another call from an obnoxious man telling me that if non Brother labels are used it invalidates the warranty. Strange when you see that Printerbase sell compatable labels as well!!!! First and last time I will buy anything from them.
25 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Mark,
Thanks for taking your time to review Printerbase, I'm sorry you were not impressed with our follow up calls. We do call all new and existing customers after an order to make sure the item(s) delivered are suitable for their needs.
Every order means a lot to us regardless of the value, so our calls are to reduce any frustration for our customers, and go above and beyond to ensure our customers are happy with the service we provide, to deliver a good shopping experience
We have looked in this and the team member you spoke to was trying to make you aware of the fact that not all compatible labels on the market come with a warranty and the fact that our own branded labels are 100% tested and come with a 12-month warranty as standard.
We take all reviews seriously and constantly work to rectify any issues and learn from the feedback going forward.
We apologise for any inconvenience caused.
Many Thanks
The Printerbase Team
Happy purchase as a new customer
Happy purchase as a new customer
I have just ordered an Epson office printer & was impressed with the efficienly of the company.
The printer was delivered next day & pricing competetive. There was a small issue but Monica the manager sorted it out quickly for me.
I will not hesitate to continue usign them.
Thanks
17 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Michael,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and service. I have passed your feedback on to Monica too, who is pleased to hear this.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I would strongly advise customers to…
I would strongly advise customers to avoid, they basically con you.
They advise there is a promotion and you must wait 60 days to claim the offer after purchase then when you try to claim it’s in fact in the first 30 days of purchase.
You can purchase at other companies for cheaper cost for the same product however they try and temp you via false sales pitch
16 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Steve,
Thanks for taking the time to review Printerbase.
We are very sorry to hear you had an issue claiming the Cashback from one of our Partners.
Cashback claims from most partner promotion(s) must be made within 30 days of purchase and we always make sure our customers are aware of this through emails, phone calls and our promotions on the website.
Most of our promotions are managed directly by the partners and on this occasion, it looks like your Cashback claim is outside of the 30 days window and unable to be processed.
We do understand the inconvenience this might be causing you and apologise for this. Please make sure any promotions on your future purchases are claimed within 30 days and I'm sure if requested, our sales team will call to remind you before claim expiry.
Many Thanks
The Printerbase Team
Excellent service and good value for…
Excellent service and good value for money.
24 de junio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Angela,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
The price was competitive and delivery…
The price was competitive and delivery quick.
25 de junio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Bob,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I got a phone call the day after…
I got a phone call the day after ordering to check everything and the price was very good. Delivery was fast.
2 de julio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Nicholas,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great customer service
Easy to order online; fast and very efficient delivery; competitive pricing. But what did it for me was the follow-up call from Sam checking that all was ok with the machine etc. How nice to have a friendly human call you following an online order. Brilliant and thank you.
17 de junio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Nardette,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price. I have passed your feedback on to Sam and her manager.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I phoned about a printer they sent me…
I phoned about a printer they sent me all the information I needed within 1hour I phoned back ordered the printer and spare ink received my order next morning great service and this is great
18 de junio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Mr Lambert,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Respuesta de Printerbase
Hi,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Price was the biggest factor
Price was the biggest factor. used/ as new ones were selling for the same price. Just after ordering I received a phone call to confirm the printer was suitable for my needs. The printer arrived the next day, so if you need one in a rush, order from these people. Printer is running great with no issues. With the amount of printing I do, the ink supplied will probably last me a couple of years.
28 de junio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Paul,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Outstanding
Outstanding, they rang up the day after to make sure the printer would suit my needs, quick delivery, decent price
11 de junio de 2025
Opinión espontánea
Respuesta de Printerbase
Hi Mark,
Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, delivery and price.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
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