Printerbase Opiniones 

I had a beyond disappointing experience with Printerbase. I placed an order expecting their “next day delivery” promise to be honoured, but instead, they refused to fulfill and proceeded to cancel my order simply because I wouldn’t buy ink from them

As if the fact they bombard you with calls isnt enough, their so-called next day delivery is misleading — if you don’t agree to purchase ink, they just cancel your order altogether. The literally said to me (on email, so I have evidence) that they cannot waste their printers on customers like me who will not buy ink as that is where they make their money. It feels desperate and petty, and definitely not the kind of service I’d expect from a professional retailer. I will be reporting them to trading standards for this.

There are plenty of other printer vendors out there who will actually deliver what you order without these unnecessary games. Their inks are also ridiculously overpriced - same stuff as you can get on ebay for 1/10 of the price, minus the excessive packaging too. Save yourself the hassle and shop elsewhere.

Excellent service, The Canon TS8750 is brilliant.
Delivery was very quick & contact from company very good.

Fabulous customer service and commitment to satisfaction. However, let down by ParcelForce Next Day which refers to the next day after the next day.....
But don't let this put you off.

Fast delivery, quick service but expect sales phonecalls every couple of months. I'm still getting them 3 years after purchase.

Good price. Prompt delivery. Helpful follow up from Joseph re inks. Thoroughly recommend. thank you

Great service. Prompt delivery and a call to check all was OK.

Nothing was too much trouble, extremely courteous throughout. My son introduced Printerbase to me and
I would thoroughly recommend them to anyone.

Kept informed quick postage next day by 16:00hrs not bad coming from Manchester area courteous delivery driver

Wonderful company. The first order disappeared into the ether and a second was sent and arrived within 24 hours. Now all set up and running perfectly

Very satisfied good customer service. Clear details to set up. Printer working brilliantly

Unfortunately this is one of those businesses that feels it’s necessary to ring you every time you place an order and try and persuade you to change your order to their own branded products.

They even have the audacity to keep trying when you say no, followed by we won’t contact you again. When you place another order…. Surprise surprise another call.

High pressure sale tactics and unnecessary interruptions to other businesses spoil this company. There are many good printer cartridge suppliers in the market place, my suggestion would be to use those!

Excellent service, from printerbase when I wasn't sure when the delivery was being made. Contacted me and phoned me to let me know.

Really friendly highly recommend using them and will happily in the future.

I ordered an Epson ET 18100 and paid extra for a Saturday delivery. I was really worried as this was not delivered on Saturday as promised. After leaving a message on Messenger and a couple of phone calls later on the Monday the whole matter was sorted and they advised that they would refund the extra cost for the Saturday delivery. Turns out there was an issue with the courier. Printer was delivered later the same day. Excellent customer service and excellent team who do what they say they will. A big shout out to Yvette Ashton who helped to resolve. Will definately be a returning customer :)

I had a problem progressing a printer order on the internet so called Printerbase late on a Friday afternoon. The lady I spoke to was extremely helpful and since it was too late for a Saturday delivery I was happy to receive the item on the Monday which duly arrived as promised.
I would also add that they were the only company out of several to advise me that the particular printer I wanted was back in stock, so thank you Printerbase.

I called the team as my existing printer failed me. I wanted to get a new printer on par with my old one, which Steve sorted that out and arrange delivery the next day.
Steve called the following morning to tell me to expect the printer before lunch but it had already arrived.
3 weeks later Steve called me back to ensure I had registered the printer to give it extra warranty.
Very happy and already recommended people to printerbase. Well done and thank you.
Printer was set up easy enough and works well

Unfortunately the Brother DCP-J1310DW printer supplied by Printerbase locked up after a week but was promptly collected and replaced by Printerbase. However the replacement failed with a “maintenance” error on startup and is being collected by Printerbase and refunded. Full marks to Printerbase and zero to Brother.

I had previously purchased a printer for the office from Printerbase and their service was so good that I had no hesitation in going straight to their website when we needed a second.
They promise a next working day delivery, I placed my order on Friday and, rang me immediately after placing my order to confirm that as it was a bank holiday weekend, it wouldn't arrive until Tuesday and asked if I still wanted it. On arriving back at the office on the Tuesday morning, the printer was waiting for me.
The first time I used them, they actually rang when I placed the order to make sure that the printer I had ordered was suitable for my requirement. No hard sell, just a courtesy call.
Very, very impressed with Printerbase and will happily use them again in the future.

Staff at Printerbase were easily contactable, knowledgeable and helpful. They advised me regarding the best printer and service arrangements to suit my needs, at a very reasonable cost. Would highly recommend.

I am updating my 5 star review from 2021. Printerbase continues to impress. Knowledgeable, good prices and first class customer service. Other companies please take note.

Looked to replace my old Canon Inkjet, also bought from Printerbase 9 years ago. The Pixma G3590 matched my specification at a good price. Delivered with additional inks on the specified day. Happy with the purchase and knowing if there were any problems [ there wasn't] there is someone at the end of the telephone to ask for advice.