Wish I’d read the reviews before buying! I’m sure that the personalised face masks i ordered for my friends birthday were ok, however I didn’t receive them until after the event. Nicki in ‘Customer... Ver más
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Consulta las opiniones de los clientes
Very pleased with mug this is my second purchase I certainly recommend this company and it's products spot on
A complete disaster from start to finish. I ordered a large A0 poster and the tube arrived bent, completely ruining the poster inside. Not sure if problem was during shipping or delivery but whoever... Ver más
I wamted panoramic/wraparound mugs in 2 designs. I'm accustomed to producing artwork so I know there are things you need to know, but it wasn't all detailed on the website :-( but a really helpful e... Ver más
Información sobre la empresa
Escrito por la empresa
Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.
Información de contacto
Unit 5 Hemingway Centre, Brunel Way, Thornbury, Bristol, Reino Unido
- 0330 223 2202
- enquiries@printster.co.uk
- www.printster.co.uk
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Good product, great service.
Wasn't in a rush for this item but was very impressed by the speed of receiving it! Well packaged, really well made with a clear personalised image on it and at a great price. Would definitely order again and would recommend.
Sure my friend will love her gift, thank you!
I am still angry that I paid for a…
I am still angry that I paid for a service that displayed a couple of days delivery and after 24 hours a call from me to Printster to ask them about another product was told that I needed another image (why did it take them 24 hours?) they did not inform me that it may be too late to get the order through. The response from a very friendly customer services lady was estimate 1-2 days. I ordered from Printster as it was quicker than anyone else I would have rather not bothered it cost triple the price and 100% more stress.

Respuesta de Printster.co.uk
Great customer service
Very quick service, there was a problem with my order but they rectified it and rushed through replacements for me very quickly and with little fuss,
Good products.
Totally happy with the service, good quality photos and merchandise. Bought a few things now and would definitely buy again. Excellent for birthday and Xmas presents.
Personalised Face Masks
Great product, arrived promptly. Very happy with the service.
I have ordered magic mug on 3 different…
I have ordered magic mug on 3 different occasions. I can't explain the smile it puts on the faces of my family and friends. Beautiful gift to have
Personalised Coasters
I ordered 4 personalised coasters with photos of our cat. They were lovely & very well received as a small present from the cat to my husband. Very good quality & an all round good experience. Will not hesitate to repeat in the future as small gifts.
Nicely printed mug
Nicely printed mug, quickly ordered, good communication, good value
Fantastic product,packaging and…
Fantastic product,packaging and delivery,my wife almost burst into tears when she saw the paper,I will be purchasing for every birthday and Xmas from now on...
So easy to use
So easy to use , even for a non tech guy like me. I a great surprise for the person the wrapped gifts were for 👍
Poor quality product and bad service
Sent me a mug without the correct coloured background and shocking quality.
I've since sent more than one email requesting that they just refund me for this as to ensure I got the item in time I had to rebuy- but an offer had finished so it actually cost me more.
They've just ignored my last emails and I've not heard anything or had a refund.
Poor quality products which are very…
Poor quality products which are very expensive. Customer service is terrible and because their products are special order you don’t have any way of getting a refund! Avoid this company because if your not happy with the service or product you will not get a refund ! Don’t waste your money .

Respuesta de Printster.co.uk
I was really impressed with the quality…
I was really impressed with the quality of my order would definitely use again and recommend
Excellent product
Excellent product, really pleased with the wrapping paper. Delivery was quick, packaged very well. Would certainly buy products again.
High quality wrapping paper at a decent…
High quality wrapping paper at a decent price and fast delivery would definitely order again.
Fast service and great quality
Fast service and great quality. 100% recommended 🌠🌠🌠🌠🌠
Great products
Great products. Speedy delivery. Can’t fault Printsters. Can’t recomnend if too highly.
Personalized mugs
This is the second time I've ordered a personalized mug for a present. I have been really happy with the delivery, print on the mug and the coaster and sweets. Easy to place order, fabulous value and quick delivery. Definitely recommend.
Pheobe Saved Our Damaged Order
Our order unfortunately arrived wrong, the faces on the face masks were stretched out and unidentifiable. However, I called customer service and the lovely Pheobe picked up. I think its extremely rare nowadays to receive impeccable customer service, in fact I think its rare to receive even remotely decent service but Pheobe provided impeccable. The situation was sorted within minutes... I received a tracking number for the new ones to be sent out in time for our fast approaching deadline. She had a great phone voice, great email etiquette and I am very thankful for her as she saved me for our company event and kept me calm throughout the whole palaver.
Thanks Pheobe
Good quality coasters for the price
Good quality coasters for the price - I liked being able to position the photo to set it effectively into the square of the coaster. Communication was good and it arrived quickly
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