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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wish I’d read the reviews before buying! I’m sure that the personalised face masks i ordered for my friends birthday were ok, however I didn’t receive them until after the event. Nicki in ‘Customer... Ver más

Valorada con 5 estrellas sobre 5

Very pleased with mug this is my second purchase I certainly recommend this company and it's products spot on

Valorada con 1 estrellas sobre 5

A complete disaster from start to finish. I ordered a large A0 poster and the tube arrived bent, completely ruining the poster inside. Not sure if problem was during shipping or delivery but whoever... Ver más

Valorada con 5 estrellas sobre 5

I wamted panoramic/wraparound mugs in 2 designs. I'm accustomed to producing artwork so I know there are things you need to know, but it wasn't all detailed on the website :-( but a really helpful e... Ver más

Información sobre la empresa

  1. Servicio de impresión fotográfica

Escrito por la empresa

Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

618 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,7

Todas las opiniones

(618)

52 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good product, great service.

Wasn't in a rush for this item but was very impressed by the speed of receiving it! Well packaged, really well made with a clear personalised image on it and at a great price. Would definitely order again and would recommend.
Sure my friend will love her gift, thank you!

15 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am still angry that I paid for a…

I am still angry that I paid for a service that displayed a couple of days delivery and after 24 hours a call from me to Printster to ask them about another product was told that I needed another image (why did it take them 24 hours?) they did not inform me that it may be too late to get the order through. The response from a very friendly customer services lady was estimate 1-2 days. I ordered from Printster as it was quicker than anyone else I would have rather not bothered it cost triple the price and 100% more stress.

14 de marzo de 2022
Opinión espontánea
Logotipo de Printster.co.uk

Respuesta de Printster.co.uk

Hi Laura, sorry to hear you are unhappy, we try to contact our customers as soon as possible and we apologise on this occasion it wasn't quick enough. The order has been completed within the time frame and we hope this arrived in time for your event.

Valorada con 5 estrellas sobre 5

Good products.

Totally happy with the service, good quality photos and merchandise. Bought a few things now and would definitely buy again. Excellent for birthday and Xmas presents.

14 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised Coasters

I ordered 4 personalised coasters with photos of our cat. They were lovely & very well received as a small present from the cat to my husband. Very good quality & an all round good experience. Will not hesitate to repeat in the future as small gifts.

5 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

So easy to use

So easy to use , even for a non tech guy like me. I a great surprise for the person the wrapped gifts were for 👍

27 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality product and bad service

Sent me a mug without the correct coloured background and shocking quality.

I've since sent more than one email requesting that they just refund me for this as to ensure I got the item in time I had to rebuy- but an offer had finished so it actually cost me more.

They've just ignored my last emails and I've not heard anything or had a refund.

24 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality products which are very…

Poor quality products which are very expensive. Customer service is terrible and because their products are special order you don’t have any way of getting a refund! Avoid this company because if your not happy with the service or product you will not get a refund ! Don’t waste your money .

21 de diciembre de 2021
Opinión espontánea
Logotipo de Printster.co.uk

Respuesta de Printster.co.uk

Hi Mark

I'm sorry to hear you're unhappy with the quality of our products. I've asked Trustpilot to get in touch with you so that I can get some more information regarding what's gone on here. I'd love to see what I can do to help.

Best

Rob

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, really pleased with the wrapping paper. Delivery was quick, packaged very well. Would certainly buy products again.

1 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalized mugs

This is the second time I've ordered a personalized mug for a present. I have been really happy with the delivery, print on the mug and the coaster and sweets. Easy to place order, fabulous value and quick delivery. Definitely recommend.

25 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pheobe Saved Our Damaged Order

Our order unfortunately arrived wrong, the faces on the face masks were stretched out and unidentifiable. However, I called customer service and the lovely Pheobe picked up. I think its extremely rare nowadays to receive impeccable customer service, in fact I think its rare to receive even remotely decent service but Pheobe provided impeccable. The situation was sorted within minutes... I received a tracking number for the new ones to be sent out in time for our fast approaching deadline. She had a great phone voice, great email etiquette and I am very thankful for her as she saved me for our company event and kept me calm throughout the whole palaver.

Thanks Pheobe

25 de octubre de 2021
Opinión espontánea

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