ProCook - Basingstoke Opiniones 

469
TrustScore: 5 sobre 5

4,8

52 Festival Place, RG21 7BF Basingstoke, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff very helpful pointed me in the right direction told me about the product. How much would it was for best ideas for it? Good price just what I wanted too would recommend. Thank you Basingstoke s... Ver más

Valorada con 5 estrellas sobre 5

Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the op... Ver más

Valorada con 5 estrellas sobre 5

We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought ProCook pans before and been very happy with them so bought again for our induction hob.. Staff v helpful at shop too


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • 52 Festival Place, RG21 7BF, Basingstoke, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

469 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(469)

26.132 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good Value

The shop was warm, friendly and quiet and great value for money

22 de marzo de 2026
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Respuesta de ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy you found our shop warm, friendly, quiet, and of great value.

Valorada con 5 estrellas sobre 5

Great Service

We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and directed us to the best quality/value. Did not try and up sell something that was clearly over and above what we actually wanted.

There was an offer on and he made sure we got best value, in this case buying a smaller knife set and separate knives separately.

Very happy with our purchase and felt we had great service.

22 de marzo de 2026
Logotipo de ProCook - Basingstoke

Respuesta de ProCook - Basingstoke

We appreciate your positive feedback! We're so happy to hear that our sales assistant was knowledgeable and provided great service, ensuring you got the best value for your new kitchen knives.

Valorada con 4 estrellas sobre 5

Rechargeable Salt/Pepper mills

I bought 2 Rechargeable Salt/Pepper mills and so far are very happy with them. They look very nice and work well. The only thing I would change would be to put the buttons a little further down as I tend to press accidentally them when picking up the mills. I would have given 5 stars but the shop assistant said there was only Black or Silver. But..when i saw the green colour she said she did not recommend those because they were an awful colour.... but... i love the green colour and bought those. I felt I should have been told about all options regardless of assistants personal view. But product is good.

14 de marzo de 2026
Valorada con 4 estrellas sobre 5

Great service and product quality

Service was good and bedside manner as well. Purchase (kitchen knife) was brilliant too.

11 de marzo de 2026
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Respuesta de ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service and your purchase.

Valorada con 5 estrellas sobre 5

Frying pan

There was a lovely you assistance who, spent a lot of time with me choosing the correct item that I needed.
I finally got what I wanted and it was at a reasonable price. So very pleased.

25 de febrero de 2026
Logotipo de ProCook - Basingstoke

Respuesta de ProCook - Basingstoke

We're happy to hear that our assistance in choosing the correct item was helpful! We appreciate that you are pleased with your purchase and its reasonable price.

Valorada con 5 estrellas sobre 5

Staff member knew product quality…

Staff member knew product quality comparisons

28 de febrero de 2026
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Respuesta de ProCook - Basingstoke

We appreciate your positive feedback; we are so happy our staff member knew product quality comparisons and that you enjoyed your experience!

Valorada con 5 estrellas sobre 5

5 star

5 star, due to good products and the friendly and helpful staff at the Basingstoke store.

27 de febrero de 2026
Logotipo de ProCook - Basingstoke

Respuesta de ProCook - Basingstoke

We're happy to hear about your five-star experience! We appreciate your positive feedback regarding our good products and the friendly staff at the store.

Valorada con 5 estrellas sobre 5

Very good quality product

Very good quality product

23 de febrero de 2026
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Respuesta de ProCook - Basingstoke

We appreciate your positive feedback on our very good quality product; we value your business and are so happy!

Valorada con 5 estrellas sobre 5

Very good service staff very helpful…

Very good service staff very helpful and polite store very clean and tidy

23 de febrero de 2026
Logotipo de ProCook - Basingstoke

Respuesta de ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and polite and liked our store.

Valorada con 5 estrellas sobre 5

The staff were friendly and helpful…

The staff were friendly and helpful without being pushy.

10 de febrero de 2026
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Respuesta de ProCook - Basingstoke

We appreciate you letting us know our staff was friendly and helpful without being pushy! We are so happy to hear it. Thank you.

Valorada con 5 estrellas sobre 5

Lovely shop

Lovely shop, good merchandise. New frying pan made pancake day a doddle

13 de febrero de 2026
Logotipo de ProCook - Basingstoke

Respuesta de ProCook - Basingstoke

We appreciate your positive feedback! We're so glad to hear that you enjoyed our shop and merchandise, especially the new frying pan.

Valorada con 5 estrellas sobre 5

Great shopping experience

Great shopping experience. The staff were very friendly and more helpful than I have come to expect in shops these days. They knew their products, prices and discounts and offered helpful advice. They even looked after our heavy purchase so we didn't have to carry it with around other shops. Great Service.

9 de febrero de 2026
Logotipo de ProCook - Basingstoke

Respuesta de ProCook - Basingstoke

We're happy to hear you had a great shopping experience! It's wonderful to know our team was friendly and helpful, offering knowledgeable advice and assistance with your purchase. We appreciate your feedback.

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