Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... Ver más
Localización
Cambiar localizaciónUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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Consulta las opiniones de los clientes
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Ver más
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Ver más
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Reino Unido
4,9
Excelente
937 opiniones
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Visited store on 12/8/26 lady working…
Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help and knowledge.
Many Thanks
12 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very knowledgeable and friendly service
10 de agosto de 2026
Respuesta de ProCook - Braintree
We are so glad to hear that you experienced knowledgeable and friendly service. We truly appreciate your kind words and positive feedback!
Good products and friendly helpful staff
30 de julio de 2026
Respuesta de ProCook - Braintree
We're so pleased to hear that you enjoyed our good products and found our team friendly and helpful. We truly appreciate your positive feedback!
Very helpful staff and made our shop…
Very helpful staff and made our shop easy and enjoyable.
2 de agosto de 2026
Respuesta de ProCook - Braintree
We're so glad you found our staff helpful and that your shopping experience was easy and enjoyable! We truly appreciate your kind feedback.
Bought a set of Kitchen knives
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
26 de julio de 2026
Bought for my neighbour
Bought for my neighbour. She says they are the best ever and is very pleased with them.
30 de julio de 2026
The revamped shop is terrific
Well laid out store and very friendly, helpful staff. Thank you 😊
28 de julio de 2026
Attentive and caring customer service.
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the utensils. The staff member clearly believed in the product and spoke quite passionately about them. It was refreshing to see quality customer service is still available!
24 de julio de 2026
It was nice to see the store at…
It was nice to see the store at Braintree now re-opened. Nice new lay out, easy to see products, no tall shelving.
25 de julio de 2026
Excellent advice and information from…
Excellent advice and information from assistant about chef's knives.
23 de julio de 2026
Helpful and attentive staff- good…
Helpful and attentive staff- good customer service
19 de julio de 2026
Great help by member of staff
Great help by member of staff , answered all our questions
19 de julio de 2026
Worth a visit
Very helpful, knowledgeable and friendly staff and the shop is very well laid out so easy to find things
18 de julio de 2026
Great
Lovely clean, well set out store, good range of products and friendly, helpful staff. And dog friendly too!
18 de julio de 2026
Staff were very friendly and helpful
Staff were very friendly and helpful. Purchased new knives.
11 de julio de 2026
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