ProCook - Braintree Opiniones 

999
•
TrustScore: 5 sobre 5

4,8

Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We bought two dinner sets from Procook at Freeport designer village Braintree. Just have to give a mention to the two lady’s who served us and were extremely helpful even helping take our purchases to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a chef's knife from the Braintree shop. The product is excellent and very good value for money, the staff were very helpful and friendly, and the shop itself was bright and welcomi... Ver más

Valorada con 5 estrellas sobre 5

Staff were friendly, knowledgeable and very helpful. After looking at all the things that interested me and asking their advice, I made my purchase.

Valorada con 5 estrellas sobre 5

Pro Cooks guarantees are genuine and they allow staff flexibility on replacing items. Our pan lids had become cloudy after many years use, but within the guarantee. Jennifer was brilliant in resolving... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

999 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(999)

25.355 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good products

The store staff were friendly, helpful but not over bearing. Allowed me to browse but were readily available when needed to gave me advice on products when I asked. They helped me choose with the information they gave me and I am happy with my purchase. The store had a vast choice of items at the same price as on line. I prefer to shop and see my products, rather than on line. I just wish there was a store nearer to me as Braintree isn't that close but is my nearest store

1 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Pro Cooks guarantees are genuine and…

Pro Cooks guarantees are genuine and they allow staff flexibility on replacing items. Our pan lids had become cloudy after many years use, but within the guarantee. Jennifer was brilliant in resolving our issue with a return and provide great advice on a number of new purchase's.

28 de agosto de 2026
Valorada con 3 estrellas sobre 5

I asked the assistant where a product…

I asked the assistant where a product was and was told you didn’t sell it, when I said I had been told you did she asked another assistant who went straight to it.
It felt like it was easier to say no than check.

23 de agosto de 2026
Logotipo de ProCook - Braintree

Respuesta de ProCook - Braintree

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, staff friendly and knowledgeable. A lovely place to shop. Lots of products to choose from. The guarantees provided with certain products offer peace of mind and are honoured!! Fabulous 👍👏👌

23 de agosto de 2026
Valorada con 4 estrellas sobre 5

My purchase was only a pair of tongs

My purchase was only a pair of tongs, so they are what they are, but a pleasant shop to walk into, and staff were polite and offered assistance (Braintree, Freeport)

17 de agosto de 2026
Opinión espontánea
Logotipo de ProCook - Braintree

Respuesta de ProCook - Braintree

We're so pleased to hear you had a pleasant experience in our Braintree, Freeport shop! It's wonderful that our staff were polite and offered assistance.

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