Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... Ver más
Localización
Cambiar localizaciónUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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Consulta las opiniones de los clientes
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Ver más
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Ver más
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Reino Unido
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Excellent product at good prices
Excellent product at good prices. Excellent customer service, really helpful.

Respuesta de ProCook - Braintree

Respuesta de ProCook - Braintree
Good quality and service
Staff are always friendly and helpful,we have bought from ProCook several and products are always good quality.
The products I bought were porcelain
The products I bought were porcelain. I was told they were stoneware. Stoneware was what I wanted.
Excellent service and very good advice…
Excellent service and very good advice given by knowledgeable staff.
The customer service is amazing at the…
The customer service is amazing at the braintree branch always a warm welcome .
Products are brilliant never disappointed
Good retail experience
Good selection, had what we were looking for, the sales assistant was helpful and reminded us that there was a 20% discount that day on the goods we were buying so overall a good retail experience

Respuesta de ProCook - Braintree
Help full shop
Very helpful and told us which ones were on offer. Beautiful knifes and forks set
Electric salt & Pepper Mills
Easy purchase, additional discount if you bought a pair. Excellent value

Respuesta de ProCook - Braintree
Such helpful staff
Such helpful staff, everyone had great advice and knowledge. Will definitely be returning to add to our collection

Respuesta de ProCook - Braintree
Staff knowledgeable regarding the…
Staff knowledgeable regarding the products and able to help us with our purchase.

Respuesta de ProCook - Braintree
Excellent choice of products
Excellent choice of products. We bought 2 pans and they look like very good quality.

Respuesta de ProCook - Braintree
very helpful sales assistant told us…
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase,
both ladies were very friendly staff and helped when needed.

Respuesta de ProCook - Braintree
A great wedding present
Checked this potential wedding present out in-store in Braintree then had to confirm colour and size with the gift recipients. We made use of the ProCook online service and the casserole was delivered promptly and safely within a matter of days. Very happy customers and recipients.

Respuesta de ProCook - Braintree
Friendly and knowledgeable staff
Friendly and knowledgeable staff.
Good products

Respuesta de ProCook - Braintree
Lovely staff and really helpful
Lovely staff and really helpful. Smiling staff really makes a difference xx

Respuesta de ProCook - Braintree
Helpful and polite young man
The young man who served in store was extremely helpful and polite. I purchased a 12 piece dining set he pointed out there was also pasta bowls and matching mugs that wasn't on display he showed them to me so I purchased them aswell .Good quality. For my son who's starting up a new home. The shop itself is very inviting and items are nicely displayed. A very good shopping experience.

Respuesta de ProCook - Braintree
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