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ProCook - Braintree Opiniones 

999
•
TrustScore: 5 sobre 5

4,8

Tienda de suministros de cocina
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Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We bought two dinner sets from Procook at Freeport designer village Braintree. Just have to give a mention to the two lady’s who served us and were extremely helpful even helping take our purchases to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a chef's knife from the Braintree shop. The product is excellent and very good value for money, the staff were very helpful and friendly, and the shop itself was bright and welcomi... Ver más

Valorada con 5 estrellas sobre 5

Staff were friendly, knowledgeable and very helpful. After looking at all the things that interested me and asking their advice, I made my purchase.

Valorada con 5 estrellas sobre 5

Pro Cooks guarantees are genuine and they allow staff flexibility on replacing items. Our pan lids had become cloudy after many years use, but within the guarantee. Jennifer was brilliant in resolving... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

999 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(999)

25.355 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Store colleague messed up my purchase

Store colleague messed up my purchase. Charged me for an expensive item but gave me the cheaper one. Store wasn’t busy so can’t use that as an excuse. Customer service takes far too long to respond. I now have to drive 22 miles to sort it out in store. Problem has now been sorted in store, although it still stands that Procook’s online customer service needs to up their game. I only received a response after giving my original review.

11 de agosto de 2026
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Respuesta de ProCook - Braintree

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us on care@procook.co.uk and we will help you resolve your issue.

Valorada con 5 estrellas sobre 5

Visited store on 12/8/26 lady working…

Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help and knowledge.
Many Thanks

12 de agosto de 2026
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Respuesta de ProCook - Braintree

We're so pleased to hear that our team member was able to provide such helpful and knowledgeable assistance, allowing you to make a quick decision on your knife set. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Very helpful staff and made our shop…

Very helpful staff and made our shop easy and enjoyable.

2 de agosto de 2026
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Respuesta de ProCook - Braintree

We're so glad you found our staff helpful and that your shopping experience was easy and enjoyable! We truly appreciate your kind feedback.

Valorada con 5 estrellas sobre 5

Attentive and caring customer service.

I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the utensils. The staff member clearly believed in the product and spoke quite passionately about them. It was refreshing to see quality customer service is still available!

24 de julio de 2026
Valorada con 5 estrellas sobre 5

Great

Lovely clean, well set out store, good range of products and friendly, helpful staff. And dog friendly too!

18 de julio de 2026

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