ProCook - Mansfield Opiniones 

1126
•
TrustScore: 5 sobre 5

4,8

Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited the store to purchase a set of Gourmet saucepans and was dealt with by 2 very helpful assistants. The same applied again when I returned to purchase 2 more. I am extremely pleased with my pu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely staff, greeted me with a smile, but left alone when I wanted to browse. Very helpful when I requested a nutmeg mill as an addition to my pan, you need to stock them, they save knuckles!

Valorada con 5 estrellas sobre 5

As said before assistants did not give me time to browse before pouncing on me although helpful I just wanted more time to look at other products

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went looking for quality knives as I'm doing more and more cooking, so wanted to treat myself. Was helped by Isabelle who was mint - great knowledge, patient while I decided which brand to go with, an... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1126)

25.412 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Shop looked lovely with a great…

Shop looked lovely with a great autumnal display.
I asked for something I couldn't find on the shopfloor and they kindly went into the storeroom and found it. So very helpful staff.

20 de septiembre de 2026
Valorada con 5 estrellas sobre 5

The staff are very friendly

The staff are very friendly and helpful, the product's are really well made and price's are very good ,its always service with a smile everytime I have been in there i would definitely recommend

21 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Good service

Good service. Knowledgable staff on product choice. Helped me choose the right item I was looking for.

17 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I Love ProCook

I Love ProCook. Quality products and very stylish.
I received excellent service and attention from Staff.
Staff very helpful and friendly. It is a joy to shop in this store.

17 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Would like to say a big thank you to Karen

Would like to say a big thank you to Karen .
You came and spoke to us and made us very welcome , helped us choose and advise .
Bent over backwards to make our day a good one .
A big asset to the shop .
Lovely lady x

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely shop

Loved this shop and the staff were so helpful. The prices were so good and the quality of what I bought was excellent. I could have spent a fortune, so I will be back.

16 de septiembre de 2026
Valorada con 1 estrellas sobre 5

The shop was nice but I felt it’s a…

The shop was nice but I felt it’s a little crowded with so much stock that customers are bumping into each other trying to walk around. 2 people bumped into me due to this reason.

At the checkout I wasn’t told I was making a donation to a charity - in fact the lady didn’t even mention it after it had gone through. She just stared blankly and hoped I hadn’t noticed.

Procook have great products but the shop and its service leaves a lot to be desired.

7 de septiembre de 2026
Logotipo de ProCook - Mansfield

Respuesta de ProCook - Mansfield

We are very sorry to hear about your disappointing experience in our store. We sincerely apologize for the crowded conditions and the issue with the charity donation at checkout. We appreciate you bringing these matters to our attention.

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service. My pan was damaged so I took it in to be looked at. Was replaced without any issues and I was given good advice on how to use and maintain it for a gas hob.

5 de septiembre de 2026

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