ProCook - Mansfield Opiniones 

1047
TrustScore: 5 sobre 5

4,8

Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Ver más

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Valorada con 5 estrellas sobre 5

The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1047)

25.839 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was staying with my brother and his…

I was staying with my brother and his wife at Sutton-At-Ashfield and we were visiting the M&S Outlet at Mansfield. This was an unplanned visit as I have never been to the Retail Outlet and spotted ProCook unit and headed there. Something inside me was drawing me into the place and I ended up looking at the frying pan items and then looked at the wok. I then headed to the group of shop assistants and a lovely lady called Renata was extremely helpful. She said she was a passionate home cook and I could tell she was genuine. She was incredible and so helpful and I told her I wanted no non-stick frying pan and wok and because she was so wonderful I bought the Elite Tri-Ply Frying Pan and Wok. Without Renata's passion and advice I would have walked out of the shop without a purchase.

13 de junio de 2026
Valorada con 2 estrellas sobre 5

Purchased a pod coffee machine from the…

Purchased a pod coffee machine from the outlet. Staff were lovely and can’t fault the service. The two stars are for the machine itself. Previously had a Nespresso which gave up after 6 years and given how expensive they are I chose a pro cook version that takes original pods. Whilst it does work it feels flimsy and the water tank leaks…a lot. The milk frother however is decent.

12 de mayo de 2026
Opinión espontánea
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Respuesta de ProCook - Mansfield

Trustpilot

Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The young man who on the till extremely helpful and went out his way to direct us to product that we gave an idea of description
He did however encourage us to purchase other items.
A good mix of service and sales

17 de junio de 2026
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Respuesta de ProCook - Mansfield

We're delighted to hear you received excellent service and found our team member helpful in directing you to the product you needed. We appreciate your feedback on the mix of service and sales.

Valorada con 5 estrellas sobre 5

Everything is set out & presented…

Everything is set out & presented nicely the staff are helpful; attentive

15 de junio de 2026
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Respuesta de ProCook - Mansfield

We're so glad you found our presentation nice and our staff helpful and attentive! Thank you.

Valorada con 4 estrellas sobre 5

Very friendly and helpful

Very friendly and helpful, however, deducting 1 star, as when we got home, (we live an hour away), we found one of the pans we purchased was the wrong type, tri-metal and should have been the non stick forged..... Which means my wife has to go back and change it..... God knows what else she'll find to spend our money while she's there!!

14 de junio de 2026
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Respuesta de ProCook - Mansfield

We sincerely regret the inconvenience caused by the incorrect pan. We understand the frustration of having to travel back, especially from an hour away, to exchange an item. We appreciate you bringing this to our attention and will review our processes to prevent similar issues.

Valorada con 5 estrellas sobre 5

Shop very well stocked easy to get…

Shop very well stocked easy to get around. Clean and tidy. Staff very polite and helpful. Went in just to browse and ending up buying something. Will definitely shop here again.

14 de junio de 2026
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Respuesta de ProCook - Mansfield

We're so pleased you found our shop well-stocked, clean, and easy to navigate. It's wonderful our staff were polite and helpful, and that you found something you loved!

Valorada con 5 estrellas sobre 5

Excellent shopping experience

Very friendly staff and knowledgeable nothing was too much trouble. Very pleased with the knives we purchased and a special thank you to the Hungarian staff member.

13 de junio de 2026
Logotipo de ProCook - Mansfield

Respuesta de ProCook - Mansfield

We're so happy to hear our staff were friendly and knowledgeable, and that you're pleased with your new knives! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

The staff were very friendly

The staff were very friendly, helpful and helped us to choose the best saucepans, pro cook ones, a milk saucepan and a frying pan which are all really good quality, and we went for some more small ones for our induction hob we'd had in our new kitchen, so we bought some more of the smaller pro cook ones which we are really happy with great service 😀

6 de junio de 2026

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