Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Localización
Cambiar localizaciónUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
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Consulta las opiniones de los clientes
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Ver más
La empresa ha respondido
Lovely shop with a wide selection of quality products. I was able to find what I wanted and pleasantly surprised at the good quality and competitive price. Staff were friendly and helpful and I was... Ver más
La empresa ha respondido
I bought a knife sharpener as a gift as I already have one. The shop assistant was knowledgeable about the product and recommended a cheaper one, I knew what I wanted and we had a good conversation re... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Reino Unido
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Purchased a superb set of knives with…
Purchased a superb set of knives with very helpful advice and professional, friendly service.
Cooking on gas!
The staff member offered good advice in a friendly and professional manner which enabled me to make an informed selection.
Great service!
We bought quite a few items and the lady who helped us was great, she managed to get us a good deal on the items we bought, plus they had extra savings which was a bonus
What a fantastic selection of kitchen…
What a fantastic selection of kitchen accessories, definitely be my first choice in the future. Prices are reasonable. worth a check if you reqiuire anything for the kitchen.
Knowledgeable staff
Good customer service staff were polite…
Good customer service staff were polite and helpful.
Very helpful and polite assistant
Very nice staff in Metrocenter shop and…
Very nice staff in Metrocenter shop and very nice for people
Staff were helpful in locating the item…
Staff were helpful in locating the item i was looking for.
Staff were very helpful and very…
Staff were very helpful and very understanding when I had a problem with the product that I purchased.
Shop very clean well laid out
Shop very clean well laid out
Staff helpful & polite
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Will definitely return.
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Very nice sales assistant
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and and will certainly go back to same store.

Respuesta de ProCook - Metro Centre
Store set out nicely
Store set out nicely, found what I wanted straight away and the girl serving was helpful.

Respuesta de ProCook - Metro Centre

Respuesta de ProCook - Metro Centre
Very nice & helpful staff amazing shop…
Very nice & helpful staff amazing shop products :)

Respuesta de ProCook - Metro Centre
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