Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Ver más
La empresa ha respondido
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
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Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Ver más
La empresa ha respondido
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Ver más
La empresa ha respondido
It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Ver más
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Ver más
La empresa ha respondido
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Reino Unido
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The pan looks good quality but I have not used it yet
Friendly staff but I was charged twice at the till and had to return to shop for refund and I don’t live that near
Really helpful staff who both went the extra mile exchanging our pan set

Respuesta de ProCook - Metro Centre

Respuesta de ProCook - Metro Centre
Very attentive staff. Plenty of choice in store. Value for money.
Very helpful member of staff who talked us through the range of paring & utility knives. Bought 2 knives and very pleased with quality & effectiveness.
Quick, easy, found what I wanted
Nicely set out shop
Shop assistant was pleasant and helpful

Respuesta de ProCook - Metro Centre
Excellent set of Kitchen knives purchased which are high quality . Very friendly and helpful staff - highly recommend Procook .
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve ever bought there has always been excellent quality so hopefully, their hand mixers are no different. I’d highly recommend ProCook!

Respuesta de ProCook - Metro Centre
Sorry there is no other word to describe the Pro Cook, it’s not Pro Cook it’s Pro Scam! I bought a mini blender back in December(Gateshead), I have only used it for protein shake. It’s stopped working, I went to shop they gave a replacement, get a protein drink that night(milk, banana, Protein powder) and stopped working again. I bought it for 39, now they refunded 29 saying the price is dropped. So pound 10 in their pocket for their poor quality product. Please don’t fall for this scam.

Respuesta de ProCook - Metro Centre
Very friendly and helpful staff. Greeting you when you enter the store and asking if you need any help, which is so helpful when you don't want to walk around all the shop trying to find the item you require.
purchased rechargeable salt and pepper Mills. great quality items would buy again.

Respuesta de ProCook - Metro Centre
Knowledge and helpfulness of assistant, gave good advice and time to go away and make decisions

Respuesta de ProCook - Metro Centre

Respuesta de ProCook - Metro Centre
Great online deals that can be used in store. Downside is that you have to know the deals and combinations as they are not all displayed in store, this would probably make them more sales. Great to be able to go in and see the products. The product, ss pans are great and have replaced our non stick pans for almost everything.

Respuesta de ProCook - Metro Centre
Very expensive..you can certainly get cheaper somewhere else.
As soon as we entered the store one of the staff rushed up from the back to ask if we need anything or just having a look...this has put us off immediately.. not very welcoming at all.
I find this very intimidating. No other customers were asked or approached while we were there. Obviously we are foreign. This behaviour needs changing as it is based on race/look. Judging customers based on how they look or dress. Staff need to have positive attitude towards customers.
Will Never go back again.

Respuesta de ProCook - Metro Centre
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